Hello,

I recently moved my web site to a host that uses cPanel. I like most of the cPanel features but the logs are awful. I need access to my error logs and that feature doesn't seem to work. I'm trying to work out some script problems and all I know is that I'm getting 500 errors, I need the details but they're not available to me.

Also, the raw logs are kept for a full month in one file - then a new file is started. So I lose whatever happened between my last download and the start of a new file. Last month's log file got way too big, downloading and opening was quite time consuiming. I need daily logs.

Are all cPanel plans like this?

Thanks for any insight, I'm having an awful time.

Riain

You may want to consider contacting your provider.

Originally posted by TheTech
You may want to consider contacting your provider.

I did - nearly four hours ago. I'm still waiting for an answer, but this will probably happen again and I'll be in the same situation - looking at 500 errors without the details that I need. I'm wondering if I should start looking for a new host and if I do, should I eliminate from consideration all who use cPanel.