Just coming up to 1st anniversary with WebHost UK and have been very impressed with their support. I've been using the domain for development of a Magento site and have needed quite a bit of help over the year to get it up and running.
The online chat always seems to get a quick response and a fix for my issue.
Definately staying with them, great support particularly when you are starting out.

Great to hear. Make sure you verify your account with the mods.

It is always a good thing to find your sites hosted at a reliable provider. Good to hear your experience.
A big amount of reliable hosting providers exist, btw...