Hello, members of Web Hosting Talk!

A recent survey by Google's Anti-Malware Team seems to confirm what many of us have believed in the past: Microsoft's IIS (Internet Information Services) servers are more vulnerable to host malware than Apache servers. The statistics come from the recently launched Google Online Security Blog whereby Google's researchers looked at 70,000 domains that were either distributing malware or hosting attack code.

Google however does make it clear in its blog that just because IIS is serving malware doesn't mean that it has been compromised; it might be possible that most 'warez' related Web sites uses IIS. This study has caused many heated discussions amongst security advocates and bloggers who claim that this might be an emerging type of gamesmanship from Google to promote Apache over another product made by its rival.

Ok, enough of Google v/s Microsoft, we need your help! In partnership with HostingCon, Web Hosting Talk is conducting a survey to understand what’s really happening in the industry. The results will be unveiled at HostingCon and shared on Web Hosting Talk. With your help and participation, the survey results will be a valuable market research tool for the entire community.

Ahmad Permessur
- Newsletter Editor

Here's what's up this month:

		Conversion Rate Optimization - Part I Conversion optimization is based on motivations of human site visitors and persuasive site content and design to encourage humans to make a purchase or perform some other action. Read more.
		Get More Out of Your Helpdesk The web hosting industry is obsessed with helpdesk. Every part of the customer service experience revolves around the helpdesk, its queues, and its features. We take a look at how to make the best of our both loved and hated helpdesks. Read more.
		Managed Hosting. Does Someone Need It? Who needs to use managed hosting service? Those who know nothing about server management or others who want to focus on business but not technical issues. This article contains posts' excerpts of different WHT members and their opinions on managed hosting services. Read more.
		Review - Uptime Monitoring Services Uptime monitoring. Those two words are words that some hosts dread and others love. In this article, we review some of the most popular uptime monitoring services. Read more.

Also, don't miss:

• Featured Interview - R1Soft
  Interview with Mario Rodriguez, Director of Sales & Client Services for R1Soft, a developer of disk-based backup solutions.
  
  
• Installing and Configuring Nagios
  This article attempts to provide complete and easy steps for Nagios installation on a Web server or a local cluster.
  
  
• Web Hosting News
  Your daily dose of relevant tech news
  
  

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