I’ve been with hostcharge and requested my payment be sent since October the 15th.

They have lied to me and even as today I haven’t received my payment, I’ve sent few kind emails to check up on the situation, no one answers, I get an answer after 2 weeks with "I will check up"

Ever since I haven’t heard anything back nor have they ever answered any other emails.

There are loads of customers waiting for their pay also and received no help what so ever.

I’ve posted on the forum and you don’t get an answer for a few days and when you do, its about 3 word line with means rubbish.

They lock and delete threads of any customer who ask why they have not received their payment for so long or why email isn’t been answered.

As you can see, after a week, they must of got sick of hiding complaints on their forums and they did the shutdown.

<<Removed: Statement was unsubstantiated.>>

The bottom line is, I think they are holding my money and same with other customers too.

There have been 2 customers who brang up the subject of lawsuit but haven’t received an update since hostcharge shut down there forum.

Like what the hell is going on over there? <<Removed: Statement was unsubstantiated.>>

There website does not even work for me.

lol... Please be patient while we revamp our forums.
All sales / billing questions, please redirect them to support@hostcharge.com



Thank you very much for your patience and have a happy holiday season!

Forums? the whole website is down for me...
People who *still* use them, are the pages for taking orders (hosted by them) still up?

Originally posted by Samuel
lol... Please be patient while we revamp our forums.
All sales / billing questions, please redirect them to support@hostcharge.com



Thank you very much for your patience and have a happy holiday season!

Patience and their email address :eek:

They might as well put "We are now packing up, you wont get your money"



ThomasC: Dont tell me your thinking of signing up, Ask a few host charge customers and I will bet you 90% will not recommend hostcharge. 70% is trying to get their money and leave.

I am aware of the problems at the moment :)
Im not looking to signup there, dont worry.

looks like alot of fraud going on at hostcharge if merchants are not getting their money

Their site seems to be working now

Might want to take a look here - http://webhostingtalk.com/showthread.php?s=&threadid=98261

Originally posted by Samuel
lol... Please be patient while we revamp our forums.
All sales / billing questions, please redirect them to support@hostcharge.com



Thank you very much for your patience and have a happy holiday season!

Omg...Samuel, you scared the crap out of me! I thought you started working for Hostcharge for a minute! Only for a minute, but man, what a shock! :D

=) I wondered if someone would make that mistake ahhaha.

Not to boast, but if I had, that service would actually work. =D

Lightnin, I should have not be lazy and actually typed "quote", sorry about that =_

Originally posted by flitcher
Might want to take a look here - http://webhostingtalk.com/showthread.php?s=&threadid=98261

They better not be playing with our money :angry:

Its simple, they made profits out of our transation why keep our funds for?

Ive quit business with hosting like in October and all I wish is just to get my money thats all and cancel my hostcharge account, So do many others but instead they wanna swap over to another merchant with service.

It's amusing that people can't afford to pay $181 bills. I know some companies are in a sticky position at the moment but come on $181 :eek:

Pay the man what you owe.

This is kind of interesting considering I just got done reading Pud's book, F'd Companies - Spectacular Dot Com Flameouts. Did you know Webvan went through 1 billion dollars? Sheesh... amazing stuff.

From that thread, I notice one of the staff actually works or own a dedicated hosting company.....

I wonder how much people have been ripped off as well :eek:

Hello,

Yes I believe they are owned by the Acenet Corp Ltd, http://www.acenetcorp.com/
However, there website has been a 403 for a long time.

Usually Asher ( ^Kyo (http://www.webhostingtalk.com/member.php?s=&action=getinfo&username=^Kyo) ) replies to these threads by now.. And I've seen him post on the forum since the thread started... So.... Anyone for assumptions?? I was actually kinda hoping to move to them away from 2co... But hey....

Originally posted by Myacen
It's amusing that people can't afford to pay $181 bills. I know some companies are in a sticky position at the moment but come on $181 :eek:

Pay the man what you owe.

They cant pay $181 and i have 4 digit sum with them... i dont even know what to think anymore... :confused:

I talked to ASHER on msn and he said that everything is OK.:eek::eek3::erm:

Originally posted by The Prohacker
Usually Asher ( ^Kyo (http://www.webhostingtalk.com/member.php?s=&action=getinfo&username=^Kyo) ) replies to these threads by now.. And I've seen him post on the forum since the thread started... So.... Anyone for assumptions?? I was actually kinda hoping to move to them away from 2co... But hey....

