fdc_employee
12-07-2002, 03:49 AM
To the WHT community I would like to ask a simple question:
What is a fair hourly wage for tech support? Duties include:
OS Installations
Server building\installation
Hardware upgrades
Client Tech Support
....etc....
No training was provided, all skills were previously aquired prior to consideration for employment. I feel that our tech support team is severely underpaid. I would appreciate if you would take the time to answer. Thanks.
hostoo
12-07-2002, 05:01 AM
Hmm, if you thought the job paid well enough to apply for and then accept, why is it not enough now? What has changed?
WII-Aaron
12-07-2002, 05:32 AM
Looks like a double post here.
http://www.webhostingtalk.com/showthread.php?s=&threadid=94540
Aaron
:spam:
Not surprised it being related to FDC ;-)
i dont believe you're an employee - and if you are FDC are very stupid.
FDC found a nice way of advertising them selves .. lol .. :cartman:
Rudzer
12-07-2002, 09:01 AM
LOL I wouldn't work as a support for FDC...he must have nightmares with massive amounts of problems ;)
Anyway think this post is not very fair towards the company (even if they are what they are)!
clockwork
12-07-2002, 09:19 AM
Originally posted by zerphyte
10/hr USD is fair.
In my area, Administrative Assistants make $10-15/hour. That's a desk job, minimal computer skills, etc.
I'd say around $18/hour for an onsite tech with the skills listed is fair.
jolly
12-07-2002, 04:40 PM
US$ 10 is fine in recession
:D
WII-Aaron
12-07-2002, 04:51 PM
Ouch... Not looking for a long term career with FDC are you?
But to answer your queston:
Do you do any server administration? Using what tools? OS tweaks? Security? What level Support are you? Level of education? Certifications? experience?
Just at first glance, not knowing any more, it looks to me like you build servers, load them and provide front line customer support. In this market that's worth about $8 - $10 an hour.
Aaron
