My dedicated server is down today. I can not even ping it. I have DNS and email server on it. Bad.
I filed ticket, BLG-136-32326. No response yet.
I called tech support number, the auto response says
'your call is important to us. your position in the queue is currently no1... '
but i have been waiting for more than 1 hour, still nobody answering it.
really bad support.