I would do anything to GET MY money and RUN!

Amen to that

Too bad they took down the forums, new customers will be pissed after there first month of sale and never end getting their pay and then panic when they wont get a answer from support :/

Btw, is there a american business place where I can file reports about hostcharge and get them shutdown?

I hope the few customers of hostcharge do go ahead with the lawsuit.

Originally posted by ThomasC
Hello,

Yes I believe they are owned by the Acenet Corp Ltd, http://www.acenetcorp.com/
However, there website has been a 403 for a long time.

O god :S

Its starting to kinda come all together.

Originally posted by MultiVol
Btw, is there a american business place where I can file reports about hostcharge and get them shutdown?

Don't go looking to have them shutdown so quickly. Even though creditors can go after some personal assets in bankruptcy if they owe everyone a 4+ figure amount I guarantee it won't be paid in full.

Just a thought.

-Matt

Originally posted by RackNine

Don't go looking to have them shutdown so quickly. Even though creditors can go after some personal assets in bankruptcy if they owe everyone a 4+ figure amount I guarantee it won't be paid in full.

Just a thought.

-Matt

That is true, but don't forget about the IRS. I bet if they can't pay the vendors, they probably aren't paying the federal government their share. And assuming that the holding company has servers in Miami, they are responsible for this.

forum is still up

just the index page that is *&*&*%$

http://forums.hostcharge.com/viewforum.php?f=1

:eek:

I think the explanation has been given a few times in regards to the money issue.

They broke the money dispursement up into batches. The first batch was sent a week or two ago and some of us received our funds. I don't know the time estimate of the next batch - you are better off to contact them directly.

HostCharge is neither bankrupt, nor crooks, nor dead and is alive and kicking live as always has been. We have taken down our forums for maintainence they will be back up shortly.

Our website was probably inaccesible because of the AOL peering issue with Cogent. Just because you cant access our website doesn't mean we're 'gone' or 'dead'.

Meanwhile, I am amazed at the speculations posted by various people who don't know nil about whats going on with hostcharge. If you were aware you would have known that hostcharge has resumed normal operations after sorting out the banking issue we faced earlier this month.

Multivol, stop spreading rumors and untruths, I don't want to get into flame war here. If you have already requested a wire transfer then just be patient and you'll get it.

I have no more to post, I'm just emailing the moderators to lock this thread as nearly everyone on this forum has the tendancy to blow a simple issue out of proportion and cannot keep anything to a professional level.

Contact me in private if you have any questions, I don't have the time nor the patience to answer support issues on a NON-hostcharge forum.

Regards,
Ashar.

Everyone who has not had there money paid to them in 2+ months should ask hostcharge to pay + include interest on there money. Seriously hostcharge is making interest off your money. That is a common practice. wrong but common. And you can/are legally entitled to that portion of the money.

Okay well listen. I used to work for @Webhost Communications Inc. a while ago. I resigned my position to spend more time with my girl. They are not crooks. I still keep in close contact with Asher and the other staff there. They are not taking your money and you will get your money back. They are working towards fixing all of this for you. I hate seeing people come out here and just start spreading rumors. This intrest thing...i see no where that you got that from..thats just a rumor trying to start. Along with the investing and so forth. Basically all that should have been posted is that some of you didnt recieve your money. Non of this nonsence of intrest and all. With this Cogent/AOL issue they have been hard at work trying to get all taht solved while now getting a flood of request to have the money returned. Dont everyone start believing rumors right off the bat.

Originally posted by Samuel
lol... Please be patient while we revamp our forums.
All sales / billing questions, please redirect them to support@hostcharge.com



Thank you very much for your patience and have a happy holiday season!

REVAMP YOUR FORUMS?!? :eek:

Is it me or shouldn't your customers come first?

Some here claim it has been 2 months since they have been paid?

Originally posted by ^Kyo
HostCharge is neither bankrupt, nor crooks, nor dead and is alive and kicking live as always has been. We have taken down our forums for maintainence they will be back up shortly.

Our website was probably inaccesible because of the AOL peering issue with Cogent. Just because you cant access our website doesn't mean we're 'gone' or 'dead'.

