Web Hosting Talk







View Full Version : MyDomain.com down


Erich
12-09-2002, 11:16 AM
They are down it seems. Interesting to see on their homepage they seem to use AOL server with oracle.

Anyway, are they down more often?

I use them for a few months now and this is the first downtime I experienced.

It seems ALL their dns servers are down hmmmm....

pdawg
12-09-2002, 12:27 PM
been using them for about 9 months and this is the frist problem i've ever had

DavidU
12-09-2002, 12:29 PM
I can get replies from ns4.mydomain.com but not every time...I'm sure it's taking a lot of load from the others (seemingly) being down.

Your guess is as good as mine...

-davidu

pdawg
12-09-2002, 12:47 PM
been down for about 7 hours is my estimate ...

anyone know how hard it is to setup your own nameservers/dns table ? in windows or redhat... do i need additional software?

kongen
12-09-2002, 01:00 PM
Originally posted by pdawg
anyone know how hard it is to setup your own nameservers/dns table ?

It`s easy. Read choons post here: http://www.webhostingtalk.com/showthread.php?s=&threadid=67956

pdawg
12-09-2002, 01:41 PM
thanks!

also some info i found

http://www.theregister.co.uk/content/6/28485.html

also from the mydomain forums...

A fix is coming very soon. It appears to have been a firewall issue. We have a fail-over for the firewall, but this appears to have suffered the same fate. The guys working on getting it fixed have Cisco on the phone and should have everything fixed very shortly. I'll post more as soon as the status changes.

mgp
12-09-2002, 03:16 PM
Can somebody tell me the url for mydomain´s forum?? thanks

mgp
12-09-2002, 03:17 PM
Found it :)

Potsie
12-09-2002, 05:44 PM
I've been using them for about two years and this is the first time I've noticed them to be down. Not a bad track record. Let's just hope they have a good backup in place :)

XzombieX
12-09-2002, 08:03 PM
I've been using mydomain.com for at least 2 years, probably more like 3. Their service has been awesome. I now have about 30 of my domains on their nameservers.... and they're all down at them moment. This is the longest outage I've ever experienced with them... hopefully it'll be fixed ASAP. Otherwise I'll start moving my domains to other DNS providers tomorrow morning.

Rewdog
12-09-2002, 08:56 PM
their forum seems to have gone down again, someone put a backup at
http://www.playerhaters.co.uk/viewforum.php?f=10&sid=6741f4f00b2966c82ed247cd289d1d0c
If you'd like to continue discussing with other users. (Mods, I didn't put the forum up)

porcupine
12-09-2002, 09:00 PM
I used to use mydomain.com about 2 years ago, and had the biggest problem with domains taking an unreasonably long time to resolve, from 5 to 30 seconds, even 5 seconds is too long to tack onto a webpage load time IMHO.

kongen
12-09-2002, 09:03 PM
The forum is down because of the DNS problems, but you can use this ip instead: http://216.110.167.117/

webserve
12-09-2002, 09:20 PM
hi everyone,

I have been using mydomain.com for a long time now and i have about 200 domain name with them which they all are down for over 14hours now!

is there any number i can reach these guys or any one has any updates on that? or should i just change the DNS would it be faster solution?

please help? any other suggestion?

Erich
12-09-2002, 09:22 PM
Originally posted by porcupine
I used to use mydomain.com about 2 years ago, and had the biggest problem with domains taking an unreasonably long time to resolve, from 5 to 30 seconds, even 5 seconds is too long to tack onto a webpage load time IMHO.


I noticed the same thing... I was always wondering why some of my sites needed so long to react to the initial request, and were fast after that...

That is why I am going to leave them, regardless of this incredibly long downtime.

Cannot complain about a free service though I guess...

baomart
12-09-2002, 09:45 PM
http://216.110.167.117/

is their forum
i really wonder how much time again they will be down

porcupine
12-09-2002, 09:45 PM
Originally posted by Erich



I noticed the same thing... I was always wondering why some of my sites needed so long to react to the initial request, and were fast after that...

That is why I am going to leave them, regardless of this incredibly long downtime.

Cannot complain about a free service though I guess...

Easy,

Because after the first request, your ISP will have the DNS cached for a few days.

baomart
12-09-2002, 10:38 PM
www.mydomain.com is up now
what else so our domain work ?

Erich
12-09-2002, 10:47 PM
still down for me

troff
12-09-2002, 11:01 PM
Yup still down for me.

GMT +8 hours 11.18am over here in Hong Kong.

Anyone else?

For those of you who are up and running, can I enquire what domain servers are you using to surf the web?

Thanks.

baomart
12-09-2002, 11:07 PM
well one min it is up one min it is down
not stable yet i think

troff
12-09-2002, 11:16 PM
Hmm ok.

Please check the new thread I've started called:

"Mydomain down - Looking for alternatives"

in this same forum. Hopefully this will help those of us who are still experiencing problems as of right now.

Hope they pull through! :cartman:

Erich
12-10-2002, 12:35 AM
it's up now

kongen
12-10-2002, 04:12 AM
Ok, mydomain and namesdirect had some problems today. Here's a sem-technical, semi-reassuring account of what happened. Some details are sketchy since some cases didn't afford any data....

About 3am Pacific, a Denial Of Service attack/ HUGE influx if DNS queries bombarded our main co-lo facility in Seattle. In the following hours everything on that network became extremely slow making most of the services provided on that network (DNS,URL forwarding, Email Forwarding, websites, DB) appear unavailable or really slow to anyone outside the network. This kind of activity has happened before but never of this magnitude.

The unfortunate side effect of this activity is that it overloaded both the primary and secondary firewalls causing them to reset connections about every 2 minutes. Meanwhile, our senior network engineer was woken up and after having no luck with a remote fix headed to our co-lo facility. He arrived to find the firewalls rebooting under a large deluge of traffic. He couldn't even get information off of the firewalls about what was actually happening.

In the meantime, the downtime at our co-lo in Seattle caused all DNS to be directed to our east coast facility. The facility also was brought down by the volume in traffic. As we tried to diagnose what the problem was so that we could know what to cut off, the traffic just kept coming and the forums were on fire. The forums stayed up because they're hosted separately from all of the other servers. We couldn't even get into the mydomain website to post a notice about 'system problems'. After some conflict with the co-lo provider, finally at 5pm PST, they filtered out all traffic destined for the mydomain nameserver in the Seattle co-lo. This immediately enabled all services on that network to the outside world. While we cleaned up things, we discovered that the mydomain site and db had seriously crashed and had to be worked on. Hence the extra downtime on the mydomain site after some services appeared to be up. Unfortunately this problem caused a problem with email forwarding for awhile that was eventually fixed.

So that as they say is that. It was an amazing experience in community (the forums, customer calls, and customer visits), technology (trying to find a Cisco PIX 525 at 4:30pm is tough), and dealing with this phenomenon called the 'Internet'. A written apology probably won't suffice. We will always try to do better. If you have any questions/concerns/rants, please direct them to flash.


http://forum.mydomain.com/viewtopic.php?t=1060