Web Hosting Talk







View Full Version : Need dedicated servers for Opt-In Email Servers


Sleepless
12-03-2002, 12:16 PM
First let me say that all of our mailings are Opt-In. We do not send spam or even condone its existence. We honor all opt-out requests.

Its been really hard to find colos without a crazy AUP when it comes to sending email. We have been hurt a couple times by zealous colos that pull the plug before even contacting us.

So, can anyone recommend any dedicated hosting providers that are email friendly? We need servers with 1ghz(+) proc and 1 gig of mem, 500+gig transfer per month.

zerphyte
12-03-2002, 12:40 PM
Exactly what kind of "opt-in" list do you have? Are you looking for something decent or cheap unitedcolo/rackshack type hosting?

Sleepless
12-03-2002, 12:49 PM
Right now I'm looking for both cheap and decent.

Our lists are actually double opt-in.

zerphyte
12-03-2002, 03:16 PM
Okay what kind of lists? adult?

Sleepless
12-03-2002, 03:23 PM
No, no adult lists. We send out mailings for other companies, none of which contain adult or abusive content.

zerphyte
12-03-2002, 03:25 PM
hrmm what is your company site?

KHM
12-04-2002, 06:52 PM
Originally posted by Sleepless
Right now I'm looking for both cheap and decent.

Our lists are actually double opt-in.

The correct term is "confirmed opt-in". "Double opt-in" was coined by spammers/pro-spam marketdroids who tried to make it sound difficult and excessive to "opt in twice".

The fact is that what you do is just to confirm that it really is the owner of the e-mail address that signed up.

If your list really were confirmed opt-in, you would have proof (in the confirmation reply from the mailbox owner that you of course saved) that the person opted-in, and you should not be shut down by your host.

The fact that you WERE shut down indicate that you were spamming. Can you say that every single address on your list requested that particular information that you are sending them?
If not, do not send them anything.

zerphyte
12-04-2002, 09:14 PM
Actually double opt-in isn't just used by spammers. I know people who do legit mailings every day and they have and refer to them as double opt-in lists.

Sleepless
12-06-2002, 02:52 PM
The last time we were shutdown, the isp saw too much activity and decided to shut us down without contacting us. Other times people will just report as us spam because they think its easier to do that, then follow the directions we send in every email.

If you recieve an email from us, you can contact us via phone or email and we will tell you where you signed up and when. We do not send spam.

trif
12-10-2002, 11:03 PM
I'd be willing to bet he's one of those mainsleeze wannabe's that pollute my mailbox every day.

Sleepless
12-11-2002, 04:45 PM
We put our name, address, and telephone number on the bottom of all of our mailings. If you recieve one from us feel free to contact us and we will remove you.

Of couse we also offer one-click remove, so feel free to use that as well.

fotzenkaiser
12-13-2002, 08:48 AM
http://www.cybercon.com is know as email friendly

great datacenter, no downtimes, competent support


but they tend to rip you off (at least as overseas customer)

trif
12-13-2002, 01:44 PM
Originally posted by Sleepless
We put our name, address, and telephone number on the bottom of all of our mailings. If you recieve one from us feel free to contact us and we will remove you.

Of couse we also offer one-click remove, so feel free to use that as well.

So far I haven't heard anything to inspire any confidence.

rusko
12-13-2002, 03:40 PM
trif,

do you have anything to contribute to the discussion? if not, i suggest you increase your postcount elsewhere.

the companies that offered their help will excercise their own due diligence when dealing with this, they do *not* need your uninformed remarks. you dont know what his business is or how it operates, so why jump to conclusions?

cheers,
paul

gagsplus
12-13-2002, 07:02 PM
what software are you using to do your mailings with?

What type of speeds are you looking at sending with your mail stuff. We did use cybercon for our hosting for a while then moved to efreeservers.com which is now own by sagonet.com

We are using Lyris (www.lyris.com) for our list software.

Just_Kp
12-13-2002, 10:49 PM
Originally posted by Sleepless
We put our name, address, and telephone number on the bottom of all of our mailings. If you recieve one from us feel free to contact us and we will remove you.

Of couse we also offer one-click remove, so feel free to use that as well.

Hmm..

Now a minute ago you said you had "Opt-in" lists ( which is totally unconfirmable) and you later say if your getting one from us contact us and we will remove you..

