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View Full Version : Most reliable cloud with good support
MegaMan1122 08-02-2010, 07:34 PM Hi all,
I've currently got a high end VPS, I'm looking to move into a cloud vps, but have read many forums, and there are lots of people complaining about reliability and up-time on the providers I've been looking at.
I have customers that stream live audio 24/7 so I need a stable reliable provider! I'd love to hear some recommendations, I've been looking at vps.net and gigenet amongst others, but they seem to be plagued with issues.
I'm looking to spend about $100p/m and require the following as a minimum.
- 1 X 2.4 Ghz Core
- 2 Gig Ram
- approx 60GB storage
- Gigabit networt port
- 700GB - 1TB Data Transfer
- cPanel/WHM
- O/S CentOS
I'd love to hear some peoples thoughts/experiences.
Thank you
Deroba 08-02-2010, 07:39 PM From what you say, vps.net is a good option.
MegaMan1122 08-02-2010, 07:43 PM Thanks for your reply, I've read in these forums and vps.net's that they have suffered some bad outages for hours at a time, I wouldn't call that reliable. I happy to pay up to $150 a month if it means the difference in the reliability + uptime.
iamwf 08-03-2010, 09:20 AM Each time I'd like to signing up on vps.net, they meet an issue :(
For 100% SLA cloud, your budget looks a little less, because their Data Transfer is always expensive.
MegaMan1122 08-03-2010, 08:01 PM So if budget wasn't an issue which would be the most reliable?
iamwf 08-04-2010, 03:38 AM All cloud companies even Amazon, have their own issues leading to down time. But you may ignore if not happen to your nodes.
If your current VPS solution is acceptable, why not just stay with them?
Transfer to cloud is too expensive.
The company you mentioned, gigenetcloud, should provide 100% SLA and 1G port. Others like gogrid, rackspacecloud also provide 100% SLA.
MegaMan1122 08-08-2010, 02:21 AM Hi all, I'm considering going to "The planet" who now run a cloud. Does anyhave have any feedback on their cloud? I know they are one of the big players in the market, and have spent a big investment on their cloud setup.
I've only heard good things about their other services in general, ie dedicated servers.
Thanks
Brad Groux 08-08-2010, 04:09 PM I've been with VPS.NET for about six months now and I've only experienced outages lasting about an hour, and they are rare... and it is usually network related so an entire Data Center is down. From what I've seen their long outages in the past were due to SAN and Power issues which they have resolved months ago. I have servers in Atlanta and Chicago, and have yet to experience a crazy number of outages, they easily maintain a 99.9 uptime for me. If you read their forums they are pretty transparent when their are problems, and they answer customer's questions and concerns well.
ckeck 08-09-2010, 03:46 PM Hi all, I'm considering going to "The planet" who now run a cloud. Does anyhave have any feedback on their cloud? I know they are one of the big players in the market, and have spent a big investment on their cloud setup.
I've only heard good things about their other services in general, ie dedicated servers.
Thanks
The Planet may be a bigger player in the overall hosting market, but they certainly are not a big player in the Cloud hosting market (and very new to this game). I would recommend you look at a more mature Cloud provider: Rackspace, Amazon, Storm, etc...
Now, if support is something that is crucial for you I would probably narrow that down to either Rackspace (of course!) or just to throw another option out there perhaps Storm (from LiquidWeb).
hostingguy12 08-09-2010, 04:15 PM I have personally used he planet for years for all my dedicated servers. They have done a fantastic job. We are moving to the planets cloud here real soon and we feel really confident about it.
I have partners that use VPS.net they seem to love it as well. I would go where your budget allows but also look at the SLA's.
I think each comment is backed with good experience.
Just wanted to ask you - @MegaMan1122 - are you looking for managed support on your cloud set up?
Thanks,
Brad Groux 08-09-2010, 04:48 PM I've used the Planet in the corporate world in the past on two separate occasions because they were local... and their facility and service left a lot to be desired. We're talking about tens of thousands of dollars a month. We moved to MCI in north Houston/Greenspoint and never looked back.
I can't speak to their cloud hosting or other facilities, just my experience with them in Houston in the past. Their facility on 59 in Houston (Greenway Plaza) isn't exactly in the greatest of shape or location. This picture (http://upload.wikimedia.org/wikipedia/commons/9/9f/TS_Allison_Texas_flooding.jpg) from tropical storm Allison in 2001 is less than a mile from their Houston facility for example. Allison was rare but they are still in a flood-prone area... that's not a river, that's a 12 lane freeway in about 14 feet of water.
MegaMan1122 08-15-2010, 09:19 PM I think each comment is backed with good experience.
Just wanted to ask you - @MegaMan1122 - are you looking for managed support on your cloud set up?
Thanks,
Hi Sam, No I can manage my own server.
I've taken the plunge and setup a new server on the planets cloud, so far so good :P Support service is quick. So I'm quite pleased at the moment.
Cheers
iamwf 08-16-2010, 07:56 AM Glad to see good experience on theplanet cloud. Its 100$ plan looks great.
Do remember to post some review later. I may also want to try it then.
Marco van den Akker 08-19-2010, 08:43 AM Have you visit soundcloud.com they offer music streaming in the cloud.
AlpineTech 08-19-2010, 09:51 AM i just saw this - review of top cloud hosts, misses out on quite a few, but - for a novice, it is okay to read: http://webscopia.com/2010/08/top-cloud-hosts/
CloudWeb 08-19-2010, 10:36 AM Yeah there's no reviews of any of the AppLogic providers, so it's missing one of the largest infrastructure's already.
erickmiller 09-08-2010, 08:06 PM Regarding SLAs... always ask for the documentation that shows what the financial penalty will be. So many providers claim 100% SLAs (and don't advertise the agreement itself), yet have little or no penalty for even the longest outages, or have clauses that excuse them from penalty under most circumstances where downtime will occur.
Caleb20103 09-09-2010, 09:18 AM GigenetCloud.com
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