Hi guys.. I mean no disrespect in asking comparisons on these fine hosts.. but, i'd die for honest opinions right now..

Here's my situation..

I need to host several websites, and getting an account for each of them is simply ridiculous as they are small and next to BANDWIDTHLESS. :P

I need ONE account that'll allow full domain hosting on each of my small client websites (with their own domain names). When I say full domain hosting, i meant, their own mail servers (any@theirName.com - none of that forwarding crap), POP and WEB accessible, mySQL servers, PHP, --the worx.


My CHOICES

http://www.dixiesys.com/
- very tempting reseller package (as many people suggested a reseller account for my needs.)
-nice support options, specially the MIRC support area (chattin with them right now)

http://www.hostculture.com/
-customized a PERFECT reseller package for me
-"VERY Friendly" support people (not like talking to robots)
-very flexible- they allowed me to customize my packages


http://www.myAcen.com/
-cant do reseller as it is TOO EXPENSIVE for my case, BUT MULTIPLE DOMAIN HOSTING is good enough
-well, just about everybody likes them
-very "shiny" reputation
-good people, outstanding support
-cant do reseller though
-my BEST CHOICE this past 3 days


hmmm.. considering my situation with hosting several small websites, and not forgetting RELIABLITY, which do you think is best guys?


Please help peeps.. THANKS

Open a plan with all three! :D

Originally posted by I, Brian
Open a plan with all three! :D

hehehe.. no.. dont wana risk my money, and dont got enough time to do tests.. looking for reliable opinions..tnx anyways.

damn, thats a cool username.

hah. Thanks.. I was tired of the same old TJ, TEE JAY, and all.. I wanted to be unique and different. :P

now, BACK to My DiLeMa??? :stickout:

Have you done a search on the boards yet? I know there is pleanty posted about myacen, and dixiesys...

you need a reseller account. Do a search for reseller account and you will get a ton of them. I cant name too many of them out of my hat. I heard good things about sarvihosting and VO's new reseller account. I am sure there are other great reseller hosts out there.

I am using VO and their customer service is great but server load is a little too high (they are fixing it as we speak) if things dont improve I will move to sarvihosting.

Originally posted by Tea_J
hah. Thanks.. I was tired of the same old TJ, TEE JAY, and all.. I wanted to be unique and different. :P


No he was talking about "I, Brian"... :D

:o Ahem, what exactly are your requirements anyway?
do you absolutely NEED reseller .. resell hosting accounts?

If not, go with myacen

please check out www.createspace.net

they have wonderful service and prices..

Originally posted by Toolz


No he was talking about "I, Brian"... :D


OUCH. :blush:

All 3 are quality hosts. Haven't heard alot about HostCulture but what I have heard is good.

I've heard good things of all 3 too! A few friends have accounts with http://www.myacen.com/ and are very happy there.

http://www.dixiesys.com/ comes with great reviews here too.

HostCulture is also run by Jedito who owns DownTownHost. He has a great reputation on this board. I have an account on http://www.downtownhost.com/ and *love* the service there.

Since you're interested in reseller accounts, there is another one you may want to check out:

http://www.bulkreseller.com/

Also run by Jedito... so it comes with his reputation here. :)

Jessica

Whoa, Jedito is one busy fella. :)

Well... it's always hard to decide between good hosts. So... just to add to the confusion... I use InfoDoma.com and this thread http://forums.infodoma.com/showthread.php?s=&threadid=145 have some explanations in it. I like the people at infodoma; friendly, nice, helpdesk, forum, e-mail notifications, fast support (and I'm in a different timezone all together).

No, Hostculture is run by both Aron ' Relyc' and Jedito....


I host at host culture with a plan hosting package and they rock

Originally posted by is0lized
No, Hostculture is run by both Aron ' Relyc' and Jedito....

That's what I meant! :) They both run it. Sorry for the confusion! :)

I was in my 5th cup of coffee last night! :blush:

Jessica :)

Originally posted by Tea_J


Originally posted by Toolz


No he was talking about "I, Brian"... :D


OUCH. :blush:

Cool name I reckon. Wish I'd chosen "Me Toolz".

How about chicken reincarnated as "Us TheMods"

BTW I Brian, just lurked around your http://www.chroniclesofempire.net/ - best of luck with that!

