View Full Version : I have a VERY bad feeling about this...


Ksilebo
08-07-2002, 01:36 AM
Alright, I just got with imhosted.com (someone told me they were good, and I trusted him) and am now regretting it. I just sent them an email, and got this bounced back to me...


This message was created automatically by mail delivery software (Exim).

A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

pipe to |/opt/rt/bin/rt-mailgate sales correspond
generated by sales@imhosted.com
Child process of virtual_address_pipe transport returned 28 from command:
/opt/rt/bin/rt-mailgate

The following text was generated during the delivery attempt:

------ pipe to |/opt/rt/bin/rt-mailgate sales correspond
generated by sales@imhosted.com ------

Could not create dir /opt/rt/transactions/2002/Aug/7: No space left on device

------ This is a copy of the message, including all the headers. ------

Return-path: <russ@ksilebo.com>
Received: from mailhost2-sfldmi.sfldmi.ameritech.net ([206.141.193.106] helo=mailhost.det3.ameritech.net)
by premiere.imhosted.com with esmtp (Exim 3.35 #1)
id 17cJMp-0005LS-00
for sales@imhosted.com; Wed, 07 Aug 2002 01:28:19 -0400
Received: from russ ([66.73.178.20]) by mailhost.det3.ameritech.net
(InterMail vM.4.01.02.17 201-229-119) with ESMTP
id <20020807052817.KGZG6823.mailhost.det3.ameritech.net@russ>
for <sales@imhosted.com>; Wed, 7 Aug 2002 01:28:17 -0400
From: "Russell Gonsalves" <russ@ksilebo.com>
To: <sales@imhosted.com>
Subject: You have 2 days until i cancel my account and start demanding my money back
Date: Wed, 7 Aug 2002 01:28:22 -0400
Message-ID: <000001c23dd3$3f18f830$0100a8c0@russ>
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_NextPart_000_0001_01C23DB1.B8075830"
X-Priority: 3 (Normal)
X-MSMail-Priority: Normal
X-Mailer: Microsoft Outlook, Build 10.0.2616
Importance: Normal
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2600.0000

This is a multi-part message in MIME format.

------=_NextPart_000_0001_01C23DB1.B8075830
Content-Type: text/plain;
charset="us-ascii"
Content-Transfer-Encoding: 7bit

I have sent several support tickets, only to find your support inbox full. I NEED to get my website fully functional within 6 days total, not even counting the 6th day, before I leave on business. I also noticed you have the time to update your homepage and add more webspace to the account I just got a few days ago, but no time for support? Please get with it, else, I will seek another host, even if it doesn't have all of the nice features you have.

__________________________
~Ksilebo
http://www.ksilebo.com
(russ@ksilebo.com)


If this means what I think it does, (inbox is full, due to them being CLOGGED WITH COMPLAINTS/THREATS) I need to get hosted, and damn fast. I'm going into the Air Force in 6 days from this post, and my website will by my primary source of contacting people whilst I am away.

I had been at phpwebhosting.com before, and I loved it, but I needed to move up to a bit more advanced service, imhosted.com's $9 a month lured me in, it offered me decent space, 10 GB bandwidth, php, mysql, unlimited pop3/subdomains etc.. However, I cant get any response from them, and I need to get this all situated before I leave.

Anyone wanna offer me deals or something?

Techark
08-07-2002, 01:44 AM
If you want offers post it in the Shared Hosting requests section. Host cannot make offers in this section.

Ksilebo
08-07-2002, 01:48 AM
Ah, alrighty, well, I shall post something to the effect there..

coight
08-07-2002, 03:20 AM
Sounds like their HDD is out of space...

Ksilebo
08-07-2002, 03:23 AM
Indeed. I hope they browse these forums regularly, or check their email sometime soon.

the-muse
08-07-2002, 04:11 AM
Whatever you do, reverse the charges on your credit card at your bank.

IMHosted is a rip-off first rate. No one is ever there. Ever. And that's been going on for a long, long, long time. The owner should be horsewhipped.

Know any horses?

Ksilebo
08-07-2002, 04:19 AM
Eh, I'll call them in the morning. I am WAY too tired right now.

fantasmic0
08-07-2002, 05:23 AM
:rolleyes:

Don't bother calling them . They are a genuine pile of crap .

They answer your first few emails/support tickets , then they disappear for weeks .

Today their own site www.imhosted.com , which is on the Premiere server was unaccessible to the web . I could tracert to it but that's all .

Unfortunately we also have one of our sites there , and they were both unaccessible on the net for 5 hours . Some 4 support tickets later , no reply :(

Their so called office in Australia is bogus - as are their australian phone numbers they list - all BOGUS .

Their so called Online support , AIM,ICQ,MSN,Yahoo - is NON existant .

One of their guys that used to post here - has also disappeared .


AVOID AVOID AVOID AVOID AVOID....oh and did I forget to mention :) ..... AVOID !

:sickface:

chrisb
08-07-2002, 06:59 AM
I second the above. Stay as far away from imhosted as you can get. They are about as dishonest as it gets.

chrisb
08-07-2002, 07:00 AM
I second the above. Stay as far away from imhosted as you can get. They are about as dishonest as it gets.

Oh, and slap the friend that recommended them too. :)

PS... I liked that horsewhipping idea.

tvung
08-09-2002, 02:51 PM
imhosted is turning out to be the worse life experience i've ever had.

i've been trying to cancel from them, and not getting any response.
they seem to revel in ignoring customers.

Ksilebo
08-09-2002, 05:01 PM
Actually, I got a response from them, and they claim to be refunding me. Not going to cancel the dispute with my CC company though.

Amir
08-09-2002, 05:42 PM
Hmmmm,

Really disappointed... You dunno whom else to trust.

You see those well known companies like IMhosted, iPowerWeb, HostRocket, ReadyHosting and etc... has got too many complaints. Damn !!

Wherever you go, they've bought advertising space and they seem to be a big company with +100 employees.

Then you find out that an e-mail cannot be sent to *one* of them due to disk space !!! Jesus !

God bless you all bedroom hostings, you guys are having less complaints !

Even too many are satisfied with you.

dandanfirema
08-09-2002, 06:12 PM
Just a possibility here. They may be getting flood-attacked at their email address which would fill up their disk space giving the message you just mentioned. Also, if that happened to be on the same partition as /tmp, this could also cause apache to stop serving pages even though you could ping the address.

Please don't flame me for giving them the benefit of doubt, I just wanted to present a an additional cause that might answer the problems that some are having with them.

Hopefully everything will work out for you guys.

Ksilebo
08-09-2002, 06:16 PM
My webpage was "suspended" perhaps because I FTP/FTPed my files over at over 3 MBps to myacen and they freaked. I know someone is there.

chrisb
08-09-2002, 08:41 PM
I was just notified by my bank today that they have charged back my money from imhosted.scum to my credit card, and are investigating. It's only $10, but I will fight the scum to the Supreme Court if I have to, if it were only $1. They will NOT win. I guarantee it!

FWIW, chargebacks are not that easy with some banks. Some banks or credit card companies fight more for the scums than their own customers. It also is NOT a quick process.

tvung
08-09-2002, 08:51 PM
well, i have not had any undeliverable mail back from them -- the just chose not reply, and this had been going on since last week.

the only time i got a reply was from a blair "sumpthing" and that gets rx around 2am, us central time -- they are supposed to have an office in the us.