 | View Full Version : Spam in your helpdesk? DJiMPaCT 12-14-2002, 09:49 PM We just got some spam to our helpdesk, I know we never signup for anything with our support e-mail so it was either an unhappy client or some one thinking this is funny. Does anyone else get spam to their helpdesk? interactive 12-14-2002, 09:55 PM Probly a mad client or something? Thats pretty lame htough shaunewing 12-14-2002, 10:25 PM We've been receiving a lot of spam recently to our support, inquiries and accounts/billing email addresses. They're certainly never signed up for anything so all I can assume is that either: a) Somebody went through our site and got them ;or b) A crawler found them --Shaun akashik 12-15-2002, 12:53 AM Originally posted by DJiMPaCT either an unhappy client or some one thinking this is funny. Does anyone else get spam to their helpdesk? We get a bit to our support address. Funny thing is it generally increases when we nail a spammer, so that's where I lay the blame. As it all gets reported and we don't get too many of those low-lifes it dies away again soon after. Greg Moore RobTheGolfer 12-15-2002, 01:26 AM We get spam telling us the pictures of people on our website look like aliens and monsters. Haha. Jim_UK 12-15-2002, 02:22 AM Probably be a spam bot crawler. It used to happen here occasionally but not once since replacing every html email link on the site with Javascript links. adam 12-15-2002, 02:46 AM Originally posted by Rob_AcuNett We get spam telling us the pictures of people on our website look like aliens and monsters. Haha. LOL... SoftWareRevue 12-15-2002, 07:00 AM Seem to receive SPAM on a regular basis. It just kills me when it's some hosting "company" spamming our sales@ourhostingcompany box. :rolleyes: seg fault 12-15-2002, 08:35 AM We get alot of spam - haven't had anyone use our address for spam yet tho *knock on wood* coight 12-15-2002, 12:30 PM Everyday, it seems our homepage (www.myacen.com) attracts them all (see top right) The Dude 12-15-2002, 01:48 PM You also could have sum dork who thinks its funny to sign u up 4 all kinds of crap :( (Thats where the BLOCK SENDER function is usefull :) ) The Dude :) multipleimage 12-16-2002, 06:33 PM we get spam in our ticket system as well...not much you can do about it clocker1996 12-16-2002, 06:42 PM Originally posted by multipleimage we get spam in our ticket system as well...not much you can do about it considering the quality of service you provide, this does not surprise me at all. Alex[nl] 12-16-2002, 07:30 PM Well .. I guess most domains are just used to be added after info@ / webmaster@ / sales@ / etc ... + if you have it live somewhere on your page its just a matter of time before one crawling bot finds it and ads it to its' list. Aushosts 12-21-2002, 09:20 AM Originally posted by akashik We get a bit to our support address. Funny thing is it generally increases when we nail a spammer, so that's where I lay the blame. As it all gets reported and we don't get too many of those low-lifes it dies away again soon after. Greg Moore What do you mean it all gets reported? Like who do you report spam too? Jim_UK 12-21-2002, 09:23 AM Originally posted by SpiritAu Like who do you report spam too? http://spamcop.net susannad 12-21-2002, 09:43 AM report, report, report it's a crawler yes, but report report report if I sound like a Dalek it's because the thought of spam in a helpdesk makes me cross enough to spit or exterminate exterminate exterminate |