Good options...

I am currently with Dixiesys and I have been VERY pleased with their support and my overall experience with them as a webhost. There have only been a few outages for me recently, and I turned to their forums to post about it. Apparently there was an account on one of the servers (mine) that was sending out a bazillion emails or something. The account was delt with, and my service has been bullitproof eversince.

I have also been impressed with the availability of support and people to answer your questions etc. Between the helpdesk, forum, irc, and IM its pretty easy to find someone to talk to about whatever issue you might be having.

I currently have a 2 for 1 medium package for $10 a month but will be upgrading to a stacked reseller account in the very very near future. The reason for his upgrade is to facilitate some aspects of my sites development. The added controll and options i will gain as a reseller will more then compensate for the slightly higher price. But I will also end up with a HUGE amount of resources available to me.

Deffinitely check them all out as well as you can. I searched here for Dixiesys and found no real complaints at the time of my signing, and I don't think any have been added since then. I check this board pretty frequently, just to keep informed.

Hope this helps! and Goodluck

Thanks guys.. I've got my card issue straightened out already.. i went with myAcen.. checking them out right now.. so far so good. :)

I have some thoughts hangin on my head though, about dixiesys' reseller plan.. since that's what i really need according to a lot of people (need to host DOMAINS in just one account)

(need to host DOMAINS in just one account)

I thought myacen had this option also.

If I was not a host and gonna choose which of the 3 , I would pick http://www.myacen.com , they seem to be a great company with great feedback from what I have seen .

good luck in your quest for hosting :)

I had heard great things about myacen.com and I tried to sign up with them last night. I input all my information and proceeded to the payment screen. I put in all my personal information including my credit card number and when I hit the continue button and I got an error. I tried to go back but my page was expired.

No problem lets try again. I tried to login to pay but it tells me my password is wrong.

I have it send me the password. I try to login with the password and it tells me this password is wrong as well.

OK, this is REALLY frustrating. They have my credit card info and now will not let me login. Is this a scam?

I have it send me the password again and it still will not let me login USING THE PASSWORD IT SENT ME! I tried everything, copy and paste, retyping it, clearing my cache.

ARRRRRRGGGGGGGHHHHHHHH!

So they have my credit card info and I cannot do anything.

I go to the support page to put in a ticket and guess what? IT WANTS ME TO LOGIN! Well I can’t login of course, the very frustrating computer catch-22.

So I create a made up account to put in my real ticket. I type in my problem and hit continue. OOOPS! I forgot to put in a subject. No problem, I hit back and WHAM! All my typing is blanked out and I get to start again! Wheeeee! Such a great experience.

Well now after spending all this time I am angry. I type in my ticket again using some choice words.

After calming down a bit I try the whole process over and now it seems to work. I get a confirmation of billing but nothing else. So I go close my ticket. Then this morning I get an email saying they refunded my payment to my account. I emailed and asked why (I assumed they were on their game and had billed me twice and were being responsible and correcting the problem!) Nope, they were angry because I used a bad word in my help ticket (the one I closed!) and did not want to do business with me. They still did not understand my problem either. They thought I was using a made up account to hide my problem, not because I could not login! I never got an explanation of that problem either. Why send me a password that does not work?

Fine for them but they have my CREDIT CARD information now.

Yeah, great. I had to cancel my credit card and now have to check the purchases. Anyone know a good reliable host? (I have a domain and all I need is web reliable web based email for now) Thanks.

To our defence.

We have an account with Worldpay, the transaction timesout after a certain period (around five minutes) this is sufficient time to make payment in most cases however if does fail an email to our billing department would quickly resolve the issue with us resending the invoice.

Modernbill does not allow clients to login if they are in "pending/canceled/fraud" mode. You were in pending hence you could not login. This is to protect the host from fraud.

You then submit a ticket, the contents is here


OK You ***********! I am learning that this is unfriendly as time goes on.

I will type this slowly so that hopefully you may understand it.

I was trying to pay for hosting I just put in for. I was timed out at the payment screen (I was trying to pay with credit card) Now I cannot log in to pay for because it tells me my password is bad. I have it email me the password and it tells me that is bad as well. WTF? (This is the second time I am typing this as my first try was incomplete and the back button blanked all my info. How helpful!)


