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View Full Version : Merchant Account


pasqualeiv
12-19-2002, 04:40 PM
Looking for a good merchant account. I am currently using authorize.net with my local bank, and their rates have gone from alright to absolute crap (Huntington).

Any suggestions for a new merchant? I don’t need support nor a card swipe, I just want to plug in the merchant and terminal ID’s into authorize.net and pay my reduced bill monthly. Ohh, and seeing money deposited into a bank account is a plus.

Thanks

HostingDirect
12-20-2002, 11:59 AM
pasqualeiv,
Be careful when you say you do not need support. Think about the unfortunate time you get a chargeback, pick a merchant Bank who provides exceptional support and is willing to fight for you against the chargeback.

I made a mistake by selecting the cheaper route and went with Online Data Corp and I got stung with two international fraud cards. I got zero support from them and they offered no help or interest in defending the charges. Because this put us over the 1% chargeback limit they immediately canceled us and posted us on the TMF file which basically black lists you from a merchant account any where else.

Bottom line is ask lots of questions and make sure you select someone who is willing to support you as a merchant. Oh and I would not select Online Data Corp.

pasqualeiv
12-20-2002, 12:11 PM
Curt:

Excellent suggestion! Thank you.

StarGate
12-20-2002, 12:56 PM
Make a search on the forums? ;)