Re: Re: Re: Don't go there!
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Originally posted by WebSnail.net
Hi Gary,
Seems we disagree on a lot of things. Which footie team do you support? :) (just kidding).
The Mighty Wigan Athletic. :-)
(There's alway next season...)
I certainly wish Fasthosts would state that pseudo-limit clearly as well, but it's obvious they have no intentions of doing that (I'm presuming they read these forums and know that most people are aware of the limit).
I just disagreed with the "do not touch fasthosts or your reputation will never recover" bit. Ours has never suffered. As I said, there are some *nix hosts around these parts that pass us their Win2K clients, knowing we can put them our Fasthosts account.
I'll refer again to the "Tacid" situation. Now there's an example of abusing the system. It could be argued that "but they state *unlimited*...so I guess common sense has to prevail in this case.
Gary
Re: Re: Re: Re: Don't go there!
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Originally posted by Editor
:flamethr: The Mighty Wigan Athletic. :)
Heh heh.. :D
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I just disagreed with the "do not touch fasthosts or your reputation will never recover" bit. Ours has never suffered.
Fair enough...
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I'll refer again to the "Tacid" situation. Now there's an example of abusing the system.
Yeah, I think a lot of people understand that issue. Some I'm sure wish they didn't have to.
That said though, quite a few reasonable people who've been using the account according to the stated terms have come a cropper thanks to "unspoken" rules and that's the main concern.
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It could be argued that "but they state *unlimited*...so I guess common sense has to prevail in this case.
Hmm, possibly but I'd have a hard time defending that angle. Especially when you have hosts like Donhost (not flaming :) ) who offer 50Gb of BW. 10Gb therefore doesn't therefore come close to a percieved common sense boundary for "unlimited"... I'm pretty certain that trading standards might be interested to hear the arguement as well. It's not exactly good product description practices :)
Then again, common sense prevails a bit when you start to look at dedicated servers and you start to realise that usually they come with smaller amounts of BW before the extra costs start mounting up. A lot of resellers don't seem to make that connection because they've not really looked at that side of things. In that I think Common Sense is perhaps acquired... and often, it seems, the hard way.
All that said, my own experience with Fasthosts and that of countless others does appear to be less than positive. I was suprised to see you speak in their defence but I suppose it's interesting to get a different point of view.
As with the Donhost thing I'm all done now. Cheers
Re: Re: Re: Re: Re: Don't go there!
[QUOTE]Originally posted by WebSnail.net
[B]
Quote:
:flamethr: The Mighty Wigan Athletic. :)
That's it! I'm through with you! ;-)
Gary
my small experience with fasthosts
Hi,
My only experience with Fasthosts was when i used their UKREG service to register a domain name, During the process there was an error on my part regarding the name severs and after requesting a change via their email support system and the promise of a 24 hour reply, i found that still 2 weeks later i had no success with getting a response from them. I thus attempted to phone them up on the sales line as ukreg dont provide telephone support whereby i explained my situation to someone on the phone, and they point blank said that they would not do anything unless i signed up for their hosting plans. I tried calling again to get someone else on the phone which i did, but still the same thing was said plus they refused to escalate my compliant to anyone higher in the company.
After browsing the forums i found an email for a person at fasthosts and finally something was done nearly 3 weeks after the initial problem.
From my own experiences I will never ever consider fasthosts as a provider or even recommend them to anyone.
anyway
just my tuppence worth :)
R Martin
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EX donhost reseller and proud of it
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