THN-Jelastic Hosting Partners Guarantee Tech Support Performance

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Two hosting partners of Jelastic Inc., provider of the ultra scalable and interoperable Java and PHP cloud hosting platform of the same name, have begun formally guaranteeing the performance of their tech support operations. The partners, dogado Internet GmBH of Germany and Layershift Limited of the U.K., have introduced Service Level Agreements (SLAs) guaranteeing prompt technical support response times. These policies represent a sharp improvement over the current status quo in the cloud hosting industry.

Source: Jelastic Hosting Partners Guarantee Tech Support Performance

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