Check out "their new" data center, you can even use "the webcams they installed" to view around the data center or check (the one images they just inlined linked to and didn't copy) their network graphs.
Sad. It is okay to be small. You don't have to claim to be the biggest thing out there. People seem to like their service and support - so why lie about your size?
Chet
Mekhu
08-21-2003, 12:06 PM
Wouldn't say the word "rip" but a VERY misleading set of contents on that site. I completely agree that what they're doing is not fair to their clients and should not be done as they know exactly how there wording works in their advantage.
I don't have a problem with people using RS content on their website, but misleading people into thinking it's your own is not right.
http://www.presage-designs.com/network/datacenter.php - this is our page which also uses RS content, but I'd say we went around it the correct way.
Bliss
08-21-2003, 12:09 PM
Mekhu, I agree with you and I think you made it clear that you did not own all the servers, so I don't think there's anything wrong with your page.
chet
08-21-2003, 12:12 PM
Mekhu, exactly. You are just showing the services you use, you are not making some claim that your company has the income to support a giant data center on your own.
In another forum he even makes claim of visiting the DC and setting up his servers and getting more office space. VERY misleading.
Chet
Mekhu
08-21-2003, 12:14 PM
Anyone email this company? The thing that bugs me is not that they're stealing content from RS, but that they're lying to their customers.
They even claim to have been inside Rackshack's data center and setup servers. So I guess Rackshack does co-location now?
Chet
HostGalaxy
08-21-2003, 01:02 PM
Lol cpanel 3?
how old is it?
Tom Pyles
08-21-2003, 01:09 PM
Chet,
I'm not sure what the issue you have with us is. Perhaps I should have made it clear that we use their services. I don't claim that we own the datacenter. I claim that we have servers there, and that is the absolute truth. I've said that we've expanded into the Texas datacenter. Our intent is to show clients what we are a part of...never any intent to mislead anyone at all. I will go over the pages on our site and clarify anything that may be misleading.
Now, on a personal note, would you mind explaining what exactly the problem is you have with me or the company? You have repeatedly trashed us in various messageboards...and this goes back before we even did anything with RS, so I know there is more to it....I'm just curious.
chet
08-21-2003, 01:16 PM
What? Tom that is lies. I have backed up your company when they were being bugged by cheap hosts. Find one post where I attacked you and link to it here. Please find one. Because you are just saying that to deflect quotes like this from your site:
The facility, features around 30,000 square feet of total space, redundant UPS systems, generator backup, VESPA detection systems, closed circuit monitoring of all areas and entrances, card key access, 24 hour guard manned security, redundant a/c systems, and fiber from seperate providers. We are in discussions with additional providers for the ultimate in redundancy.
You are going to be getting rackshack more providers? Am I reading that wrong? Because from where I sit, that pretty clearly says you are going to be adding more providers to your Texas DataCenter, since RS does not allow drops or colocation, i am really confused how that can be an honest statment i am just misunderstanding.
Also how about those special contracts you have with Rackshack? At first it was 5 servers, now it is 20 or more? Huh? So you have a special contract that allows you to use Rackshack's pictures and text and represent them as your own? (I can link to that forum post).
here is your quote from that forum.
Whats funny is I have it in writing....part of that contract we signed in person...that we can use those. Regardless, I am removing them for now and follow up with the powers that be at EV1.
But I am the bad guy. I am the guy stating truths. Are you?
Chet
Project X
08-21-2003, 01:26 PM
Tom,
Let me clear this up for you, I AM the one who discovered all of this and Im the one who brought this to light.
I do not know you, didnt even know your name til today. i dont care who or what you are and as far as I know, we have never exchanged words before.
Last week, one of my clients emailed me asking what kind of datacenter we have, like hell if i know, im just a reseller and dont pretend to be anything more! They sent me a link to YOUR site and i was checking it out. Knowing how much this kind of stuff costs, I figured it was pretty unlikely that you actually owned all this stuff, but what did i care??
Well, today, i saw a rackshack ad for $5.00 domain names and I go to their site and what did i see?? The exact same pictures! I had no clue who rackshack was or why they were stealing "your pics" but as soon as I contacted them, the picture was getting clearer and clearer to me.
Now, you come here and claim that you didnt lie to anyone, BUT read all of your previous posts (Ive screen shotted them so you cant edit them)
You absolutely positively state that this stuff is YOURS and that YOU took the pics and that YOU installed the webcam, etc etc
Youd better believe that as a fellow reseller I have a HUGE problem with that. You are giving all of us a bad name.
And while IM at it, dont even get me started on that affiliate program of yours... probably just a funnel for all your MLM cognigen leaks!
chet
08-21-2003, 01:29 PM
Tom, nice to see you leaned on your buddy on the other forum to close that thread there. Maybe since you are such good buddies with Rackshack and they own this forum, you can lean on headsurfer to get him to close this thread?
