http://www.pentameter.org/voodoo.png
http://www.pentameter.org/voodoo2.png
http://www.pentameter.org/voodoo3.png

The response I got from their tech department was that they allow "bursty activity" such as this and that it "looks worse than it is" and to upgrade to a virtual private server, about $80 a month...my site is a vbulletin with about 10 people online at a time.

Not a very good way to try and make sales if you ask me...make the environment unbearable so that people are forced to upgrade.

http://www.pentameter.org/voodoo4.png

Yeah...just normal "bursty" activity. :rolleyes:

I can tell you that if you email pat@venturesonline.com or john@venturesonline.com the issue would be resolved, that is not normal activity they allow so the tech is very wrong in this case.

Man i go nuts when I see a server hit 1.00 :) They are at like 20.00 damn...

Yea that's scary lol. :eek:

hehe. Good old IkonBoard. :emlaugh:

With the amount of idiots they allow to run around on their servers with ikonboard and yabb etc etc a normal load for venturesonline is like 7-9.

Used to be a good place...still haven't heard anything back.

Though, I'm sure this dolt will just have his account turned back on in the morning...and we'll get to go through all this again.

http://www.pentameter.org/list.png

I sent a ticket to VO about this issue, I am waiting for their reply.

I dont see why you should move to a new server when the offender is some one else!!

whoa a dual cpu and still a load like that :eek:

I start to go crazy when the load hit's anything past 1.0 also :D. I'm supprised the machine wasn't froze :D.

Look how many people are using those boards on that server. I wonder how many people run IkonBoard on their servers.

Originally posted by ChickenSteak
I start to go crazy when the load hit's anything past 1.0 also :D. I'm supprised the machine wasn't froze :D.
Ok, now all hosts post here saying that you go crazy when your load hits 0.05. :emlaugh: :rolleyes:

Good idea. :rolleyes:

If they haven't already and you're running PHP apps, tell the host to install an accelerator. Load averages will be slashed dramatically.

ioncube.com is a PHP accelerator right?

Originally posted by Vortech
ioncube.com is a PHP accelerator right?

Yes it is :stickout:

* yawn *
Ask a current user how many times per year they experience a HD crash. It used to be about every 60 days.

I am surprised they are allowing you to run Ikonboard.

Pffftt... our www5 server was up at 275.00 loads yesterday and didn't crash, 20.00 is chump change if its not going at that 24x7 :D, 1.00 is usually around 25% load for our servers granted.

Originally posted by Vortech
Man i go nuts when I see a server hit 1.00 :) They are at like 20.00 damn...

excuse my ignorance i am new to server admining..... but - what is a server load? 1s, 20s - dont mean anything to me

:bawling:

anything above 5 is bad.

the higher the number...the slower your site becomes....

a load of 20 = pure evil...evil i tell u

thank god i never signed up with VO.

If they don't do somehting about the loads...they'll have to change their name to "ventures offline".
:rolleyes:

whew!

Actually they have system-abuse policy ( it was CGI-abuse policy in their old site) - http://venturesonline.com/info/system-abuse.html

VO was the reason I started a thread not long ago about server loads. I was with them for less than 30 days. I complained about server load, and was told they were attempting to get customers to move their CPU intensive scripts to lower the load, and I was asked to give VO a couple of weeks, and told that I'd see improvement.

I had a feeling that the server load would not get any better, and that was at least 2 months ago.

That was the main reason I left VO, along with the fact that I didn't like their C Panel skin, and how they had removed some of the features from C Panel.

I also told myself as a test, that if their uptime could reach at least 60 days while I was there, that I'd stay. At 58 days, it went down.

Other than that, their support was top-notch and never an issue. IOW, I think the Indians there are doing a great dance; but the Chiefs probably need to learn the song. :)

Originally posted by pcsteve
anything above 5 is bad.

the higher the number...the slower your site becomes....

a load of 20 = pure evil...evil i tell u

thank god i never signed up with VO.

If they don't do somehting about the loads...they'll have to change their name to "ventures offline".
:rolleyes:

whew!

In the majority of cases, the server load is irrelevant. You want to look at the CPU usage / idle percentages for a better idea of how heavily loaded the server is.

Ok, let's end to speculation about loads here.

Use a tool like "sar" to check how much cpu/ram is being used at any given time, then judge on that.

Originally posted by chrisb

I also told myself as a test, that if their uptime could reach at least 60 days while I was there, that I'd stay. At 58 days, it went down.
Other than that, their support was top-notch and never an issue. IOW, I think the Indians there are doing a great dance; but the Chiefs probably need to learn the song. :)
Told ya. 60 days seems to be about it. I was there for 16 months, and it went down 9 times. Databases became corrupted each time.
Their support is great, and kept me there for as long as I could stand it, but you know what? There comes a time when you have to realise, you don't keep a piece of junk car just because you have a top notch mechanic do you?
Nice to know the song and dance about server loads, is the same as always: "We are trying to move accounts from that server. Just hang in there" << That aught to be their signature.

That's exactly what I'm hearing too, "We are taking a hardline policy against these kind of websites and moving them off the server".