Meanwhile, I am amazed at the speculations posted by various people who don't know nil about whats going on with hostcharge. If you were aware you would have known that hostcharge has resumed normal operations after sorting out the banking issue we faced earlier this month.

Multivol, stop spreading rumors and untruths, I don't want to get into flame war here. If you have already requested a wire transfer then just be patient and you'll get it.

I have no more to post, I'm just emailing the moderators to lock this thread as nearly everyone on this forum has the tendancy to blow a simple issue out of proportion and cannot keep anything to a professional level.

Contact me in private if you have any questions, I don't have the time nor the patience to answer support issues on a NON-hostcharge forum.

Regards,
Ashar.

Rumors and Untruths...

Yes, Your customers are making remours because your service is perfect and you answer emails :eek:

Ive been waiting since October the 15th, is this a lie that I would get my money? I think your the only untruthful one.

Resumed normal operation you say? Ahh that must be why your answerng emails and paying people right including me :eek:

"I don't have the time nor the patience to answer support issues on a NON-hostcharge forum."

I like the way you said that, you could of just said no support/business at all.

How the heck do you want me to contact you? when i dont even get a email reply and others are still hanging off their seats for money.

October the 15th for god sakes, where is my dam cheque?

Its a simple question.

There is no big topic about sending a cheque that you promised and even stated on your site, I have email logs to prove your staff has said he will send it.

Your request to close this thread? Why? Do I hear a coverup like the forum so new customers cant see the problem untill its too late?

So you had to go without your funds through XMAS?

For shame Kyo, but par for the course.

Originally posted by MultiVol


Rumors and Untruths...

Yes, Your customers are making remours because your service is perfect and you answer emails :eek:

Ive been waiting since October the 15th, is this a lie that I would get my money? I think your the only untruthful one.

Resumed normal operation you say? Ahh that must be why your answerng emails and paying people right including me :eek:

"I don't have the time nor the patience to answer support issues on a NON-hostcharge forum."

I like the way you said that, you could of just said no support/business at all.

How the heck do you want me to contact you? when i dont even get a email reply and others are still hanging off their seats for money.

October the 15th for god sakes, where is my dam cheque?

Its a simple question.

There is no big topic about sending a cheque that you promised and even stated on your site, I have email logs to prove your staff has said he will send it.

Your request to close this thread? Why? Do I hear a coverup like the forum so new customers cant see the problem untill its too late?


I believe we answered your question on the forum already, we don't provide cheques either its a wire trasnfer or a free atm card. Did you miss that part?

And people who email me always get a response with out fail. My address is asher@hostcharge.com FYI.

Ashar.

You did state that on your site that you do send out cheques/bank drafts.

That was when I requested my pay, before the atm thing was offical last month.

I think that cheque/bank draft policy still sticks in all fairness for that payment.

Im going to send a email directly to your emial you posted, lets hope you do answer.

Originally posted by MultiVol
You did state that on your site that you do send out cheques/bank drafts.

That was when I requested my pay, before the atm thing was offical last month.

I think that cheque/bank draft policy still sticks in all fairness for that payment.

Yes and we moved banks since then, we don't offer cheques any more. We had a level of fraud due to which we dont offer cheques any more.

ATM cards are free and will take roughly the same amount of time it would take you to receive a cheque. So why all the hub hub? Just request an atm card, receive it within a week and have your money fast (way faster than a cheque). Its that easy.

For this simple issue you're posting on WHT that we're going bankrupt and what not. You could have emailed me, or dropped me a private message on our forums to sort this out.

<<MOD NOTE: That part of the post was removed>>

Ashar.

You think customers had a chance of known what is going on over at hostcharge?

We are left dry for 2months with no email replys, I did start a thread and finally a few days later it was locked with no answer. Of course customers will start to think what is wrong when it concerns money.

Edit: talking over email now. There is life at hostcharge.

Originally posted by MultiVol
You think customers had a chance of known what is going on over at hostcharge?

We are left dry for 2months with no email replys, I did start a thread and finally a few days later it was locked with no answer. Of course customers will start to think what is wrong when it concerns money.

Edit: talking over email now. There is life at hostcharge.


Check your mail, and lets keep it to mail. That way we can communicate in a civilized manner without third parties jumping in.

Ashar.

Originally posted by Samuel
That's all fine that you disagree, but Ashar knows better, and the rules are there for a reason.