Tom Pyles
08-21-2003, 01:34 PM
kingdomx,
Thanks for the clarification. Again, I never stated that I own that datacenter. My statement was that we were expanding into a Texas Datacenter. I never said RS by name. Perhaps it was mis-leading not to mention their name, and that wasn't my intent.
Chet,
I never asked anyone there to close that thread on the other board...and there was no 'leaning' on anyone to do so.
xie
08-21-2003, 01:36 PM
From a third party point of view, your site is clearly worded to imply (if not STATE) that you own, or co-locate in, the datacenter in question. When in reality you do neither.
Honestly, there's nothing wrong with just saying you're with RS. It's not like they have a bad rep.
blue27
08-21-2003, 01:38 PM
I claim that we have servers there, and that is the absolute truth. I've said that we've expanded into the Texas datacenter. Our intent is to show clients what we are a part of...never any intent to mislead anyone at all
With all do respect Tom, that is simply not true. Perhaps the intent was not there but there are many aspects of your site that are would mislead potential customers.
I see you took the link down but is your claim that TH Media has also set up Web Cam's throughout the facility to give our clients an inside view. Feel free to watch in on us in our Web Cam Gallery.
true?
How about Our data center is in Greenwood Village, Colorado:
About our Facility:
Does that not imply that you own the data center? I don't see anywhere where it says you lease servers leased in these places.
You have a good site Tom and what looks like a good business plan, you really don't need to embellish things, in my opinion.
Project X
08-21-2003, 01:39 PM
Originally posted by Tom Pyles
kingdomx,
Thanks for the clarification. Again, I never stated that I own that datacenter. My statement was that we were expanding into a Texas Datacenter. I never said RS by name. Perhaps it was mis-leading not to mention their name, and that wasn't my intent.
Chet,
I never asked anyone there to close that thread on the other board...and there was no 'leaning' on anyone to do so.
You edited the front page of your site which said (cut and paste)
On July 1st, TH Media announced the expansion of its network to a 3rd Data Center. This state of the art carrier class data facility is located in Houston, Texas. With redundant everything, this facility will allow us to take that next step in the growth and development of our company. You can also see photos of our Texas Facility in our Photo Gallery.
OUR texas facility?? OUR photos????
Project X
08-21-2003, 01:41 PM
You also stated that you and ALL of your employees flew down to texas, from virginia (assumably) to OPEN this datacenter?? And to set it up...
Is that the truth??
chet
08-21-2003, 01:42 PM
The facility, features around 30,000 square feet of total space, redundant UPS systems, generator backup, VESPA detection systems, closed circuit monitoring of all areas and entrances, card key access, 24 hour guard manned security, redundant a/c systems, and fiber from seperate providers. We are in discussions with additional providers for the ultimate in redundancy.
Tom how does this statment add up then? You are saying you are going to be adding more providers.
Or this quote until you removed it:
New Texas Facility: On July 1st, TH Media announced the expansion of its network to a 3rd Data Center. This state of the art carrier class data facility is located in Houston, Texas. With redundant everything, this facility will allow us to take that next step in the growth and development of our company. You can also see photos of our Texas Facility in our Photo Gallery.
TH Media has also set up Web Cam's throughout the facility to give our clients an inside view. Feel free to watch in on us in our Web Cam Gallery.
We are going to see you on the rackshack web cams?
These aren't simple miswordings or accidentally using the wrong picture, this is purposeful written out content, which is misleading to say the least.
Chet
Tom Pyles
08-21-2003, 01:45 PM
Yes, things could have been reworded differently and that will happen on the site to clarify things. The servers in Colorado are at VO. Being careful to mention them by name because they offered shared hosting as well...do you put the names of competitors on your site. I will also post a statement with clarifications of anything thay may have been misleading
kingdomx ,
As for the links being removed, RS sent an e-mail asking to remove their images...the links to the photos and webcams have been removed...that came from them, not me trying to cover anything.
Project X
08-21-2003, 02:17 PM
ya ok then
http://kingdomx.com/th/
do i mention competitors on my site?? actually, i had an entire list of other hosting companies for people to choose from in case my services didnt work for them.
i only just removed that page today, but im sure it is cached somewhere
it doesnt really matter. this has nothing to do with competition and you know it!
you are trying to deceive people. it is as obvious to me as it is to a lot of other folks.
just because you have friends at abw.....
i dont know why you are trying to get out of it now.
i mean if you would do this to your own clients... what about affiliates?
you have completely broken the terms at SAS
brians reputation wont stay the same if he allows you to stay there... i really doubt he will and why should he? sure, you removed the stuff off your site, but the thing is, how many clients have you gained by all this garbage?? i mean, dont you think affiliates will lose a bit of faith in SAS and in you, knowing that they sent clients to someone who would allow and do this??
this isnt about a few little "white lies" you went out of your way to fabricate a whole bunch of stuff.