Now, not only is this against our terms of service but this sort of behaviour and language will not be tolerated on our service. We refunded the user in full, and delete his account details via modernbill. He emails us stating


Why did you refund my payment? See below:


Your payment for goods to the value of: $85.75
WorldPay receipt for transaction ID: XXXXXXXXX
Description:
Purchased From: Myacen Network
Merchant's cart ID: XXXX
At: 5 Dec 2002 00:30:53 GMT


I then sent the client an email regarding his ticket that he submitted earlier


Hello,

Payment was refunded due to a rather abusive helpdesk ticket we received today. We matched the ip address of the ticket starter to your worldpay purchase.

__________________
Robert - robert@myacen.com
E-solutions for E-business
http://www.myacen.com



The user contacted me shortly after


I closed the ticket. I was VERY angry because your service kept blanking out my information. I tried to put in a polite ticket and it gave me and error, I hit the back key and had to type the whole thing again. I would have used my account name but not unsurprisingly I could not login with the password your system sent me TWICE! so if you do not wish to do business with me tell me. It takes a lot of time to fill out forms and now you are making all my work for naught. But all of this is AFTER you got my credit card number, which is truly abusive.



I then contacted the user regarding his credit card.



Hello,

It is our right not to host abusive customers/potentional customers. While you maybe unhappy with the system resorting to the sort of graphical language you used is rude and we will not tolerate this on our service, furthermore you violated our terms of service. A simple email to the billing department, would have resolved your problem.

We do not have your credit card number on record, we use a third party processor called Worldpay. We have refunded your payment in full.

Have a nice day.

__________________
Robert - robert@myacen.com
E-solutions for E-business
http://www.myacen.com



The user contacted us again



And when having a service that sends you a password it SHOULD work right?
Especially after stealing someones personal information. The world is not a
perfect place.


It was nice talking with you, but I have to call and get a new credit card
now and research a fair and reliable host.



He then contacted us again threatening us



Here is a sumary of my experience with your company that I am going to post
on the boards that recomended you:



See above post.

Thanks
Robert

And thanks to Tea_J for notifying Luke about this :)

Why are new customers always in such a hurry??? We can stand in line to pay for our food, but the internet has to be instant! If it isn't we start screaming and using foul language...

I'm glad I'm not like that. It makes my life sooo much easier. :)

Originally posted by Myacen
To our defence.

We have an account with Worldpay, the transaction timesout after a certain period (around five minutes) this is sufficient time to make payment in most cases however if does fail an email to our billing department would quickly resolve the issue with us resending the invoice.
I understand that sessions timeout. That was not the issue. But since you did bring it up I did send an email (2 actually to your billing department) after I tried logging in using the passwords provided by your site and you DID NOT respond quickly. (As a matter of fact you never responded to either at all) That is why I tried to put the ticket in. If you did not have my credit card information or I could login as it told me I could I would not have had a problem. But YOU DID have my credit card information and your system was not working the way it advertised itself.
Originally posted by Myacen
Modernbill does not allow clients to login if they are in "pending/canceled/fraud" mode. You were in pending hence you could not login. This is to protect the host from fraud.
Does (did) it say this on your site? Is it something everyone should inherently know? All I knew is you had my credit card information and your site was no longer working as it said it would. I could get no response from your company AND to put in a ticket I was being told I would have to login, which was my problem! Also you fail to mention the fact that the ticket that I input was closed by me before anyone there read it. I tried to modify it but there was no option. If you go looking through the trash you should not be surprised with what you find.

You may have a good company, but I think that it is a lucky thing I could not sign up with you as you stated in a separate thread you are having problems with email and that is all I really need right now.

Caveat emptor.

Originally posted by Reptilian Feline
Why are new customers always in such a hurry??? We can stand in line to pay for our food, but the internet has to be instant! If it isn't we start screaming and using foul language...

I'm glad I'm not like that. It makes my life sooo much easier. :)
The problem I had is not that I was in a hurry but that their systems took my credit card information and stopped working as they said they would. Some people may not believe it but there is a lot of credit card fraud out there. I have been the victim of it from Internet transactions twice. It is not pretty and is a pain.

