Web Hosting Talk







View Full Version : New Help Desk Software


wscreate
04-23-2001, 06:42 PM
For web hosts and other online service providers who wish to organize their online support requests, please visit our Online Help Desk (http://www.dapperdesk.com) at

http://www.dapperdesk.com

to view our latest version of our online help desk software.

Online Help Desk (http://www.dapperdesk.com) is built to be functional and featured filled, yet easy to operate for the customer and for the administrator.

Online Help Desk (http://www.dapperdesk.com) requires PHP 4 (sessions) and MySQL to operate properly.

Thanks

Online Help Desk (http://www.dapperdesk.com)

IntraHost
04-23-2001, 09:09 PM
I like the interface!

Kinda pricey though isn't it? Wonderdesk is only $500 for what you're charging like $2k for.

cimshimy
04-23-2001, 09:33 PM
That script isn't worth that much money at all.


Andrew

JBIZ718
04-23-2001, 10:49 PM
I wouldnt pay more then 150$ for this

wscreate
04-27-2001, 03:01 PM
We have added new features to our online help desk software.

Automatic Ticket Escalation
You tell Dapper Desk a length of time a ticket can be open before it is automatically escalated. Escalation means the ticket is hi-lited in yellow in the Admin interface and the Dapper Desk administrator receives an email.

Time Tracking
You can view ticket statistics on a monthly basis. Average open times of all tickets are displayed. Info can be emailed to the administrator.

For more info, go to http://www.dapperdesk.com/

Price is $899 installed. Free support and upgrades for 1 year.

cbaker17
04-27-2001, 04:19 PM
Ouch 899.00 :) you could hire a programmer to take the free websupport script and modify it to your specs for that price. It does look like a nice product though.

c0bra
04-29-2001, 06:01 AM
Can't access your site. Apparently I need a username and password to access your homepage. Is DapperDesk details priviledged information? :)

koolguru
04-29-2001, 06:46 AM
A Username & Password Required For Accessing The Site !