Can the basic account (IBA) do recurring billing?

and can i submit the data from a script on my site to there payment page ? (like price and item name) ?

Yes, it can...but to be honest with you, I have the billing software on my site send the invoices, and my clients click through to the payment links - so in my particular setup, Paysystems doesn't do the recurring billing. (That's just how I have mine set up, not a limitation of Paysystems.)

However, based on all the problems Paysystems had in their recurring billings about a month ago, I'm just as happy without "true" recurring billings.

You can either submit the item name and price from a script on your site, or you can set up a full-fledged catalogue using Paysystems.

Originally posted by UH-Matt
Can the basic account (IBA) do recurring billing?

and can i submit the data from a script on my site to there payment page ? (like price and item name) ?
1. Yes

2. When your account is setup you will have a TPP-SALE account, where you will have to create each product, like 2checkout, but you can request them to change your account to TPP-PRO, this will enable you to use a script to send the information to their payment page, e.g. for use with a 'custom package' script.

Someone correct me if I am wrong, we are currently using TPP-SALE, will switch to PRO soon.

is it free to switch to pro ?

Originally posted by TotalHosting
Someone correct me if I am wrong, we are currently using TPP-SALE, will switch to PRO soon.

No worries - that's accurate!

Hi

What about partial refunds, is that actually possible with their systems?

And also is there a way to change a recurring billing?

And does your name appear on the customer's statement?

Thanks

Originally posted by UH-Matt
is it free to switch to pro ?

Yes. And it works great, I might add.. been using it for over...

Originally posted by tokios.com
Hi

What about partial refunds, is that actually possible with their systems?

And also is there a way to change a recurring billing?

And does your name appear on the customer's statement?

Thanks

1. No. Not possible. Do a refund for full amount, and then send them a bill/payment link for "new" amount.

2. Yes. You can change cc#, amount, etc..

3. No. Contrary to the false advertising on their website, you name does NOT appear on the statement.

so overall you are all very happy with paysystems?

Im a current hostcharge user and need to find an alternative FAST :)

Originally posted by UH-Matt
so overall you are all very happy with paysystems?

Im a current hostcharge user and need to find an alternative FAST :)

Yes. I've been pretty happy with them from the start. They had a bit of a "glitch" recently with recurring billing (charges were being delayed sometimes), but that seems to have cleared up and I haven't had a problem for a while now.

I plan to continue using them for as long as possible. It is totally integrated with my order system (including domain sales) and works well for recurring. System writes to my db, gets an order number, and then sends all the details to paysystems (pre-fills out the name/address/product..) and then returns to my system and dumps the transaction ID into the correct order ID. So it is cross-referenced within my system AND their system. Makes searching for records much easier.

UH-Matt: Same situation here. Its either 2CO or Paysystems.

The way I see it both are pretty much the same. The thing I like with Paysystems is nice MMC, low cost wires and weekly payouts.

As for 2CO I like being able to do partial refunds and name appears on card

But most importantly, I like being able to get paid on time and having my valid transactions actually go through. Which in my opinion is what a 3rd Party processor is all about.
(sorry for the offtopic)

paysystems allows billing in other currencies to dollars, im in the UK so its important i can bill in pounds aswell as dollars :)

What are some of the currencies that they actually allow billing in?

another quick question... is there an option to preset the funds release levels for Wires? Or does it automatically wire every week.

Originally posted by tokios.com
another quick question... is there an option to preset the funds release levels for Wires? Or does it automatically wire every week.
You can set it to whatever you want. It's referred to as a minimum settlement value.

You won't receive the funds until your gross sales exceed this amount.

Originally posted by jameso
You won't receive the funds until your gross sales exceed this amount.

Net sales. Once your gross sales minus their commission reaches the amount you set.. they will send you a check.

They have NEVER missed a payment after over one year.

Net sales. Once your gross sales minus their commission reaches the amount you set.. they will send you a check.