Project X
08-21-2003, 02:25 PM
Originally posted by Tom Pyles
Chet,
Now, on a personal note, would you mind explaining what exactly the problem is you have with me or the company? You have repeatedly trashed us in various messageboards...and this goes back before we even did anything with RS, so I know there is more to it....I'm just curious.
i havent been able to find ONE place where chet ever trashed you. not one!
blue27
08-21-2003, 02:29 PM
Last week, one of my clients emailed me asking what kind of datacenter we have, like hell if i know, im just a reseller
You have no idea where the datacenter is, because you are a reseller? Isn't that something you would want to investigate before signing up with a host?
What is your purpose in this thread kingdomx. I find it very strange that you should sign up specifically to bash this guy and yet you claim not to know anything about them.
Project X
08-21-2003, 02:35 PM
nothing strange about it. i became a reseller because i have a lot of sites and wanted to lower my hosting costs. only recently have i begun to take my hosting business seriously.
whatever i say or post, it has nothing to do with this guy lying.
why am i here? i was sent this link and was asked to come here.
why would you have a problem with that?
flame me all you want, it doesnt change a thing
blue27
08-21-2003, 02:48 PM
Since you can't tell the difference between a flame and a question I will leave this thread alone.
You signed up to flame a member here and you accuse me of flaming, that is truly laughable. Good luck. I'm sure you will be here a long time.
Project X
08-21-2003, 02:53 PM
""I find it very strange that you should sign up specifically to bash this guy and yet you claim not to know anything about them.""
= flame, not a question
Argious
08-21-2003, 03:08 PM
Originally posted by kingdomx
""I find it very strange that you should sign up specifically to bash this guy and yet you claim not to know anything about them.""
= flame, not a question
No, that was paranoia backed up by hundreds of users who have signed up here at WHT to do nothing but spread propoganda :)
flame = "to send an angry, hostile, or abusive electronic message to or about" as defined by webster's online dictionary
I don't think blue's post was very hostile ;)
Project X
08-21-2003, 03:16 PM
ahhhh, then i suppose im innocent as well...
oh well, all in a days work eh?
Velostream
08-22-2003, 12:10 AM
I have no relationship whatsoever with TH Media, but taking a look at your web site Tom, it definitely implies you are the sole operators of that data center. My Uncle stopped by the house tonight and I asked him to take a look at your site and tell me what he thought about it, without him having any knowledge of these questions. He simply said, after browsing around the site, and looking at the pages, "looks like they have a pretty strong data center."
Your wording definitely implies ownership. To Joe Schmoe you own the datacenter and operate it. I've noticed you changed some of the wording, why not continue to change it. You don't have to list who you're with, or where your equipment comes from, but by saying you own the equipment and indicating you play a vital role in those datacenters is completely wrong and not of good business ethic.
Tell your customers the truth, don't word things that point to you as being the owner of something you're not. If you're not careful you can be charged with copyright infringement and/or defamation of character, if this was taken up to the proper channels. In short, what you are doing is ILLEGAL, and even if you change the wording now, these allegations have been publicly posted.
You look like you have a solid thing going for you, don't ruin it. Be honest on your site.
TheForumHost
08-22-2003, 04:02 AM
I don't see RS photo's on his site. Those photos are from VenturesOnline.com both vBulletin and 2checkout host at VO.
chet
08-22-2003, 04:11 AM
TheForumHost, he removed them at Rackshack's request. Though elsewhere, he insisted he had a special signed contract with Rackshack that they drew up when he visited him in person for his massive, 5 server move. Which of course was after he claimed to have created the massive RS data center for his 5 servers.
He at one point promised to provide a scan of this collector's item - special contract, but has since refused to produce such a document. But it was another effective lie by him to try and deflect the point of the posts about his lies.
He has gone on to make multiple public attacks against me - yet when i offered $100 to anyone who could find me saying anything negative about his company before this post, the best he could do was say, "I kinda felt that way" but could provide no such post to back up that claim. I actually supported him a few times elsewhere in forums where cheap hosts attacked him over pricing.
Sad that when once confronted, he just created new lies as if we were all idiots and would just lap up the idea that RS bent over backwards for his 5 server purchase and invited him into the Data Center to install webcams, has offices there, and has employees that can move around the DC at will. After all, HE IS THMEDIA!!!!
