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View Full Version : My 4webspace/tera-byte story


koolguru
04-30-2001, 01:07 PM
Even After Using The Co-Branded Nameserver Servoice By 4webspace my Box Gets Hacked twice ! OK I Accept My Mistake.

After This I Decide Not To Continue Their Service.
I Send Them An Email Asking Them To Cancel My Server & I also Ask them To Notify Me When My Server Is Cancelled !
Not Recieveing A Reply Fot 3 Days I Resend The Mail !
Still Not Recieving Any Reply I Send Them A Mail Telling To Give Me My Server Back !
I Recieve A Reply Saying That When I Have Told Them To Cancel The Server Why Am I asking It Back !
I Tell Them I Had Told Them To Notify Me when The Server is Cancelled !
The Next Day (Dated 29th April 2001) I recieve A Reply Saying that My Server Has Been Cancelled !
The Very Next Day (Dates 30th April 2001) I Recieve An Invoice From Tera-Byte Deted for 1st May 2001 for The Sum $99 !
No What the Hell Do You Guys Thing About This ?
:bawling:

-Edward-
04-30-2001, 01:27 PM
communitcations error. They may of mailed you the first and it might just of not arrived and maybe flying around in cyberspace again.

Why not call them?

Chicken
04-30-2001, 09:27 PM
Well, I think you may have confused them a bit with the pull my server, put it back on thing, but the billing was probably just an error that will be credited back to you.

koolguru
05-01-2001, 03:04 AM
I Hope So !:(

Chicken
05-02-2001, 01:10 AM
I get an email from their billing dept. from: rhc@tera-byte.com

You might try shooting an email to that address with the error.