whats the deal with payquakes support team? non-existant.

i submitted an application for merchant account 2 weeks ago. at first they would reply regularly on a consistant basis.

I email a rep asking for an approval confirmation, he indicates 6 days ago I have been approved. However, after sending numerous emails to him, another rep and the support team; i haven't received a single email since. Even common questions regarding their service never get answered.

They claim 24/7 support. I'm very disappointed with their speed.

commrcemastr here on the boards is the CEO of payquake. Maybe you can PM him for an answer.

Think twice b4 getting payquake if your international. I finally got a reply saying its $399 setup fee. it does not mention that anywhere. very very disappointed.

:disagree: :disagree: :disagree: Three thumbs down for payquake...

I am considering PayQuake. The terms are fair. The support has been overwhelming compared to 2checkout or PayPal which we have been using! I have been contacted three times to follow-up on the information that was sent to me. I have been too busy to read all the fine print terms. Tonight, a customer support rep left a voicemail and said that he would be more than willing to walk through the terms with me.