a chat wiht Rackspace rep
I was on Rackspace site and a live chat thing comes up...I was bored...soo....here is the chat log
warning:extreme stupidity
"A RS Rep": Welcome to Rackspace! My name is "A RS Rep", and I am a LIVE fanatical service agent here to help answer your questions.
Guest2777: Hi
"A RS Rep": hello
"A RS Rep": how are you?
Guest2777: Fantastic
"A RS Rep": great
"A RS Rep": What brings you to our site today?
Guest2777: some research
"A RS Rep": I se
"A RS Rep": see
"A RS Rep": Are you looking for a managed dedicated server?
Guest2777: do you offer game servers
"A RS Rep": we custom build all of our servers, game servers are an option
Guest2777: o
Guest2777: how much
"A RS Rep": however they aren't to popular here due to the cost of our managed services and bandwidth pricing
"A RS Rep": We custom build your solution to fit your needs. Therefore, our prices vary for everyone, and we can scale up and down to fit your changing business needs.
Guest2777: hum..
"A RS Rep": Is there a specific budget you are trying to stay within on this project, per month?
Guest2777: ya
Guest2777: less than 50
"A RS Rep": sorry
"A RS Rep": not here
"A RS Rep": Entry level for our services on Linux start around $350 US dollars a month
"A RS Rep": Entry level for our services on Windows starts around $400 US dollars a month
Guest2777: hum...
Guest2777: how good are they
"A RS Rep": as good as you want it to be
"A RS Rep": we custom build
Guest2777: do you custom build cpu's
"A RS Rep": we custom configure the processors, memory, and hard-drive
Guest2777: ah ha
Guest2777: I meant 50k, by the way
"A RS Rep": a month
Guest2777: correct
"A RS Rep": $50,000?
Guest2777: no
"A RS Rep": what then?
Guest2777: 50 pakistanese currency
"A RS Rep": oh
"A RS Rep": I have no idea how much that is
Guest2777: about 1american dollar
"A RS Rep": but I can assure you we don't host too many game servers here......yeah that is way far from your budget
Guest2777: ok
"A RS Rep": try serverbeach.com
Guest2777: thank you for behind so helpful
Guest2777: are they cheap
"A RS Rep": yes
"A RS Rep": If you don't mind me asking...How did you hear about us?
Guest2777: a friend told me
"A RS Rep": thank you
Guest2777: he is a customer there
"A RS Rep": ok
Guest2777: how cheap is serverbeach.com? do you think?
"A RS Rep": $100 a month
Guest2777: are they as good/
"A RS Rep": yes
Guest2777: why are they cheap then
"A RS Rep": they are an unmanaged provider...we are managed
"A RS Rep": or they are self0managed if you will
Guest2777: o
Guest2777: can i selfmanage
Guest2777: at rackspace.com
"A RS Rep": no
"A RS Rep": we manage the hardware for you
Guest2777: i thought you would fit our needs
Guest2777: can i get a trial
"A RS Rep": you don't have the budget, I'm sorry
Guest2777: how do i save this chat
Guest2777: i want to show it to my boss
"A RS Rep": I would have to e-mail it to you
Guest2777: he might want to put more money in
Guest2777: o
"A RS Rep": a game server runs in the the thousands of US dollars per month
Guest2777: really? i saw ones with about 150-250
"A RS Rep": here...it runs in the thousands
Guest2777: wow
Guest2777: how is the ping
Guest2777: in game
"A RS Rep": I would try serverbeach first if I were you
Guest2777: are you affiliated with them
"A RS Rep": yes
Guest2777: o
"A RS Rep": they are our sister company
Guest2777: are you as a person, or as rackspace
Guest2777: o
"A RS Rep": I am a real person
Guest2777: no, i mean are you personally affiliated with them
Guest2777: never mind, anyhow
Guest2777: where is your datacenter
"A RS Rep": serverbeach is our sister company
"A RS Rep": we have 4 datacenters
Guest2777: do you have one near asia
"A RS Rep": no
Guest2777: near, not in
"A RS Rep": In USA and UK
Guest2777: which one is better for asia gamerrs
"A RS Rep": USA
Guest2777: is there a gamehost customer in rackspace ..that i could test
"A RS Rep": not that I know of, sorry
Guest2777: do you play games
"A RS Rep": no
Guest2777: why not
Guest2777: they are fun
"A RS Rep": I don't own a computer
Guest2777: you could play xbox
"A RS Rep": Playstation2 is what I have
Guest2777: nice
Guest2777: why dont you own a pc, btw?
Guest2777: rackspace should pay good money
Guest2777: doesn it
"A RS Rep": saving up to buy 1
Guest2777: ya, get a nice one
"A RS Rep": I "A RS Rep"
Guest2777: can we just go on and on?
Guest2777: technically you are helping the customer
"A RS Rep": yes, but I have other chats as well
Guest2777: ok, lets just keep going on then
Guest2777: do you usually meet idiots like me
"A RS Rep": I really can't I need to leave to go home soon
Guest2777: in the chats
Guest2777: tell me when you want to leave
Guest2777: oo dont you get double the money if you work overtime
"A RS Rep": well it is 10 minutes after 5pm when I'm supposed to leave already
Guest2777: o
Guest2777: email the chat to <Removed> can you
Guest2777: thanks for all the help
"A RS Rep": you are welcome
800-961-2888 ext. zzz
210-892-4025 ext. zzz
210-892-zzz fax
zzzzz@rackspace.com
www.rackspace.com
It's not about servers... it's about service!