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View Full Version : Thank you Netearthone


HostYourIdea
02-20-2010, 02:25 PM
It is always good to hear when someone does good in this business. We mostly only hear the bad reports. I want to pay credit where it is due to Netearthone for great customer service.

We recently had a hangover issue from a previous domain reseller provider who went broke with our domain credentials. Anyway it caused us to lose control of our main domain. Chris responded to my email immediately and resolved it even though it occurred on the weekend. Our customers barely noticed and the domain was back up in no time.

Of course he could not do much about the time it takes to propagate the new name servers, but I wish it could be done faster.

Thanks Chris you saved us - Netearthone rocks.

--Michael

AL-Benjamin
02-20-2010, 02:28 PM
It has to be said, NEO are pretty damn helpful :)

httpEasy
02-20-2010, 02:39 PM
Just can underline the positive impressions on NEO from my own experiences. Thumbs up!

teachforjune-Scott
02-20-2010, 10:32 PM
NEO and Chris have been great to work with over the past 2 years. Cheers to them!

GarethP
02-21-2010, 05:12 AM
I must agree. I have found Chris and netearthone to be extremely professional and responsive.

Fastian
02-21-2010, 03:08 PM
Kudos to NEO.
Keep it up guys :)

netearth
02-21-2010, 03:25 PM
Thanks all, it is appreciated to hear thanks when we are doing things right :)

Chris