Guess what? the very site causing all the problems last night, is back online again today...but I have the day off so I'm not going anywhere. :angry:

I have been with VO for 6 months. The first 3 months, everything was great. In the last 3 months, server load was always between 6 and 15 and my sites would be slow as hell and would go down everyday or so.

I sent them several emails and all they said was: "We rebooted Apache, everything is find now." And after a couple minutes, everything start again.

I too was staying there because of the fast support but I couldn't take it no more, so I moved.

What are some other, very popular boards I can post this information on?

http://www.pentameter.org/day2.png

venturesonline ventures online venturesonline.com ventures online.com vo.vom vo

^^^fodder for searches^^

VO admin said that they have suspended Voodoo IKonboard. It seems voodoo is not the only one useing flat text database.

At anygiven time you can see 5-7 ikonboard.cgi's listed in top.

Their tech support is starting to give me attitude this morning too, I responded to the ticket, hoping to hear some kind of response other than "we are working hard to get those sites off the server" (which is BS...because I'm watching the very same site right now sit at the top of the top list). Here's the response I got from their tech support:

http://www.pentameter.org/response.png

Still trying to sell me a bigger package, and avoid the issue at hand.

What are some other places I can post this information?

Pentameter, you aren't a very 'sharing' kinda of guy are you? :D

You know most hosts would be telling those people who insist on using server intensive apps to get a ded, not the other way around.

Well, I've been dealing with this issue for months now...it's starting to get tiresome.

http://www.pentameter.org/load2.png

Another ticket...and another attempt to move me to a dedicated. Though, in all fairness when I get a tech that knows wtf they're talking about I get treated with some respect...so I don't want it to seem that they are all morons...just a few.

http://www.pentameter.org/load3.png

http://www.pentameter.org/load4.png

Hey, looks like root finally got around to taking a look...:rolleyes:

This server can be so much faster if people star using VB or other Mysql based boards.

I hope VO finaly comes to their senses and start banning ikonboard in general.
I heard even mysql version of ikonboard is cpu intensive. !!! :confused:

Do a google search for vBulletin and one for Ikonboard. Look at the number of returned items (for those of you whom are lazy like me: 450,000 and 947,000 respectively). Business dictates that you do not up and alienate that many potential customers.

Before you flame me, I will note that it may require different parameters be used to determine resource usage for the two different software packages. Ikonboard does not appear to be as efficient, so fewer hits to that platform will generate more load.) I'm sure VO is working to resolve the issue.

I really hated to leave VO because I got some of the best tech support there that I had ever had, though not of all techs were good or friendly. VO was also the host that refused to install mod_gzip I believe.

I sense the support people there are doing their best and are frustrated. It seems to me that perhaps the management there has an ego problem, and that they really need to listen to their techs who know more of what's going on and what is needed since they are the ones in the middle of it. I feel sorry for their support team who works their butts off.

Dont you love that? I used to work at a location that had almost the exact same problem (wasn't in computers, i was just 'the computer guy'), but they produced chemicals, and there were sooooo many easy routes for improovement, a lot of them involving the employee's, work habbits, and moral, and they were suggested time and time again, and the management never listened to the important ones, ironically enough the company was still making good money as most of their products were sold to the distributors at a 200-400% markup, but point being, it could have easily been far better productivity, or remained the same with higher employee moral, etc.

When I hosted with VO they did not allow and Flat File boards like YABB, Ikonboard..etc.. did this change??

Hi mbarb :D

No, this has not changed. The account's flatfile configuration was not caught earlier, and that was an error on VO's part, unfortunately. :( Just basic human error.

I addressed this issue on the VO Forums and I will continue to address it there. I'm neither in a position to try this case in the WHT Court of Public Opinion, nor do I have the patience for it. Not trying to be unfriendly by not addressing the other questions in this thread, that's simply my reasons for it. I believe my loyalty must first and foremost lie with our customers, and I do that by being on the VO forums.

chrisb, I was wondering why I didn't see any new tickets from you the last couple months. Now I know why. Since I only work evenings, I don't catch most of the daytime stuff. I'm sorry that you left... :( but I appreciate your kind words in this thread. ;)

:D Bailey

baileysemt123:
It used to be one big happy family over there. I remember chrisb, ATST & Mbarb over there. We must have left around the same time. Not sure if it was related (data center move and re-IPing) or what?

Originally posted by chrisb
VO was the reason I started a thread not long ago about server loads. I was with them for less than 30 days. I complained about server load, and was told they were attempting to get customers to move their CPU intensive scripts to lower the load, and I was asked to give VO a couple of weeks, and told that I'd see improvement.

I had a feeling that the server load would not get any better, and that was at least 2 months ago.

That was the main reason I left VO.

Diddo. Constant high server loads seem to have been my experience with VO as well. I too remember when they said they were going to move clients to other servers. That was a while ago.

Anyhow, I haven't left VO yet, though that particular site is a non priority at the moment. I can remember numerous times the site was down or very slow, though haven't checked recently. Anyhow, my next project unfortunately definitely won't be with VO.