Ashar should edit his posts, and you should also.

Samuel,

I would like you to point out what I did wrong? Absolutely nothing. I told him to contact me OFF forums which is the appropriate procedure.

And thanks for reporting the posts, the moderators will now clear up the unwanted comments by various people in this thread.

Ashar.

Greetings All!

I've been using Hostcharge since sometime in late August, I believe.

I'm still waiting on money from orders placed in the last half of September and the first half of October.

A few weeks ago, when all of that money was finally made available for a possible transfer to my account, I attempted my first wire transfer.

During the week that followed this, I emailed HostCharge (Trevor) three times, asking why it was taking so long, how would I know when it was completed, etc.

Each time, Trevor basically said "be patient... just a few more days".

Then, at the end of that week's delay, suddenly HostCharge sends out a broadcast email, presumably to all of their customers, announcing that they're changing banks and all in-process wire transfers are VOID and must be re-done, but only to your HostCharge ATM card (if the amount is less than $2500).

This is what pissed me off: I was lied to the entire week prior to this announcement.

I had been very, very patient, waiting for my money, up until that point. I could put up with delays and problems with the system... but I found the blatant lying to be inexcusable.

Now, I'm sitting, waiting to either hear back from Trevor about getting me an ATM card... or to see that ATM card arrive in my mailbox. I'm not really sure which one's going to happen first. And then, in theory, I'll attempt another wire transfer.

But I've already disconnected my order system from HostCharge's system.

PayPal has ALWAYS been been fast and reliable. And because my customers KNOW I'm "small" up-front, they don't seem to be somehow offended or worried by my use of PayPal.

I regret having used HostCharge's services. Cash-flow is king for "the little guy".


-= David Raasch =-
HomeBizHosting.com

Originally posted by DR4296
Greetings All!

I've been using Hostcharge since sometime in late August, I believe.

I'm still waiting on money from orders placed in the last half of September and the first half of October.

A few weeks ago, when all of that money was finally made available for a possible transfer to my account, I attempted my first wire transfer.

During the week that followed this, I emailed HostCharge (Trevor) three times, asking why it was taking so long, how would I know when it was completed, etc.

Each time, Trevor basically said "be patient... just a few more days".

Then, at the end of that week's delay, suddenly HostCharge sends out a broadcast email, presumably to all of their customers, announcing that they're changing banks and all in-process wire transfers are VOID and must be re-done, but only to your HostCharge ATM card (if the amount is less than $2500).

This is what pissed me off: I was lied to the entire week prior to this announcement.

I had been very, very patient, waiting for my money, up until that point. I could put up with delays and problems with the system... but I found the blatant lying to be inexcusable.

Now, I'm sitting, waiting to either hear back from Trevor about getting me an ATM card... or to see that ATM card arrive in my mailbox. I'm not really sure which one's going to happen first. And then, in theory, I'll attempt another wire transfer.

But I've already disconnected my order system from HostCharge's system.

PayPal has ALWAYS been been fast and reliable. And because my customers KNOW I'm "small" up-front, they don't seem to be somehow offended or worried by my use of PayPal.

I regret having used HostCharge's services. Cash-flow is king for "the little guy".


-= David Raasch =-
HomeBizHosting.com


David,

If you haven't received your ATM card login codes as yet, then go ahead and request a wire transfer. It will be approved.

Ashar.

Originally posted by DR4296

This is what pissed me off: I was lied to the entire week prior to this announcement.



Get used to it with HostCharge - this has been Asher's way of doing business ever since I had problems with him over a year ago when he used to run ADEHost (and probably long before that).

Nothing is ever his fault, all of his problems are always because of something somebody else did, or some 'provider', 'vendor' or other 3rd party that supposedly is the root of the problem. He's got a major problem taking responsibility for anything, and when someone calls him on it, he will be quick to start with flames, insults, and lies to cover his tracks. And then there's his famous "I never argue with anyone, but in this one case I have to make an exception" (do a search, you'll find at least a half-dozen of these from him).

Stay far away from Asher and all his companies, you'll be sorry you ever did business with him. I'm sorry to see there are so many people that have been screwed over by HostCharge, but at least enough people are finally bringing their experience with him out in the open, and other people will have threads like this to refer to before deciding to do business with him in the future.