They have NEVER missed a payment after over one year.
I was going by what a paysystems Support Rep told me the other day. However, it does make sense that it goes by net sales, and not gross sales.

I might email the support rep and tell him he was wrong!

Well pointed out, mrzippy.

hi,
most of u state that u r using a billing software or system alongwith paysystems. can u pls sate the website / cmpany of which the billing software / DB mgmt program is ??

is it really necesary to use a billing software?

if not necesary... what benefits do u get?? pls elaborate as it wud be of lot help to me:)
thx.

Hi

Where is this set from? I have the Payststems demo MCC but I can't located the minimum release level anywhere in the MCC?

Also, how do you guys handle plan upgrades though? Like lets say if a customer upgrades mid way of a quarterly plan?

-mat

Originally posted by tokios.com
Also, how do you guys handle plan upgrades though? Like lets say if a customer upgrades mid way of a quarterly plan?

I adjust the billing amount and the customer gets the upgrade for free until the next billing cycle. It's not worth "nickle and diming" my customers, and they feel great because they get something for free.

Originally posted by mrzippy
I adjust the billing amount and the customer gets the upgrade for free until the next billing cycle. It's not worth "nickle and diming" my customers, and they feel great because they get something for free.
Yep. :) We do that for upgrades and folks don't have a problem with it. :D

Originally posted by tokios.com
Hi

Where is this set from? I have the Payststems demo MCC but I can't located the minimum release level anywhere in the MCC?

Also, how do you guys handle plan upgrades though? Like lets say if a customer upgrades mid way of a quarterly plan?

-mat
I created a support ticket the day I created my account, and they replied with this:
We have updated your account to allow you to request settlements. This feature is called \"minimum settlement value\". We will not issue settlement until your gross sales exceed an amount specified by you. To use this feature, log into your control panel and click on \"account management\" and then click on \"minimum settlement value\". Here you specify the minimum amount you wish to accumulate before we issue a settlement. If you do not want to receive a settlement for a particular week, leave this amount very high, example 9999999. When you want to receive your funds, reduce this amount to a very low value, example $1 (If you do this, don\'t forget to increase your minimum amount after a settlement period is closed or else a period will be closed again the following week). Alternatively, you may leave a fixed amount in this field, example $1000, and we will only send the funds once your account balance exceeds this amount.

In other words, you have to contact them and they will enable the feature in your account.

Great guys. Thanks for the help!.

I've just paid the $49 and am now waiting for final authorization/site review

In reply to uplinkweb's post about billing software:

I personally use Perlbill. www.perlbill.com

Others use other billing software, such as Modernbill www.modernbill.com or phpManager www.phpmanager.com If you decide to use one, go with whichever one fits your budget and your needs for the tool.

It's not necessary to use any billing software along with Paysystems. Most MCCs have the ability to let you build your own online catalogue or storefront, store all the client data you need, pass them back and forth between your site and theirs, calculate your earnings, and so forth. For me, it was a preplanning option: my first job out of university was as an ISO coordinator for a telecommunications company, and that just reinforced some of my planning-and-preparedness tendencies (not a bad thing to have.)

I personally went with the option to use billing software because it allows me more control over plans and pricing, customising the ordering screens to match my site's design, and control of where my clients are sent. Also, if I ever found myself in a situation where I needed to switch payment providers in a hurry, I could do so quickly and easily, without having to download any client data from Paysystems. Just change a few links in my order processing screen, and voila, in five minutes I've "changed billing providers" (it does take more work than that, but that's all behind the scenes: setting up the new account, getting the links to put into the billing software, et cetera). In addition if your MCC is ever suffering from a glitch that causes (to pick on a recent scenario that hit both Paysystems and 2checkout) their recurring billings not to take place, you're okay: your recurring billing / recurring invoices are sent by your billing software, not theirs.

There are tradeoffs: some billing software does not bill the client's card automatically, they have to come to the site and manually click through the payment link. Tradeoffs abound ;->