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December 29, 2008 |
Hello fellow WHTers!
Fill 'er up with Premium.
You've probably seen them around. Dressed up in the bold blue username and sporting the Premium Member badge. It seems that every day more and more members upgrade to Premium.
Premium membership not only shows off your support of WHT, but it gives back with a larger PM box, less time between posts and searches, that distinctive blue username color, and access to the Premium Member Forums.
The new year is fast approaching. And so is the end of WHT Premium membership (as we now know it). Nothing to worry about. Premium membership will always be a part of WHT. It simply involves a little tweakage for 2009. The t-shirt included with the current offer, will not be a part of the package for 2009. So, if you want the limited edition black WHT t-shirt, you need to order Premium membership before the end of 2008. 2009 will be an exciting time for Premium membership. I'll talk more about that in the next edition of the WHT Insider.
In this edition, I'd rather focus on customer satisfaction. And how we, as customers, can increase or decrease our satisfaction rates. It's not enough to have good support personnel on the other end. We (as customers) need to help those who supply us support get what we deserve. I'd just as soon pass this discussion off to our first featured thread that examines how we can get the most out of our provider's support department.
And finally, but not lastly, the entire team at WHT and iNET joins me in wishing you a Safe and Happy Holiday Season.
See you on the forums!