Now, anyone want to guess how long it will before before Asher responds to this with one of his clever insults, defensive posts to attack my credibility (he'll probably tell you all about how I was his worst hosting customer ever because I submitted a ticket every day asking when things that were broken for weeks would be fixed), or his 'not wanting to start a fight, but I just have to say this' posts? It's getting old, Asher, and you're finally getting exposed for exactly the kind of business person you are.

Despite what I'm certain will be Asher's attempt to start yet another battle here, I will NOT post again in this thread.

Originally posted by cgrey


Get used to it with HostCharge - this has been Asher's way of doing business ever since I had problems with him over a year ago when he used to run ADEHost (and probably long before that).

Nothing is ever his fault, all of his problems are always because of something somebody else did, or some 'provider', 'vendor' or other 3rd party that supposedly is the root of the problem. He's got a major problem taking responsibility for anything, and when someone calls him on it, he will be quick to start with flames, insults, and lies to cover his tracks. And then there's his famous "I never argue with anyone, but in this one case I have to make an exception" (do a search, you'll find at least a half-dozen of these from him).

Stay far away from Asher and all his companies, you'll be sorry you ever did business with him. I'm sorry to see there are so many people that have been screwed over by HostCharge, but at least enough people are finally bringing their experience with him out in the open, and other people will have threads like this to refer to before deciding to do business with him in the future.

Now, anyone want to guess how long it will before before Asher responds to this with one of his clever insults, defensive posts to attack my credibility (he'll probably tell you all about how I was his worst hosting customer ever because I submitted a ticket every day asking when things that were broken for weeks would be fixed), or his 'not wanting to start a fight, but I just have to say this' posts? It's getting old, Asher, and you're finally getting exposed for exactly the kind of business person you are.

Despite what I'm certain will be Asher's attempt to start yet another battle here, I will NOT post again in this thread.

Still stalking me I see. You need to get a life.

Edit:

Its appropriate to add a bit of history here, Mr. Grey over here bought a $4.95 hosting plan from a company I *used* to own. The server he was on constantly had problems (crashing, etc).

He kept on constantly complaining about that which is pretty understandable as a crashing server is quite annoying and you can't blame him for that. I offered him a refund which he didn't take it and to top everything off he posts trash about me. Well you can obviously see where the problem actually is, he didn't take the refund but loves bad mouthing my companies whereas he has no first hand experience with HostCharge or any other companies.

Ashar.

Ashar,

Might just be simpler to stop replying to this thread. Seems like it keeps getting inflated with responses to your responses and moved to the top. Once it's out of sight there's a good chance it'll be out of mind.

Speaking of which, I wonder which CC vendor suckasshost.com uses... Samuel? :)

-Matt

Suckasshost.com uses a combination of courier/ex cons (Ya gotta give em a chance ;) , Starbucks (Fuel) and resident bean counters I believe.

I personally have a real merchant account - authorize.net
*(design, etc etc)
mbs has it's own merchant account.
*(hosting etc etc)

These 3rd party middle man reseller companies like 2checkout, hostcharge are all the same, shooting for the lowest common denominator, laziest, uninformed business.

Sorry, but there is only right way to do it, and its not using a middle man that could just "Move banks a couple times" withhold funds due to "Problems", make mistakes on an enormous scale and then ignore you.

Responding with trite on a public forum by past and current users in a derogatory way just solidifies it don't ya think?

I agree there's some serious issues that need to be addressed by all merchant vendors who have been mentioned on these forums. We use one (2Checkout) for international orders as a buffer for fraud and have been extremely happy with them, but everywhere I go there's complaints about little mishaps in automated (or manual) systems and when they fail people's money is at risk.

This is still in the testing phase. Seeing if someone other than banks is truly capable on handling your money in a secure means. We have credit unions in Alberta that have passed this stage and survived, now to see if our merchant vendors can do the same.

Trite on a Saturday? I'll stick with pancakes!

-Matt

Originally posted by Samuel
These 3rd party middle man reseller companies like 2checkout, hostcharge are all the same, shooting for the lowest common denominator, laziest, uninformed business.

Sheesh Samuel kind of insulting their, I use a third-party processor but I'm certainly not lazy or uninformed :rolleyes:. There are 2 main reasons that I use them:

(1) Because I don't have the monthly credit card revenue to make a merchant account worth it.
(2) I don't have to worry about customers saying I "charged them the wrong price" since I don't have direct access to their credit cards.

