My name is Gabriel Fernandez from Uruguay
It all started when I decided, in the search for icecast streaming services, search for money and the attention was good.

The first is that I hired the wrong bitrate 64 kbps / 25 listeners and I appeared 24 kbps, for testing, after the audition, my idea was to hire, for more radios (current customers) and future customers.

Send my first ticket sales, wait and wait, wait 2 hours or answered 3 hours, no, send second ticket and I'm still waiting ...

And I forgot, and as was testing to 64 kbps for 24 hours I was suspended for abuse.

What service do you have with them? Have you tried calling them?

My service contract is streaming radio, and now you. says I tried to call with Skype and conventional phone line and no answer

My service contract is streaming radio, and now you. says I tried to call with Skype and conventional phone line and no answer

No Answer No, very bad

No Answer No, very bad

Yes i agree. and i think you're not the only one calling and blowing up the support desk:D If you search here on WHT you will see they got many issues going on.

Best of luck.:agree:

My name is Gabriel Fernandez from Uruguay
It all started when I decided, in the search for icecast streaming services, search for money and the attention was good.

The first is that I hired the wrong bitrate 64 kbps / 25 listeners and I appeared 24 kbps, for testing, after the audition, my idea was to hire, for more radios (current customers) and future customers.

Send my first ticket sales, wait and wait, wait 2 hours or answered 3 hours, no, send second ticket and I'm still waiting ...

And I forgot, and as was testing to 64 kbps for 24 hours I was suspended for abuse.

Ouch, sorry to hear about this. I hope their rep that is quite active on WHT can assist you.

Ouch, sorry to hear about this. I hope their rep that is quite active on WHT can assist you.

I'm doing a lot of money and effort that I come to pass this

Answeeeerrr wow !!!

"Your ticket has been marked for the person that handles this service. She will be on in the morning and will contact you then "

Hi

I'm very sorry for the trouble caused. I'm emailing you now.

Cheers

I hope the email...

Delete my account ? no user ?

...my money ? http://www.hostv.com/shoutcast-icecast-hosting.shtml table prices disappear :eek:

...my money ? http://www.hostv.com/shoutcast-icecast-hosting.shtml table prices disappear :eek:

Hi

We will send full refund sorry for the inconvenience caused.

Cheers

Hi

We will send full refund sorry for the inconvenience caused.

Cheers

Resolved, I have to refund the money

Resolved, I have to refund the money

As per your ticket, I understand that you got your money back and that you prefer this thread to be closed, so I'm closing it now.