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View Full Version : Managed Dedicated : Need to let a customer know about it


shahed
12-07-2002, 01:21 AM
Currently I'm a reseller with 2/3 Private level reseller companies and I have about 120 Clients, soon moving to managed dedicated(would love to get rackspace but most of the clients have basic hosting). This is not an issue now though.

But one clients ask me some info about his application, looks like its way too big for me. But I do wanna business with him because I will maintain his company's website and other stuff. Also he wants me to take care hosting part.
His application is a data mart/data mine
running in Unix/Sun Solaris/Sybase environment it is
used as a cross sell database of Mortgage information(This is really important because I have to provide him a server from well known or atleast legal US company because its dealing with lots of classified info) . Currently aprox. 100
gig of information. DB is accessed daily with updates
weekly, overlay data applied monthly with query
reporting processing weekly. So traffic is not more than 400 GB.

Now you guys tell me what should I do? So I can make him happy and make some money(not much I'm expecting). I have to write him details about my service(which I will provide him). I think I will take care basic support but than I have to contact corresponding support, or should I just let him know that support number.
I like to know which company would be good, how should I handle it? I really do not like to refer it to verio and take myself out of picture.
Thanks guys.

skelley1
12-07-2002, 01:29 AM
Does it absolutely have to be in the US?

If Canada would work out, I would contact http://www.rackforce.com and ask for brian fry. he would be able to either answer your questions directly or get you in contact with someone on his staff who could.

They would have the pricing and flexibility to probably offer you what you need as well as allow you to make some kind of profit.

shahed
12-07-2002, 04:21 PM
skelley1
Thanks, I will contact him today. Any other option. Please let me know your comment.