Iphone 3G and the O2 sham!!
Got a text message from O2 this morning 8:30am to tell me I can go to their site and upgrade my Iphone to the new Iphone 3G. Yippee!!
So I've been trying continuosly since 8:30AM (it's now 6:40pm), and the upgrade order system just continuosly fails to load. You phone O2 customer service and they just tell you to continue trying, or go into your local store on friday to upgrade, but if you phone your local store they tell you that you can only upgrade online, and that they have been told to only serve new customers only.
The thing that really annoys me is that they asked us over a month ago to register our interest in upgrading to the new iphone, which of course I did. So they must have known how much interest there was in it, so why did they not make sure that their servers could handle it, they had more than enough time to organise it.
Their website now says its out of stock!
They stated that existing Iphone customers where getting the opportunity to upgrade to the new Iphone before new customers, yet apparently new customers have been able to order today!
This has turned out a complete shambles!!! Something I would have expected from a cowboy outfit, not one of the largest UK mobile phone network.