Hi,
I was registered a domain reseller account under Domainregisternow.com Directi panel.. :(
And then charge it 50$ via paypal gateway.
Now my balance is 50$ but I can not register any domain under this reseller panel!!

I tried to register some domains.. but always there was this error : Order Locked Processing.

I asked the reason from ResellerClub online chat
They said Domainregisternow have not any money in his account!!!
But they don't help me!!
Is there any way to get my money back?



thank you

Paypal dispute perhaps..?

See this proofs plz:

On Nov 20, 2009 9:28 AM (GMT) ... Wrote:
Hello,
I can not register any domain in my panel
my reseller Id is ...

It always says order locked processing OR [r5] Error Message: Query Timed Out

I want to register ....com(1yr) under user ...@gmail.com
please check my panel status

thank you

On Nov 20, 2009 9:46 AM (GMT) Keith Wrote:
Hello,

The registration order for ....com is stuck due to insufficient funds in your parent reseller account "support@domainregisternow.com".

Kindly ask your parent reseller to add funds to his account and click on the Retry button after which the order will be processed automatically.

Please feel free to revert to us for any further assistance.

Regards,
Keith.

publicdomainregistry :

On Nov 24, 2009 5:10 PM (GMT) Bahram Wrote:
Hello,
I am one of your sub resellers.
My master reseller is domainregisternow.com, I was registered under it coz of it's low cost ...
I am charged my account via paypal but...
but now I can not register any domain under my account It always says : Order Locked In Processing.

I found that domainregisternow.com has not any money in their account (chat with resellerclub.com)

Can you transfer my fund to my old account:
...@gmail.com
Reseller ID: ...
PIN : ...

Thank you very much

Answer:
On Nov 25, 2009 4:38 AM (GMT) Kate Wrote:
Hello,

I understand your concern with this regard. However we would not be in a position to assist you with the transfer of funds from one account to another as we don't receive the funds you pay to your Service Provider.

You may get in touch with your Parent Service Provider at the below mentioned contact details as they might help you in managing your orders under your current Service Provider:

Company - M.G Infocom Pvt. Ltd
Address1 - C-22/28
Address2 - Sector-57
City -Noida
Zip - 201301
State/Region/Province - Uttar Pradesh
Country - India
Tel No. - +91.1204256016
Support Url - support.dotcomgenie.com
Support E-mail Address - support@dotcomgenie.com

Thank you.

Regards,
Kate.

I had also problems with roxy domains, I bought a domain, it had some issues while setting up nameservers and then I didnt got the refund they claim they do.

taken back, if you do not get anywhere, PayPal will help get your cash back.

I would start a dispute regardless since you want quick action & don't want to wait days/weeks after you have no resolve.

There is no issue protecting yourself, if there willing to resolve paypal can help escalate it quickly.

Okie.... thanx a lot for the information.

Better ask for an explanation from the provider and ask for a refund, keep a record of the communication and if they don not help. Initiate a Paypal dispute/chargeback.