(Gawkwire) – Businesses large and small all over the country are rapidly moving their voice and data communications to Voice Over Internet Protocol (VoIP) to save money over traditional phone company services and to draw upon a host of feature-rich options available through the flexibility of VoIP. Denver – based NewCloud Networks specializes in delivering this cutting-edge technology to small and medium-sized businesses across the country.
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VoIP is a fully digitized technology delivering both voice and data transmission over secure, encrypted Internet connections anywhere in the world. The advantages of VoIP are many, including the ability to provision services in a “bring your own bandwidth” fashion, meaning that end users are able to purchase cost effective bandwidth and the VoIP provider can provision services around it, making it a more cost-effective solution than a traditional telecom model. NewCloud VoIP deployments also offer a full set of over 150 telephony features managed in the Cloud, rather than from onsite equipment.
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NewCloud Networks, founded in 1988 by Sam V. Kumar, offers these state of the art VoIP features using Class 5 soft switches from Metaswitch Networks. “Metaswitch delivers a broad range of communications infrastructure products that meet the needs of service providers who are building next-generation voice networks, modernizing legacy voice networks or deploying new voice applications.” – Metaswitch Networks. The Metaswitch class 5 soft switches are situated in geographically redundant colocations, and powered by NewCloud’s state of the art infrastructure providing coverage to their customers across the country.
The NewCloud VoIP network consists of a centrally located data center in the Denver Tech Center which is connected via fiber to 12 separate colocations in geographically diverse areas. The NewCloud VoIP network currently boasts over 25,000 subscribers and a 99.9% uptime.
With a NewCloud VoIP phone system, end users manage their VoIP system features from the CommPortal, a user-friendly web-based interface, accessible from any device that connects to the internet including desktops, laptops, tablets and thin clients. iPhone/Smartphone and desktop applications are also available for ease of connectivity for businesses with mobile workers.
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Features managed from this interface include voicemail settings, contact management, call forwarding settings, call screening settings and find – me follow – me. Auto attendant programming, music on hold settings, hunt groups, and ring groups are also managed from the CommPortal, creating a 100% user-managed feature environment. CommPortal training is conducted as soon as the system is installed via live remote web presentation, giving the end user opportunity to work within the portal and ask questions as they go. Providing feature management in the Cloud saves small and medium sized businesses the costly expense of keeping IT staff on their payroll and under the NewCloud maintenance agreements, customer care is available at any time.
When it comes to equipment, NewCloud has selected a handful of top of the line VoIP equipment providers for delivery of their VoIP service. The options include an array of handsets made by Polycom, Cisco, and the lesser known Aastra. The handset product line includes everything from basic 2-line phones for the smaller, more conservative businesses, to High Definition voice phones with multiple line appearances and color display screens for larger enterprises. There are also a variety of accessory options including side cars and headsets, all tested in – house and approved by the NewCloud VoIP engineers before release to the public. VoIP equipment may be purchased from NewCloud directly or leased for the duration of the contract with buy – out or upgrade options available at the time of renewal.
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Quality of Service (QoS) is provided through PoE (Power over Ethernet) Switches and Session Border Controllers made by Edgewater Networks. “Edgewater equipment is made specifically for the delivery of superb voice quality. Today we are in the ‘bring your own bandwidth’ age, which makes state of the art QoS equipment an absolute necessity for businesses,” says Kumar. “Edgewater Networks provides a service delivery platform for carriers, cable operators and other service providers to profitably deliver value-added business services to their enterprise customer. Edgewater’s comprehensive solution consists of Enterprise Session Border Controllers (ESBCs) and performance monitoring software that facilitate VoIP interoperability, security, QoS and ongoing maintenance for managed services.” – Edgewaternetworks.com.
"With the VoIP network built by NewCloud Networks, business customers have carrier-class phone systems on one network at substantial savings over traditional phone companies and separate internet providers, and they can also tap into an entire array of Hosted Solutions on an as-needed basis through the NewCloud IP Cloud Network," said Sam Kumar, NewCloud Networks Founder and CEO. "We have Hosted PBX, Hosted Email, Hosted Storage, teleconferencing, security, back-up, virtual desktops and servers, and additional services. With the system NewCloud has developed, business customers can have as many or as few network features as needed, whenever they need them, without incurring a heafty, upfront capital expense from purchasing their own systems. We provide and manage the features from our own Network Operations Center and provide a one stop shop with only one number to call for all of their voice and data needs."
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"The Internet is becoming the standard for telecommunications, which is why the traditional telecom business phone service market is shrinking each quarter," adds NewCloud’s Kumar. "We have 21st Century business telecommunication service in place now, fully secure and adaptable to the technological future."
NewCloud Networks has invested millions of dollars in its technology infrastructure to deliver the very latest voice, data, network and IT managed solutions to its business customers throughout the nation. The firm handles business customers with 5 to 5,000 workstations, specializing in deployment of hosted phone systems for multi – location businesses. NewCloud Networks also delivers top customer service and technical maintenance through highly trained personnel on staff in multiple locations throughout the country.
For more information on Business VoIP Service call toll free (866) 220-2055 or visit: http://www.businessvoipnetworks.com