>> Because I don't have the monthly credit card revenue to make a merchant account worth it.

You don't have to. You can apply to merchant account providers like Card Service International (http://www.card-payment.com/) or E-Online Data (http://www.e-onlinedata.com/) (I've no affiliation to either of them) and pay a fraction of what you'd pay third party processors in transaction charges.

They will hook you up with a payment gateway such as LinkPoint or Authorize.Net as part of the deal. Their acceptance rate is also quite high. You will definitely get better support from them and you will be guaranteed immediate payment into your bank account without the long wait or the worry of the whereabouts of your funds.

3rd party processors play with very tight margins and that, coupled with inefficient or downright bad management, can make them vulnerable to financial mishaps. At the end, it's their clients who suffer the consequences. It's no wonder that WHT is full of complaints about them.

Well said.

Originally posted by cgrey
Nothing is ever his fault, all of his problems are always because of something somebody else did, or some 'provider', 'vendor' or other 3rd party that supposedly is the root of the problem. He's got a major problem taking responsibility for anything, and when someone calls him on it, he will be quick to start with flames, insults, and lies to cover his tracks. And then there's his famous "I never argue with anyone, but in this one case I have to make an exception" (do a search, you'll find at least a half-dozen of these from him).

How very true! haha

Originally posted by cgrey


Nothing is ever his fault, all of his problems are always because of something somebody else did, or some 'provider', 'vendor' or other 3rd party that supposedly is the root of the problem. He's got a major problem taking responsibility for anything, and when someone calls him on it, he will be quick to start with flames, insults, and lies to cover his tracks. And then there's his famous "I never argue with anyone, but in this one case I have to make an exception" (do a search, you'll find at least a half-dozen of these from him).



LOL. Agree 110%.


I *used* to have a dedicated server with them, and it was a nightmare! for the entire time, the servers were up but I couldnt get the sites to work, I requested several tickets, and none of them came up with a solution, then when I posted on their forum asking them why my ticket wasnt answered, they said they were waiting for my replies ?? but the last post on the ticket was from me, with information they needed. then they BANNED me from their forum, without any warning.

Another classic routine that staffs at @webhost goes through is, they will put their customers on their IGNORE list on MSN if their customers ask them too many questions, or ask them questions they cannot answer, this has happened to me, and their other customers. I've talked to many of their customers and NONE, I repeat, NONE of them ever had anything good to say about atwebhost, only complaints after complaints.

Then theres this thing about atwebhost and excuses, everytime a client complains on their forum about something, a day later they would ocme back and say something like ... "after speaking to blah blah at @webhost, I now know why my server was down ... I would like to apologize for being rude ... thank you at webhost.. blah blah..."..then a few days later, they come back and complain about the same problem...obviously, these guys at atwebhost come up with such good excuses that their clients have to forgive them then praise them at the same time.

now, as many you may know, HOSTCHARGE is own by the same guys that runs @webhost correct? well, I am wondering, if they own hostcharge, then why do have a 2checkout account to charge their clients? They tried to bill me using hostcharge, but they had problems, so they told me to pay through their 2checkout account . ??

I know Ashar (aka ^Kyo) will reply and defend himself again, then try to bash me, and make everyone feel hes right and that hes not at fault. well, say whatever you want Ashar, but after serveral months of doing business with you, I regret every minute of it. and I recommend everyone to stay away from ashar's companies.

Originally posted by Aplusmedia


LOL. Agree 110%.


I *used* to have a dedicated server with them, and it was a nightmare! for the entire time, the servers were up but I couldnt get the sites to work, I requested several tickets, and none of them came up with a solution, then when I posted on their forum asking them why my ticket wasnt answered, they said they were waiting for my replies ?? but the last post on the ticket was from me, with information they needed. then they BANNED me from their forum, without any warning.

Another classic routine that staffs at @webhost goes through is, they will put their customers on their IGNORE list on MSN if their customers ask them too many questions, or ask them questions they cannot answer, this has happened to me, and their other customers. I've talked to many of their customers and NONE, I repeat, NONE of them ever had anything good to say about atwebhost, only complaints after complaints.

