Hi:
everyone, forgive me for post a 18+ porn site address here, i am having a argue with the PHOTONVPS support team, it's been last about 2days.


problem is simple, site loading very slow, and sometimes can not open at all since 2 days ago. and the apache status at WHM can not be retrive sometime, i submited tickets, and they replied, but they always saying there is no problem with my vps connection at all, they said already solved my issue, what can i do? i received many complaints from my members. Also, vistors dropped 50% these 2 days.


Please help me test it, browser it , is it fast or slow or very slow????????thank you very much.


warning: this is a 18+ adult porn site


okaybbs.com

Hi:
problem is simple, site loading very slow, and sometimes can not open at all since 2 days ago. and the apache status at WHM can not be retrive sometime, i submited tickets, and they replied, but they always saying there is no problem with my vps connection at all, they said already solved my issue, what can i do? i received many complaints from my members. Also, vistors dropped 50% these 2 days.


Please help me test it, browser it , is it fast or slow or very slow????????thank you very much.



It is very VERY slow. U're lucky u even get visitors. It took 3 minutes to load the site.

seems ok now, but it's very slow the last 2 day, thank u target.


sorry photonvps, Tim is helping me to solve this issue, and i want to edit this post, but too late(past 15 mins)


my site is working fine right now. thanks photonvps tim.

Yeap, it's loading just fine and fast (only took 3-5 seconds till the status bar said : Done).

Here is the result on the bottom of that main page:
"Processed in 0.020513 second(s), 24 queries."

Now it's loading fine, but when i tested it an hour ago it wasn't at all.

There appears to be a configuration issues with your Apache setup. Our level 3 engineer has resolved our issue. Please note this is semi-managed therefore there may be some delay when it comes to application level resolution.

However we strive to meet everyone's needs. In the future simply make it an attention to a level 3 technician since we have multiple level engineers within our organization.

First try it didn't even load, next took at least 5 seconds to get a connection.

Have a look at Pingdoms page test tool.
http://tools.pingdom.com

First try it didn't even load, next took at least 5 seconds to get a connection.

Have a look at Pingdoms page test tool.
http://tools.pingdom.com

Yes, it is slower again.

Nameservers for okaybbs.com:

* ns1.okaybbs.com returned (SERVFAIL)
* ns2.okaybbs.com returned (SERVFAIL)

its working fine now "Processed in 0.019126 second(s)"

There appears to be a configuration issues with your Apache setup. Our level 3 engineer has resolved our issue. Please note this is semi-managed therefore there may be some delay when it comes to application level resolution.

However we strive to meet everyone's needs. In the future simply make it an attention to a level 3 technician since we have multiple level engineers within our organization.




Thank you Jim,i do want to talk to them, but since i can't assigned a level 3 guy in my own.I alway got answered randomly.

I just woke up, seems the site is working fine right now, and I returned the ticket said thank you to Tim last night,he is level 3 technician,he did help me solved this problem now.

Hi,

Site loads fine. Processed in 0.018926 seconds

Would appear to be down again with more servfail(s)

hard to load website time by time again, cap pic below,100% lost everywhere in the world.

i47.tinypic.com/ivzq4p.png

This PING IP captured is from last mins, is this means the network problem? i am nut on networking/server , forgive me if i make a wrong guess. (Photonvps support team gave me this link to test IP)

i47.tinypic.com/ivzq4p.png

Do you have a firewall enabled on your VPS ? If so, disable the firewall and make a new test.

These packet lost could be settings in your /etc/sysctl.conf where you are exceeding your max_conn settings.

Tim responded to your ticket. If your interested in getting this resolved please contact us.

Maybe a network problem ?