Chet
Project X
08-22-2003, 04:11 AM
thats because rs asked them to remove the photos. believe me, they were there. they also had links to the live webcam and told their cusotmers that they could see THEM live on THEIR webcam. thmedia also stated that they ALL flew down to texas to install these cams and to set up their new offices and servers and then said that THEY are the ones who took the photos...
this was not a little misunderstanding. this was a deliberate attempt to defraud potential clients and affiliates into thinking they were bigger and perhaps more financially sound than they really are...
really sick stuff.
Project X
08-22-2003, 04:15 AM
ps its really amazing how one forum board owner (who happens to be a customer of thmedia) actually CLOSED the thread, for whatever reason! he wont let anyone talk about it!
this person is making a living out of protecting affiliates and busting bad merchants and otehr internet scam artists...
you wouldnt believe the few people actually standing up for thmedia.... they must be clients, and scared that if tehy dont, theyll lose their sites
can you imagine the embarrassment and inconvenience of having to change all your affiliate links and descriptions??
and what about any resellers for thmedia?? it says on their site that they have resellers.... arent they being defrauded as well?
pity....
Project X
08-22-2003, 04:17 AM
sorry to repost on this but i did manage to get SOME screenshots, feel free to view them here
http://kingdomx.com/th/
TheForumHost
08-22-2003, 04:33 AM
thats kinda funny to use photos of RS when your hosting at VO.. Or did he just moved due to breach of contact after being forced to remove these said photos even though he had a contract *rolls eyes*
I noticed two more typos on the main page...
* 3.6 Gig of RAM .6? you mean .5? and that 3 is prolly a 1 as VO, just like RS only does out of the box servers with a max of 2gb RAM...
* Cpanel3 ummmm.... *rolls eyes*
Has anyone contacted VO yet? I know they don't like customers using their pics either... Maybe though one of their techs can show you which server is yours in the pics and you can draw a circle around it in PhotoShop... Reminds me of an old host thats gone now after a class action suit, that claimed all three AboveNET fac's as their own.
TheForumHost
08-22-2003, 04:42 AM
http://kingdomx.com/th/th3.jpg ....
photos when we get back? Going there to get things set up? Sorry but RS does not do CoLo, only dedicated.. you would never get past the front door...
We are in discussion with three more providers? RS is not carrier neutral nor do they allow private drops. As above the carriers tech would not make it past the front door....
Project X
08-22-2003, 04:44 AM
ya just had to know something fishy was up cuz when you go to his site, he has lame-@$$ cognigen MLM links all over them
nice move! open an affiliate program to get free traffic for your MLM links!
boy, if it were just about anyone else and this had happened, you can bet SAS would have shut them down immediately! id really like to know why they havent been! but i guess at this point, no normal affiliate would be stupid enough to promote garbage like this!
simonclark
08-22-2003, 04:47 AM
Mekhu,
You did it the right way. More hosts should be like you.
TheForumHost
08-22-2003, 04:49 AM
sorry, but whats SAS?
Jeffreyw
08-22-2003, 04:53 AM
Tom Pyles,
You even trying mislead us with your alibis here. Tsk tsk tsk...
THMedia, to be avoided?
Project X
08-22-2003, 04:53 AM
shareasale
Project X
08-22-2003, 04:58 AM
sheesh
WorkinIt
10-01-2003, 05:12 PM
Originally posted by Jeffreyw
Tom Pyles,
You even trying mislead us with your alibis here. Tsk tsk tsk...
THMedia, to be avoided?
I was just doing a search on this company and found quite a few things...
And to think we could have been resellers over there!
chet
10-01-2003, 05:59 PM
Yes, the part at the end where he insists that the reason he didn't email anyone about their site being down for 24 hours was because he was scared to use email for the safety of his family???
It would almost be funny if it hadn't hurt so many innocent people hosted with him.
If you go back to those orginal threads posted on ABW, where people were quoting him about going for a tour of RS's DC etc - he removed the linked posts where he was a moderator, wonder why?
After all of his lies here, his lying there, I simply don't believe one thing he says. I am still waiting for the proof he promised, his special contract with Rackshack for those 5 servers he bought, the one he signed in person after touring the DC and installing the web cams....
I couldn't even type that with a straigh face, but that is his story and he is still sticking with it. Sad so many people were fooled by him and had their businesses damaged, and now have to move their affiliate sites just as the shopping season is coming up.
Chet
WorkinIt
10-02-2003, 10:19 PM
Well, if people were already aware of this company and they decided to stay on, they have only themselves to blame!
CactusCounty
10-02-2003, 10:21 PM
True.....Very true.
Project X
10-03-2003, 11:09 PM
this thread should be called, how to rip off your clients and make them think you are god!
the owner of this company is absolutely scandalous! look at this garbage!
downtime constantly, then sites lost for days, when people attack him he comes back with this... trying to get even MORE pity!