eulogy for downtownhost/ how downtownhost is so awesome :)
Less than a year ago I came to this forum after having tried many other places, searching for a reliable web hosting company. After checking with other reviews and ignoring many of the bigger names out there (which btw are all that people in my country are familiar with)I chose to go with downtownhost.com, mainly because they had the uniqueness of a 24x7 chat for support. I must admit that I was a bit skeptical in the beginning but now its more than 6 months and I am yet to face any issues.
At least, two times I have been rescued by downtownhost when I was in a major fix. One of those involved an incident when I had to give a presentation of my newly launched website(itsmynortheast.com) before some govt. officials and the site was not opening due to some reason. Thanks to their chat support and prompt replies the site was opened in a jiffy and I could save face before some important people.
Especially the support staff of Sebastian Mateo and Ben Foreman have been very efficient and ever helpful. Thank you guys.
Wish some of our Indian companies learnt about 'professionalism' from these guys.
Great job. Keep it up and I hope to use downtownhost as my preferred host next year too. Your online chat support is a BIG BIG plus point over other hosting providers and I hope you will continue to retain the feature.
Thank you downtownhost and thank you to Web hosting talk.
Regards