Well .... I got a rack a few weeks ago with rackshack ... and i am very confused cuz my domains are not working without "www" prefix. I asked them many time and they say that i should add a line in mail server alias ...... I have done everything but nothing happened ....

Also ... i can open "www.rackshack.net" but can't open "rackshack.net" .... I just want to know that is it only in my browser .... can someone please check .....

I asked them to tell me one customer site which opens without www but they say that its private .... Its really serious for me so i need a responce from a present rackshack customer ....

The solution is to have the correct entries (server alias) in the httpd.conf file. With entries such as"

ServerName techcellence.net
ServerAlias www.techcellence.net


domains can be accessed with or without the www.

i know this ... r u with rackshack .. i wana hear from a rackshack customer ...

I am hosted with Rackshack. You can use both 99servers.com and www.99servers.com - both work. Yet another site on my RaQ saburovo.com and www.saburovo.com. Both work as well.

2 things to allow that:

1) In site settings for virtual site www.domain.com put web server alias domain.com.

2) In DNS settings put 2 separate A (address) records which point to the same IP:
www.domain.com -> xxx.xx.xxx.xx
domain.com -> xxx.xx.xxx.xx

Thanks DENIS :)