Then theres this thing about atwebhost and excuses, everytime a client complains on their forum about something, a day later they would ocme back and say something like ... "after speaking to blah blah at @webhost, I now know why my server was down ... I would like to apologize for being rude ... thank you at webhost.. blah blah..."..then a few days later, they come back and complain about the same problem...obviously, these guys at atwebhost come up with such good excuses that their clients have to forgive them then praise them at the same time.

now, as many you may know, HOSTCHARGE is own by the same guys that runs @webhost correct? well, I am wondering, if they own hostcharge, then why do have a 2checkout account to charge their clients? They tried to bill me using hostcharge, but they had problems, so they told me to pay through their 2checkout account . ??

I know Ashar (aka ^Kyo) will reply and defend himself again, then try to bash me, and make everyone feel hes right and that hes not at fault. well, say whatever you want Ashar, but after serveral months of doing business with you, I regret every minute of it. and I recommend everyone to stay away from ashar's companies.

I don't know how they treat other customers, but they give me pretty good support. I talk to James a lot on AIM and he is pretty good at handling support issues. As for Ashar, he does answer my emails pretty fast. There dedicated server service was pretty decent up until the switch failed and my server was down for about 16 hours.

-glances at the last few posts-

@webhost?
I thought this was a Hostcharge thread?

Y'all need to keep your replies more organised ;) At this moment I'm pretty sure there are current @webhost threads so perhaps some of these comments should be made there..instead of here. =]

Makes it easier for simple folk like me.:cartman:

Hello,

I have sorted my problem with Ashar via Email.

Can a mod please delete or lock this thread if your around.

I will also drop a email just in case a mod dont see this. So ignore the email if you see this message mod.

How much was the bribe? :D

Ashar, what did you bribe that pour.... :D

Once again they're (wht) gonna shut down a thread about hostcharge.

While this is their forum, and I can accept that, this thread should be left open for an 'ongoing' discussion about hostcharge's current dealings. Don't shut it down so it falls to the bottom again and no one can bring it back up without starting another thread.

Hostcharge is out of any kind of reach for most people here, so giving possible new customers a good insight on their business practices is the only way that anyone's gonna hit them where it hurts.

And just to bring it back up, last time we had this thread, Ashar assured everyone that payments were going out soon. Several people jumped in once again to "protect" them and tell us that they "should be given a chance, they had just finished switching banks", though Ashar kept dodging the question of *when* the payments would start rolling out.

Most companies screw you outright, sometimes you get one like this that does it slowly, feeding you B.S. along the way. It's a smarter way of screwing customers, call it screw the customer v2.0. If he keeps coming back here saying 'be patient' or pulling the arguments into private mail where he can probably B.S. the person without interference, or maybe offer their money to them so they'll shut up, eventually all the complaints will go away...

As long as he continues to respond to messages and threads, people won't realize they're getting screwed... "Why would he talk to us while screwing us? No one talks when they're screwing..." Newbies who are considering their service will read the threads and say "Damn, what a bunch of whiney customers... this guy's responsive... they must just be whining" We get the full story drawn out in a thread, and then bam, wht comes and shuts it down... have to start over again when the next kid complains he hasn't received his money yet...

At this stage it's up to MultiVol if the thread is shut down.

Which from his "Unsolicited" statement aledgedly he does want it closed.

That puts Wht in a tough spot, how do you answer the thread starter asking "Please close 'My' thread" with a no.

Word of mouth is the only thing that would work for disgruntled customers.

But to be fair to hostcharge they do deserve the right to change, but how many chances do they get?

Apparently unlimited chances

You dont see one single thread about my businesses because the customer is always right, and always will be, but that is another story.

It's not in play with these companies which is their perogative.

Until they learn the concept their customers will chew them up.

Originally posted by Samuel
How much was the bribe? :D

Ashar, what did you bribe that pour.... :D

lol...somehow I thought this would happen...you see what I mean now? a complaint..follow by a "after speaking to..." ..

Originally posted by mccuem
Once again they're (wht) gonna shut down a thread about hostcharge.

While this is their forum, and I can accept that, this thread should be left open for an 'ongoing' discussion about hostcharge's current dealings. Don't shut it down so it falls to the bottom again and no one can bring it back up without starting another thread.
As Samuel said, this is MultiVol's topic and issue, and it has been resolved to his satisfaction. If someone else would like to discuss problems they are having or would like to comment otherwise, they are fre to do so.