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View Full Version : DNS/Nameserver Strange Problem


JustinSurfer
12-21-2002, 09:03 AM
Hi Guys,

Could you take a look at this :

http://www.dnsreport.com/tools/dnsreport.ch?domain=freedom2support.co.uk
&
http://www.dnsreport.com/tools/dnsreport.ch?domain=freedom2support.net


Half the time, when I type in my .co.uk URL in the address bar from within europe, they get a cannot find server error. I also cannot ping the nameservers half the time as they cannot be resolved. But whats very strange is, that while it may not resolve for me, it may resolve for others at the same time. And work fine, so basically it's very tempremental. Even Stranger is .net is working fine, even though they use the same nameservers, .co.uk isn't, and throws up errors as above.

Me and my host are at a loss of what to do, as it's just completely tempremental, sometimes it will work, and sometimes it won't, and other sites on the same server for other users are configured in exactly the same way, but work fine.

Just wondered if there is anything in there that gives away what the problem is, and the appropriate course of action. I would be willing to provide more information if needed.

Any ideas on how I can get .co.uk to work, as thats my primary URL?

Thanks

Justin

Techark
12-21-2002, 09:27 AM
Here you go..See if this helps.

I changed this to try different name server IP's and the IP that is showing in that DNS report that the domain is on and it is the same it shows that name server is not on that server.

check-dom freedom2support.co.uk 63.218.224.115

Setting Source IP Address to : "164.128.36.54"

Check if the server "63.218.224.115" is configured for "freedom2support.co.uk" ... ok.

Check SOA Record ...
Server: 63.218.224.115

Query about freedom2support.co.uk for record types SOA
Trying freedom2support.co.uk ...
freedom2support.co.uk 14400 IN SOA ns11.dnscamp.com freeva.optushome.com.au (
1039724045 ;serial (version)
28800 ;refresh period (8 hours)
*** WARNING *** Refresh 28800 , use recommended value "10800"

7200 ;retry interval (2 hours)
*** WARNING *** Retry 7200 , use recommended value "3600"

3600000 ;expire time (5 weeks, 6 days, 16 hours)
*** WARNING *** Expire 3600000 , use recommended value "604800"

86400 ;default ttl (1 day)

Check NS Records ...
Server: 63.218.224.115

Query about freedom2support.co.uk for record types NS
Trying freedom2support.co.uk ...
Query done, 4 answers, authoritative status: no error
freedom2support.co.uk 14400 IN NS ns2.dnscamp.com
ns2.dnscamp.com is secondary nameserver
freedom2support.co.uk 14400 IN NS ns11.dnscamp.com
ns11.dnscamp.com is primary nameserver
*** ERROR *** !!! freedom2support.co.uk NS host ns11.dnscamp.com does not exist

freedom2support.co.uk 14400 IN NS ns12.dnscamp.com
ns12.dnscamp.com is secondary nameserver
*** ERROR *** !!! freedom2support.co.uk NS host ns12.dnscamp.com does not exist

freedom2support.co.uk 14400 IN NS ns1.dnscamp.com
ns1.dnscamp.com is secondary nameserver
Additional information:
ns1.dnscamp.com 14400 IN A 63.218.225.70
ns2.dnscamp.com 14400 IN A 63.218.225.69
Found IP address "63.218.225.69" for server "ns2.dnscamp.com"
*** ERROR *** failed lookup "63.218.224.115"
*** ERROR *** ns11.dnscamp.com does not exist at 63.218.224.115 (Authoritative answer)

*** ERROR *** failed lookup "63.218.224.115"
*** ERROR *** ns11.dnscamp.com does not exist at 63.218.224.115 (Authoritative answer)

*** ERROR *** failed lookup "63.218.224.115"
*** ERROR *** ns12.dnscamp.com does not exist at 63.218.224.115 (Authoritative answer)

*** ERROR *** failed lookup "63.218.224.115"
*** ERROR *** ns12.dnscamp.com does not exist at 63.218.224.115 (Authoritative answer)

Found IP address "63.218.225.70" for server "ns1.dnscamp.com"
*** ERROR *** The IP address "63.218.224.115" you specified as a nameserver address
*** ERROR *** is not a valid nameserver for "freedom2support.co.uk" or the NS record is missing

Check SOA Record for Consistency on all Servers ...
*** ERROR *** ns12.dnscamp.com does not exist at 63.218.224.115 (Authoritative answer)

*** ERROR *** ns11.dnscamp.com does not exist at 63.218.224.115 (Authoritative answer)

freedom2support.co.uk NS ns1.dnscamp.com
ns11.dnscamp.com freeva.optushome.com.au (1039724045 28800 7200 3600000 86400)
freedom2support.co.uk NS ns2.dnscamp.com
ns11.dnscamp.com freeva.optushome.com.au (1039724045 28800 7200 3600000 86400)


Check Zone Transfer
This may take a while, please wait ... done.
*** WARNING *** !!! freedom2support.co.uk NS host ns11.dnscamp.com does not exist

*** WARNING *** !!! freedom2support.co.uk NS host ns12.dnscamp.com does not exist



9 errors found in "freedom2support.co.uk" please correct
5 warnings found in "freedom2support.co.uk"

Techark
12-21-2002, 09:40 AM
This looks like a cpanel box, have your host add a dns entry on the box for the name servers so that they have their own DNS zone file. I would guess that dnscamp.com is hosted on another box so there is no domain to match the name servers to supply the A records.

Of course I could be wrong..