Just wanted to jot a quick note to anyone looking for a registrar. I read alot of posts here about using OpenSRS, so I decided it was between weblaunching and 000domains.

I finally realized that the extra $1.50 was negligible even though I was transferring several domains and registering a newone. I had seen some posts about the good response time of 000domains.com and so I finally decided they were the lowest risk (I consider "all things web" to be a risk these days since you can't be there to slap the merchant upside the head!).

In any event, I transfered my domains and registered my new one. I only did this yesterday, so everything hasn't propogated yet, but I did have several occasions to speak to their support staff for questions and concerns about the transfers. They were very helpful and extremely quick with their responses -- I don't think any of them took longer than 1/2 hour!

My one transfer failed becuase it was transferred on the 60th day after it was first registered (talk about luck!) but they quickly notified me today and said they will resubmit it for me in two days (or they also offered me an optional refund). I chose to resubmit, and they have assured me they will take care of it and notify me as well when it is complete.

Overall, my experience has been very smooth. Finally I will have all my domains with OpenSRS so I'll only have one control panel to deal with.

Oh, another nicety -- my one domain that needs to be resubmitted was originally registered with godaddy.com. I noticed on their site if you go to the "transfer ownership" part of the account management area, it says "The fee for transferring ownership is $49.95 per domain." Wow! I want to transfer this domain in the coming weeks, and I can't see paying that amount of money. According to 000domains.com, once I have transferred the domain to them, they will not charge me to transfer ownership.

I just wanted to post a positive review for 000domains.com. I would definitely recommend them to anyone looking for reasonable registration fees with really good customer service. :)

Vinnie Murdico
http://www.softwarewithbrains.com

My experiences were similar. When I began transferring my own domains, I contacted them on two separate occasions. On the first, I received an answer in under 20 minutes. The second, a few months later, was under 30 minutes.

It wasnt just the speed of the response that impressed me, it was the quality of the response.

That's why I wouldn't consider any other registrar. I see some mentioned that charge $10, others a bit less than the $13.50, and even some under $10. They don't interest me at all.

The way I see it, the big savings is from $35 to $13.50. I get a far superior system (the Open SRS Domain Manager), far better service (000domains) and pay $21.50 less than I used to. I know I could save a couple of bucks more, but at what cost? The couple of bucks difference is worth it to me to get the kind of service that 000domains delivers, and even improves on. (they didn't offer to resubmit for me, so they must have added that later).

I believe in sticking with a winner.

yup 000domains are great i have 56 of my 74 domains with 000domains.com - they were very helpful when i tried to setup my first nameservers on one of my domains with them

you know, i believe i read somewhere that you can't charge a person for transfering a domain... might want to check into that... i think it was on the ICANN website somewhere...

How long have they been around?

We charge more than they do and, believe it or not, I sometimes recommend other registrars to my customers. If they've been around long enough to be trusted, I might start recommending them.

--Tina

another opensrs reseller to look at is tera-byte.com. Same price & great support.

They get my vote too!! Great prices and support plus very friendly domain manager unlike NSI.

Originally posted by AffordableHost
How long have they been around?

--Tina

000domains.com was registered on 02-Mar-2000.
opensrs.org was registered on 19-April-1999


One of the reasons so many of us like the Open SRS system is that even if any of the RSPs, like 000domains, have problems, from temporary web site functionality to money problems, it really doesn't matter. We can access our records through any RSO site or through Open SRS itself,

Also, backed by TUCOWS, Open SRS inspires more confidence in its stability than some other registrars,

Duster -- that's exactly why I decided to move my domains to the OpenSRS registrar! I like the confidence of knowing that if the reseller goes out of business, or the site is down, I still have access and control over my domains.

-- Vinnie

Originally posted by DJ
another opensrs reseller to look at is tera-byte.com. Same price & great support.

i disagree

i had problems accessing my account of a password nature, i must have sent about 10 emails over a period of 1 month to tera-byte asking for their help to recover my password, all emails went un replied.

I finally took some action and contacted the resellers complaint department at openSRS and it was only with their help that I was able to recover my password eventually. kudos to the openSRS/tucows support staff.

So, i too now recommend 000domains.com
nothing beats great support, even if it means paying that little bit extra for it.

On two occasions I have needed to ask 000domains for information/tech support. Not only was the response fast, it was *complete*. The individual who responded to my request for information told me exactly what to do in the order I needed to do it, how to do it, and *why* he thought it was best to do it that way. He was informative and communicative, used no technical terms, and left nothing unanswered. I was very impressed. That's the way to run a business! I have transferred all my websites to 000domains.

That's exactly what I meant by quality of response, Deb. I've been too pooped mentally to elaborate (dealing with problems getting ready to transfer from NSI for the remainder of my clients still with them) I'm glad you explained it fully. 000domains' instructions would even work for dummies. The only ones who might not understand wouldn't have the sense to operate a computer anyway so they would be irrelevant.

There's been nothing but good things said about them. I do have one minor complaint. When discussing them with people on the phone, their name does not quite roll off one's tongue. I've nicknamed them 3 zeros for short.

What a joy it is when that is the only thing less than glowingly positive that can be said about them.

hi

i always get curious about why people need too much support from domain registrars

as if they have live control panel(like register.com)

you can change your dns info easily without need of them

only thing you need them when you want to register ip s when you set your dns s what you need more i cant understand

as for domain register i always suggest namebargain.com they are super only 10$/year and using register .com thier support is register .com so they are superb.

