 | View Full Version : 2checkout, is your domain on bill sgwilks 12-14-2002, 09:15 AM I read that when a customer receives a bill from 2checkout then it dosent say your domain name/company on the bill, i read on this forum that this was changing this year. Has it happened yet? I cant see a mention of it on their website. When will this be happening? does anyone know please before i sign up with them. Steve. seg fault 12-14-2002, 10:12 AM Mine does not as yet TomD 12-14-2002, 10:53 AM As an update, please note that effective today, December 12, 2002 at 1:30 PM EST we began passing through the descriptor information you have registered with 2Checkout.com. Charges posted at or after this time will appear as: 2CKO.com*(your descriptor) on the customer's credit card or debit card statement. We're certain this will greatly facilitate charge-recognition and subsquently reduce the number of charge identifying questions and chargebacks experienced. sgwilks 12-14-2002, 07:53 PM Hi Tom But does it also mention my site www.pashmina-shawls.com on the customers statement. I also read that your customer support by email was very slow is this still the case, i would still use your services with slow support as i am impressed with your price structure. Maybe this forum is the best place to get a response from 2checkout! Thanks for the quick reply. hostpc.com 12-14-2002, 08:51 PM Originally posted by TomD [B] 2CKO.com*(your descriptor) I thought it would say 2checkout.com - as per the new agreement: This requires a text disclaimer to be posted on your website that indicates: "Some credit card and e-check purchases will be sold by 2Checkout.com, Inc. - Ohio, U.S.A. Products or services provided by <your company name>" Now it's 2CKO.COM ? Just checking. Joe Akash 12-15-2002, 02:40 AM Joe, they are talking about the descriptor that appears on your customers credit card statement. sgwilks: AFAIK you will be limited to 8-12 characters to putinto the descriptor field in 2CO. You will need to tell your customers that "2KCO.com*Descriptor" will appear on your customers credit card statement. The merchant contact phone number will probably still be that of 2Checkout. Note: I don't work for 2CO, so Tom will probably come around to confirm this... sgwilks 12-15-2002, 05:47 PM Can someone please explain what a descriptor is? Akash 12-15-2002, 10:09 PM A descriptor is what appears on your customers credit card statement quam 12-15-2002, 11:10 PM That's pretty cool. I'm comparing 2checkout and paysystems. Any chance Paysystems (not including their merchant account) is also implementing this (a specified descriptor on the customer's bill)? Thanks. |