KhanQueso, in your post it seemed you did it all in a very short time. You didn't say, "and then I waited three hours for a respons". I've seen it on many occations here at WHT that a customer does something that doesn't work the way they expect and they want a refund after 2 hours. And about the creditcard... didn't the pages say something about who was in charge of billing? When I signed up for hosting it said on several of the pages that 2checkout was handeling that, NOT the host. I knew my host didn't have my cc info because of that. And I hadn't really bought anything of the internet before that.

Originally posted by Reptilian Feline
KhanQueso, in your post it seemed you did it all in a very short time. You didn't say, "and then I waited three hours for a respons".
It depends on what you mean by relatively. It was over an hour, but the passwords were sent instantaneously and the problem I had was that it said the password or user name was WRONG. Not that it was not activated or suspended.
Originally posted by Reptilian Feline
I've seen it on many occations here at WHT that a customer does something that doesn't work the way they expect and they want a refund after 2 hours.
I understand that. But the system was not working the way it stated it would work. I usually am more patient but the system kept failing.
Originally posted by Reptilian Feline
And about the creditcard... didn't the pages say something about who was in charge of billing?
People can make fake pages saying anyone else is in charge of billing and capture your credit card information. The contact for billing problems was listed as billing@myacen.com Rob himself stated they would respond quickly but they have not responded yet to my initial emails and it has been over 24 hours.
Originally posted by Reptilian Feline
When I signed up for hosting it said on several of the pages that 2checkout was handeling that, NOT the host. I knew my host didn't have my cc info because of that. And I hadn't really bought anything of the internet before that.

Originally posted by KhanQueso
I understand that sessions timeout. That was not the issue. But since you did bring it up I did send an email (2 actually to your billing department) after I tried logging in using the passwords provided by your site and you DID NOT respond quickly. (As a matter of fact you never responded to either at all) That is why I tried to put the ticket in. If you did not have my credit card information or I could login as it told me I could I would not have had a problem. But YOU DID have my credit card information and your system was not working the way it advertised itself.



The system is working fine. We have a number of signups since yesterday and no clients have reported any errors. The only contact we had from you was the ticket and then an email regarding the ticket. Again we don't have your credit card information.


Does (did) it say this on your site? Is it something everyone should inherently know? All I knew is you had my credit card information and your site was no longer working as it said it would. I could get no response from your company AND to put in a ticket I was being told I would have to login, which was my problem! Also you fail to mention the fact that the ticket that I input was closed by me before anyone there read it. I tried to modify it but there was no option. If you go looking through the trash you should not be surprised with what you find.



No why should it? If your preparing to buy something on the internet you should have your credit card ready.



You may have a good company, but I think that it is a lucky thing I could not sign up with you as you stated in a separate thread you are having problems with email and that is all I really need right now.



Actually it was only a few clients and we have a bug report with cpanel, I can give you the url if you wish. We have since fixed the problem by recreating the accounts. Nothing excuses your language, and your attempts to discredit us are in vein.

Just because you close a ticket does not mean we do not receive it. You had the oppurtunity not to submit the ticket however you decided that your foul language would resolve the issue.

Originally posted by KhanQueso


People can make fake pages saying anyone else is in charge of billing and capture your credit card information. The contact for billing problems was listed as billing@myacen.com Rob himself stated they would respond quickly but they have not responded yet to my initial emails and it has been over 24 hours.


Sure they can, but I believe we have a reputation to uphold and if this was the case clients would be posting here stating we were doing this. We don't so theirs no cause for alarm, as I have sent 2-3 emails explaining this to you.

We have received no emails from you. The last message received from you was your email regarding posting this on bulletin boards to discredit us.

It's starting to sound like there is a problem somwhere with "send and recieve e-mail". E-mail server down somewhere "near" KhanQueso maybe?

Originally posted by Myacen
We have received no emails from you. The last message received from you was your email regarding posting this on bulletin boards to discredit us.
[B]
If you would bother to read the problems I have (Do you even care about customer problems?) I sent the emails BEFORE our exchange. You are correct the last message you received was my message to you detailing my experience with you.

Originally posted by Reptilian Feline
It's starting to sound like there is a problem somwhere with "send and recieve e-mail". E-mail server down somewhere "near" KhanQueso maybe?
My email is fine. Rob has stated he has had some problems with email though. It seems he has those worked out though. He was just looking in the wrong place.

