Hi everyone,

I am looking at various options to generate more hosting clients from South America for a U.S. based hosting company. Possibly as a reseller of their hosting accounts.

I am wondering though if this is practical in terms of the added latency involved in a hosting client in South America having a web site hosted all the way up in the U.S.? I have noticed that web sites in the U.K. and other places in Europe come up rather slowly. Too slowly. And I am wondering if South America might be a bit too far as well?

Does anyone have any experience reselling U.S. hosting accounts to South American clients where the clients were able to host without experiencing bad latency times?

Perhaps my question is too broad in scope and the slowness of accessing sites in other continents that I have experienced from time to time is just a fluke and not normal but just in case I thought I better ask. Before I get too involved in what I am looking at doing.

In a similar vein does anyone know of any Internet site that goes into details of the infrastructure and present hosting development in the different countries in South America?

Any insight on the above would be very appreciated.

Thanks.

Carlos

Originally posted by Carlos123

I am wondering though if this is practical in terms of the added latency involved in a hosting client in South America having a web site hosted all the way up in the U.S.?

Does anyone have any experience reselling U.S. hosting accounts to South American clients where the clients were able to host without experiencing bad latency times?


Hi!
actually I use servers in USA.
Sometimes we have problems with speed because someone in the "communications line" have problems.

I think that a problems is how countries are connected to the rest of the world. For Chile we have a few 100 mbps conections to USA, but I dont know if it's enough for have a good speed. Anyway, many ISP are interconected, so speed is very good between local providers.

For Chile you can see more information in http://lat.nap.cl/

regards

Thanks nachopo,

Sounds like you are from Chile (where I was born) :).

Best regards.

Carlos

carlos,

we have a couple clients from SA and they have been happy so far, though i can not tell you whether they are happy because of low latency or things like support and uptime.

you can try pinging: nac16.rusko.us
its a box at NAC, post the results here - im curious to know

cheers,
paul

Hi Paul,

Here are the results of pinging the address you gave me....

D:\internetsuccess.ca>ping nac16.rusko.us

Pinging nac16.rusko.us [66.246.38.109] with 32 bytes of data:

Reply from 66.246.38.109: bytes=32 time=163ms TTL=47
Reply from 66.246.38.109: bytes=32 time=174ms TTL=47
Reply from 66.246.38.109: bytes=32 time=182ms TTL=47
Reply from 66.246.38.109: bytes=32 time=175ms TTL=47

Ping statistics for 66.246.38.109:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 163ms, Maximum = 182ms, Average = 173ms

D:\internetsuccess.ca>

Just a tad bit slow I think but something to consider is that I am near Edmonton, Canada. I imagine that a ping from the southern half of South America (i.e. Chile or Argentina) would be considerably slower. Depending on how good the connection from these countries is.

If you have South American customers that are satisified it must not be too bad though. It could be and I am just conjencturing here that overall quality of speed in some parts of South America could be so bad as it is that even a slow connection to the U.S. is more than adequate relative to what they are used to.

Carlos

well, my guess would be that their local services are grossly overpriced and probably relatively unstable, so offering them quality US-based hosting would be a wise choice.

<ot> i am very surprised with the slow pings to canada</ot>

good luck,
paul

Hi again Paul,

You bring up another valid point. That many S.A. hosts are charging a lot more for hosting plans (along with possibly being a bit poorer in quality overall) than one could get through U.S. hosts.

Yesterday I was looking at some information on the state of the Internet in Chile (which incidentally appears to be the most advanced in S.A. :)) and although some of it is still a bit unclear to me (because I don't quite understand their infrastructure and connectivity set up just yet) it appears that many are stuck going with a government supported host that charges $60.00 US dollars a month!! Mostly for universities and government sites mind you but still....

I think a whole heck of a lot of S.A. clients could readily afford the $10-$15 US hosting plans and get a better hosting plan in the process.

Another factor to consider is that low commission or affiliate payments to those who bring in new hosting clients would be far more attractive (when paid in U.S. dollars) to a whole slew of people in S.A. who are eager to get U.S. dollars.

I was looking at Spanish versions of search engines too and it appears that there is little of the kinds of pages that talk about how to pick a good host, what to look for, etc.. In other words information type pages that a Spanish person could read to get some insight into where to host. When compared to the overwhelming abundance of such pages on English versions of search engines.

Me thinks there is still a great deal of untapped opportunity in S.A.

Although I have been working on translating my site into Spanish I have seen first hand how time consuming it can be to work on both an English version and a Spanish one. Not to mention that most online automatic translation services produce a very stilted, ackward, and overly wordy translation. That in Spanish comes accross like so many non-English speakers do when they try to communicate in English.

It's no wonder that more companies don't tap into this market more. It takes quite a committment to work into it. Although I suppose it would be easier if one just hired a competent tech who spoke Spanish. Still I don't know how readily available those are.

Just some further thoughts for anyone who might care to comment.

Carlos

Carlos, I am in Argentina, I speak spanishand I host at the US.
Can I help?
Regards
Heriberto

Hi Heriberto,

Mucho gusto (nice to meet you).

I am emailing you privately Heriberto. If you respond with your email maybe I can run some ideas by you to see if you might be interested in working something out.

Hopefully we can connect. I am very much interested in establishing more contacts in South America to mutually and profitably take greater advantage of the opportunities that are there so I appreciate very much your offer to help.

Carlos

Ok, Carlos, we continue by mail.
rgds
Heriberto

Carlos, can you repeat your last mail? I lost it!
Thanks

Originally posted by Carlos123


Here are the results of pinging the address you gave me....

Ping statistics for 66.246.38.109:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 163ms, Maximum = 182ms, Average = 173ms

Just a tad bit slow I think but something to consider is that I am near Edmonton, Canada. I imagine that a ping from the southern half of South America (i.e. Chile or Argentina) would be considerably slower. Depending on how good the connection from these countries is.

Well, I never got anything under 240ms here in Singapore and since there is nothing I could do about it, it is fine as long as latency does not get to over 400ms, I am more than happy with it.

My results as follows :-

Ping statistics for 66.246.38.109:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 261ms, Maximum = 292ms, Average = 273ms

In short, as long as you could get something within the 200ms region and not exceeding 300ms, it should be within the acceptable range.