Hey Everyone,

Join our rapidly growing list of hosting companies whom have signed up and for our 24/7/365 Customer Support services!

Boxadmin.com currently has the following December Specials. This offer is only valid for a limited time so ACT TODAY!!

Boxadmin (http://www.boxadmin.com) provides technical support to your clients.
We will answer all your Customer Support issues for your clients, and can even manage your servers!

100% transparent
Our main concern is to satisfy your customers while remaining completely "anonymous" so that your customers will know your company provides excellent support.
*We remain 100% transparent, i.e:
- We always respond from support@yourcompany.com
- Your customers think we are your staff
- Your customers will never realize boxadmin.com is the one providing the expert 24/7/365 support

We provide support to any type of client; from 1 server with 10 customers, up to 100's of servers with millions of customers.
We currently have enough staff to cover hundreds of servers, and we are constantly expanding and employing new staff members as-needed.

Systems we support
- CPanel/WHM
- Redhat Linux
- Mandrake Linux
- Plesk/PSA Master
- Alabanza
- Debian Linux
- FreeBSD 3.x/4.x/5.0
- Solaris
- Windows NT
- Windows 2000
- Ensim for Linux
- Ensim for Windows
- Cobalt RaQ
- H-Sphere
- Hosting Director
- Hosting Controller
- Webmin
- Many more...

Boxadmin.com provides support and site monitoring to hosting companies. Our Support plans are in 2 categories:

1. Customer Support Tickets
Your customers send any and all of their questions to support@yourcompany.com or login to your online helpdesk application (such as perldesk), and our 24/7/365 staff respond to them in a timely and professional manner.

2. Admin Support
Anything that you as the administrator require, which is usually a server-wide issue, such as upgrading software, troubleshooting network connections, maintaining server uptime, etc.
Admin Support is available for you and your administrative staff via Live Instant AIM/ICQ/MSN/Yahoo/Live Chat


Customer Support Tickets plans & pricing:

Per-Client plans (Unlimited Servers, Unlimited Tickets, unlimited Domains):
(great if you want to provide a "customer service package" for your resellers)
$2.00 per client per month (50+ clients) UNLIMITED tickets
$1.75 per client per month (100+ clients) UNLIMITED tickets
$1.45 per client per month (200+ clients) UNLIMITED tickets
$1.25 per client per month (300+ clients) UNLIMITED tickets
$0.50 per client per month (500+ clients) UNLIMITED tickets! (for branded support)

Per-ticket plans (unlimited servers, unlimited domains, Unlimited Clients):
(All startup companies begin with our per-ticket plans, with easy upgrade to per-server when you grow)
Pack of 50 tickets ($2.00 each)
Pack of 100 tickets ($1.75 each)
Pack of 200 tickets ($1.45 each)
Pack of 300 tickets ($1.25 each)
Pack of 500 tickets ($0.50 each only for branded support)

Per-Server plans (unlimited tickets, unlimited domains):
(If your company is involved in Hosting Services, this is for you :)
1 server: $199 - Unlimited Tickets, Unlimited clients, Unlimited Domains
2-5 servers: $175 - Unlimited Tickets, Unlimited clients, Unlimited Domains
Datacenters:
25+ servers: $99 - Unlimited Tickets, Unlimited clients, Unlimited Domains
200+ servers: $50 - Unlimited Tickets, Unlimited clients, Unlimited Domains

Try us out while we solve your support problem:
$25/hour - Admin Support for Windows / Unix servers
or
$50/issue - Admin Support for Windows / Unix servers

Datacenter Special Offer
Free "Customer Service Tickets" and "Live Chat" tickets for your company, provided you place us as your partner on your website for server management services (boxadmin.com).
Subject to minimum reqirements and approval.

Site Monitoring:
We monitor your website and notify you if there are any problems.
For single websites:
$9.95 - 1 Website, Ping, HTTP monitor, every 10 minutes.
$19.95 - 2 Websites, Ping, HTTP monitor, integrity alert, every 5 minutes.
$29.95 - 2 Websites, Ping, HTTP monitor, integrity alert, every minute.

For dedicated servers:
$39.95 - 1 Server, Ping, HTTP monitor, integrity alert, +10 services: SMTP/POP3/SQL/FTP/etc
$49.95 - 1 Server, Ping, HTTP monitor, integrity alert, +20 services: SMTP/POP3/SQL/FTP/etc, + CPU load, Memory load, Disk Space usage.

Why choose boxadmin.com:
- 24/7/365 expert support for your clients
- Free up your time - get some sleep for a change!
- We can answer ANY question, fast and professionaly.
- Cheaper then hiring your own 3-4 onsite staff for 24/7 support

We cater to all types of clients with any requirements.
We offer customized quotes to suit your every need.

Take the plunge - try us out today!
Satisfaction guaranteed!

*Additional Charges may apply

Send us an instant message or email taylor@boxadmin.com
AIM: bxa2003
ICQ: 148941474
MSN: bxa2003@hotmail.com
Yahoo!: bxa2003@yahoo.com
email: taylor@boxadmin.com , aron@boxadmin.com

I cannot reach you on ICQ. I see you there but you never reply. So much for 24/7/365 expert support...

Originally posted by universal2001
I cannot reach you on ICQ. I see you there but you never reply. So much for 24/7/365 expert support...

Wouldn't an email have been more appropriate?

I talk to Taylor regularly on ICQ, and haven't had a problem reaching him.

Thanks ZBoca,

Universal, You can contact me directly (other icq and aim's were the owners) at ICQ: 114241591, AIM: AtWebTaylor

Thanks again,

Taylor

Hello,

Boxadmin.com is run by the same people that do ISpeed.com. I suggest that anyone that plans on using their service do a search on the forums. I have had a horrible experience with them, though others may had had better ones (somehow those people only have a few posts). Best of luck to anyone that uses their services though, I personally would go with MotleyFool who provides extremely similar services at similar prices.

-Matt

Matt,

Please drop me a message through one of the contact methods above, as i would love to talk with you privately about the issue you faced, and if there is anything i can do for you.

Looking forward to talking with you soon.

Regards,

Taylor

My friend uses there services and does not have any problems with them and they satisfy most if not all customers questions.

Originally posted by Dope_010
My friend uses there services and does not have any problems with them and they satisfy most if not all customers questions.

Thank you very much for the great feedback =)

Taylor provides great service, and for great prices. I'll be looking into this for a whole server next month. Keep up the good work :)

Originally posted by fusion
Taylor provides great service, and for great prices. I'll be looking into this for a whole server next month. Keep up the good work :)


:santa: fusion, Thank you very much for the feedback. I look forward to talking with you next month. =)

Thanks again :)

Taylor

I didnt had that much good experience yet,.
I dont want to disclose any info yet however i m trying to email there support for an answer for 3 days in a row now and no reply. Nor support no reply from Aron. If i dont hear from them by tommorowo i will submit full thing tommorow