Originally posted by KhanQueso

[B]
If you would bother to read the problems I have (Do you even care about customer problems?) I sent the emails BEFORE our exchange. You are correct the last message you received was my message to you detailing my experience with you.

Hi,

We have not received any previous emails from you regarding our system, except for the emails on page 2 and your ticket.

Originally posted by KhanQueso

Rob has stated he has had some problems with email though.


I did
:confused:

Are you checking for the email address I was using yesterday in my exchange with you or the one attached to the ticket? I had to use a free email account to put in the ticket because my problem was not being able to login with my other email account.

Originally posted by Myacen

I did
:confused:
Please reference your post at the top of the page. Was the cpanel problem an email problem?

Originally posted by KhanQueso
Are you checking for the email address I was using yesterday in my exchange with you or the one attached to the ticket? I had to use a free email account to put in the ticket because my problem was not being able to login with my other email account.

User Name: trees man
User Email: <removed>@yahoo.com
goes on.


That's from the helpdesk, we found it was this user using abusive language via an IP check, he listed his domain as fark.com (fake)

The other email address was: <removed>@patri<>.net

Originally posted by KhanQueso

Please reference your post at the top of the page. Was the cpanel problem an email problem?

I still can't see where I stated I was having email problems


Rob has stated he has had some problems with email though.

Rob you people really are a$$holes. If I wanted spam I would have posted my email here myself. The reason I listed false information in the trouble ticket has been explained several trimes already, BECAUSE I COULD NOT LOGIN TO THE ACCOUNT I CREATED USING MY ACTUAL INFORMATION. That was my problem, do you understand? Will you EVER understrand what the problem was?

You had my actual information and I sent you two emails before I put in the ticket.


Well I thought people should know. Pretty amazing that a company that hosts adult websights finds my language objectionable when their system does not work.

As for the email problem, I thought the cpanel problem was an email problem?

Originally posted by KhanQueso


Well I thought people should know. Pretty amazing that a company that hosts adult websights finds my language objectionable when their system does not work.



We do? Show me one site we host. :)

From http://www.myadulthost.com/:

Myadulthost.com - A Myacen Network Company

Originally posted by KhanQueso
From http://www.myadulthost.com/:

Myadulthost.com - A Myacen Network Company

And? Myadulthost.com is targeted towards adult hosting (hence the name). You signed up for myacen.com webhosting. If you had read the terms of service of myacen, you can see we do not allow adult content under myacen.com.

That pic on the front of MAH looks familiar Robert. :)

(I'm not laying any claim to it. We bought a template and it was in it.)

G

Originally posted by Editor
That pic on the front of MAH looks familiar Robert. :)

(I'm not laying any claim to it. We bought a template and it was in it.)

G

It's from that site that's banned here :)

I said COMPANY and you asked what sites. I then posted a site that your company owns that hosts adult web pages. Then you tried to change the actual parameters of the initial statement. Are you Bill Clinton’s brother?

Nice pic though. ;)

Gary

Im not here to argue or win anyone over. The user had a problem the user decided it was in his best interest to use colourful language the user then decided to discredit us.

Sorry it didn't work out, but hey that sort of language is not tolerated by us and I am not sure you will find a host that will tolerate it.

Good luck finding a host, and have a nice day.

Regards
Robert

Originally posted by Editor
Nice pic though. ;)

Gary

Indeed :D

I never head about this host before. But after reading Myacen's posts if I am in the need of hosting I would sign up with them.

I posted a rather unpleasant experience I had with your company, which I believe is the point of this forum. You then tried to discredit ME by using lies. I have proven you were lying when possible such as in the above situation about adult hosting. You have even posted my personal email in an attempt to get even with me for my honesty.

As an adult host saying you do not like certain language that has sexual connotations is disingenuous at the least. I am still awaiting my new card and I am sure I will find a good host though I appreciate your concern.

Originally posted by KhanQueso
Rob you people really are a$$holes.
Khan, you asked him which email he was checking. he answered you, then you bark at him for answering you. You really have a problem, and I don't blame them for not hosting you. If you own a business and accept customers who call you '***********' then that's your business. Personally, I'd tell you off and deny you service. Clean up your language here and elsewhere and maybe you'll be respected. Thread closed, user banned. Flamers aren't welcome here and I'm not warning people anymore.