It's not that anyone needs much support. It's that when we have a question, they give thorough and prompt answers.

There will invariably be some question not covered in an FAQ that is important. Only those with limited imaginations would think that no one should require any assistance, much like when the proposal was made to close the U.S. Patent Office as everything that could be invented already had been. Talk about no imagination!

I can give two practical examples I posed to them today. One involves a client whose .com domain I'm transferring from NSI to 000domains as soon as the e-mail address is changed (we have to do the fax authorization and identification routine first despite using password authentication). He registered the .net and .org versions with another Open SRS RSP a few months ago. They not only charge much more, but are much slower in responding

I asked 000domains about transferring from one RSP to another and if it was necessary to pay for another year and transfer normally or if there were alternatives. They responded with their usual thoroughness and explained what could be done.

My other question was about transferring domains from one profile to another not owned by the same person. I had thought to place all my clients' domains under my profile and create an individual sub-profile for each of them. They not only advised that it could be done, how it was done (with step by step instructions), but included a caution about any client of mine being able to gain access to all other records in my profile.

Those are the kind of thorough, quality answers Deb and I were speaking of.

That's why $10 registrations, gimmicks like $1 the first year and others will not sway me from 000domains, not even to other Open SRS RSPs.

Totally agreed with Deb and Duster. My experiences with 000Domains has been superb to say the least. They are now my preferred domain registrars over Joker and RegisterClub.

I havn't tried 000Domains, but their partner WebLaunching.net and they are great. I have transfered all my domains there but 2 that are with Dotster. I love how fast my OpenSRS domain's update when I change their DNS or other information (from my experience it only takes a few hours). But with Dotster it's getting close to a day now and I'm still waiting for the domain to point to my new server. :(

Basicly I want to say that the "Wait 48hs for domain update" is probably for most registerars, but with the OpenSRS ones it's like "Wait 5hs for domain update".

Again, I'm very happy with WebLaunching.net and would recommend anyone to use them.

:agree: :agree:

i always get curious about why people need too much support from domain registrars

That's something I only can laugh about. I have one domain with register.com and I am waiting for the day I can transfer it. It took them one week to resolve an urgent support ticket and they were so fast only because I threatened them by fax with my attorney and phoned them several times.
The support ticket was about an error in their DNS which caused this domain not wo work, and the error was not caused by me but by their webinterface to their DNS.
The old thing: you need an urgent problem to know how much you need good support!

Originally posted by Walter
The old thing: you need an urgent problem to know how much you need good support!
Excellent point, Walter. That's why the opinions of people who have a very short time with a registrar (or host) don't have much importance as they lack a record that only comes with time and potential problems.

How much support is too much support anyway?

I e-mailed a questions to 3 zeroes last night just before midnight. It was nothing vital. I just wanted to know if they were planning on offering the new TUCOWS digital web certificates.

The 3 zeroes site says "We have support personnel that's ready to answer all your questions for the most part of the day and evenings, including weekends. You will receive fast answers to all your questions. " so I wasn't expecting a reply until this morning. After all, shortly before midnight is not evening, even allowing for the fact that they are in Arkansas and an hour or more earlier.

I was surprised when just a couple of minutes after midnight I got an answer from them. (they are considering it, though nothing has been decided yet). Their record and reputation speak for themselves.

Incidentally, they were unaware how popular they are, though I may have changed that yesterday. I included the URL to this discussion in my communications during the day and late at night, so at least 2 people there now know what we think of them

Glad to hear of another happy 000domains.com customer -- I use them all the time and after about a dozen registrations, I like them even more. No problems come to mind at all -- they've even made it quasi-simple to get some of my old domains off of NetSol! Allelujah!

And no, I don't work for 000domains. :) They sure ought to hire a better designer, though.

I also have all of my domains with 000domains and the site has been just fantastic. I've never actually needed to contact support but it is obvious that the option is there should I ever need to :)

Originally posted by Duster
Incidentally, they were unaware how popular they are, though I may have changed that yesterday. I included the URL to this discussion in my communications during the day and late at night, so at least 2 people there now know what we think of them

Actually one of their reps was told about their popularity on SitePoint a few weeks ago and they were very pleased, to say the least ;)

How could they not know of their sales figures? :)

Their figures mean nothing without nothing what other RSPs and registrars are doing.

I don't understand -- wouldn't they realize they're gaining popularity if they see a large, steady increase of registrations?

If you change the DNS on a domain, wait about 2 days and then you go to all the registerars websites and do whois and they all show the new DNS setttings. But when you type in the URL it will still take you to the old server, why is that?
:confused:

Originally posted by DJ
another opensrs reseller to look at is tera-byte.com. Same price & great support.

When I set one up with them about 6 months ago it took about 8 hrs and later I was advised they batch there registration requests and do them in a bunch sometimes at the end of the day. Most including 000domains are instant. It would be just someones luck that 2 requests were being processed.

Originally posted by zolbian
If you change the DNS on a domain, wait about 2 days and then you go to all the registerars websites and do whois and they all show the new DNS setttings. But when you type in the URL it will still take you to the old server, why is that?
:confused:

What a whois does is only to extract info from your registrar's record. So whatever changes you made to your domain record will be reflected immediately on a whois, does not mean dns changes has already taken effect.