ipap.co negative review..
Hello,
I signed up for a dedicated server through a special on the wht. The company is called ipap.co
They supposedly were a reseller for volume drive. So it didn't sound like a bad network/company to work with. Yes there were some red flags as I'll document in my thread
I placed an order for a server on Wednesday. The billing email person for the paypal account was some gal. Not a typical business paypal account.
I received an email and they said it would be up within 24 hours . The server was setup on a Saturday.
Also for some reason the thread here on wht was deleted. Now I don't wonder why. :)
I also received an email that the paypal account was froze and to send payment to another email account. After I had just paid the company for the monthly hosting bill. I wasn't going to do that and they did resolve it. So there was some billing problems as well. Each month I would get an overdue invoices for my account when I had paid prior to the billing date.
There was also an issue with plesk where the license was a trial version and expired. I had to wait a couple days for them to fix it.
But the last straw came today. I paid for hosting a week in advance. I got an overdue notice, then another, I sent email's saying I had paid. Today the server was suspended for unpaid hosting. I sent several email's to their email account and they bounced. I also couldn't log into the control panel as it wasn't registered and was requesting a license. With no other option available, I filed a chargeback since I didn't appear to have hosting nor did I have any communication. Well that set the owner off and fired off a number of emails. Asking why I had filed a dispute and that service had resumed. I told him that I was done with his company and he called me a fraudulent customer. When I had been with the company for a couple months and always paid on time.
I had primarily been using another dedicated hosting provider and thus didn't rely on this host for my hosting. Need I say anymore? I think we got a good overview of a company that isn't well run. I've got all the emails to substantiate each claim.
Regards