Sounds to me you practice OPT-OUT

Just_Kp
12-13-2002, 10:52 PM
Originally posted by Sleepless
We put our name, address, and telephone number on the bottom of all of our mailings. If you recieve one from us feel free to contact us and we will remove you.

Of couse we also offer one-click remove, so feel free to use that as well.

What domains do you send from?

rusko
12-13-2002, 11:08 PM
just_kp,

you obviously dont understand. any double opt-in list has to have an option for the user to remove him/herself, which is what he says they have. not that it is any business of yours.

sheesh, please try to keep this on topic. i have no relationship with the thread starter, but it sickens me how every single thread gets crapped in by people with too much time and not enough sense.

Just_Kp
12-13-2002, 11:18 PM
Originally posted by rusko
just_kp,

you obviously dont understand. any double opt-in list has to have an option for the user to remove him/herself, which is what he says they have. not that it is any business of yours.

sheesh, please try to keep this on topic. i have no relationship with the thread starter, but it sickens me how every single thread gets crapped in by people with too much time and not enough sense.

Hmm..

I would beg to differ with your opinion being as I am in charge of abuse and security for a ISP as well as running my own network, I would imagine I would have some experience in the industry.

FACT- Double OPT-IN is a myth, the only way (Not enforced by 99% of ISPs though) is Confirmed Opt-in for any mailer to justifiably say they are sending to people who want their mail. I have had peope explain to me they have Double Opt-In lists then when they explain what Double opt-in means they inform you that its actually Co Registration (Signing up to a site and when you agree you agree to get emails from "Select Partners" of which you will never probablyknow where you signed up to get removed)

My point in the post of him saying about being removed was simple in nature, IF Person A never signed up for your list why would person A be possibly receiving mail from your list?

I will however not reply on this thread anymore I can obviously see you don't want anyone to explain the proper way not to get kicked off their backbone connection and yet another unexpecting webhost can get pulled in by a spammer and loose their network

rusko
12-14-2002, 12:35 AM
if person A subscribed and now no longer wishes to receive mail from you, he/she unsubscribes. simple as that. we host several large legitimate mailing lists and people sometimes forget that they subscribed, even though the list owner has a record of the subscription.

Just_Kp
12-14-2002, 12:41 AM
Originally posted by rusko
if person A subscribed and now no longer wishes to receive mail from you, he/she unsubscribes. simple as that. we host several large legitimate mailing lists and people sometimes forget that they subscribed, even though the list owner has a record of the subscription.

Hmm..

I think if you have been in this business for long enough you would surely have to agree that you must have had atleast 1 customer who claimed it was a optin list or Double Optin for that matter and woke up to a abuse box full of complaints? I was simply trying to make sure that whomever was thinking of signing them up was not just thinking of the sale. As in my current Day job I see many hosts and colo providers on a daily basis who lack the due diligence on their downstream and it can and does prove fatal to their connectivity. Sorry if you might have misunderstood my point. But The person did reply to posts and seemed to have skipped the one from a Host asking what domains (So they could levy the issue).

Just_Kp
12-14-2002, 12:43 AM
Also FYI

there is a post in the running a webhost biz forum from a webhost on FDC who said after 1 incident they terminated his Dedicated box with them. I would say that is reason enough for anyhost to feel the need to ensure they are not connecting a possible spammer. I will also be the first to admit that this marketplace is extremely difficult for a company who does legitimate emails.

rusko
12-14-2002, 03:33 AM
just_kp,

i agree with you on those points. sorry if i may have come off a bit harsh, didnt mean for it to sound that way.

i have personally excercised due diligence in connection to the lists we host and to date there has been only one complaint. the complaint was unfounded and was taken care of within 10 minutes.

honestly, we have had more problems with our resellers' clients than with the huge lists we host.

fdcservera have had their plug pulled, which is why they were so fast to disconnect the person in question. also says something for their business practices.

i would imagine the thread starter would be able to provide the necessary information to verify his/her legitimacy to any host that offered their services. it is not quite kosher to expect them to post private info in a public forum for no other reason than to satisfy curious/suspicious minds - he has to prove something to his future provider, not wht members.

cheers,
paul

Sleepless
12-17-2002, 12:04 PM
We send quite a bit of mail and use custom software to do so.

Thanks to all the colos that have contacted me, if there are anymore feel free to contact me.