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View Full Version : WHMCS problem in the security code


aljawharh
02-08-2010, 02:18 PM
Good evening to all
I have a problem in the security code of the program so that WHMCS not appear photo
Knowing that he was functioning normally and after addressing the host replied that there is no problem I have
I do not know the solution I hope you help me in Malk

This link demonstrates the problem that I have


http://www.aljawharh.net/domainchecker.php

semoweb
02-08-2010, 02:26 PM
Good evening to all
I have a problem in the security code of the program so that WHMCS not appear photo
Knowing that he was functioning normally and after addressing the host replied that there is no problem I have
I do not know the solution I hope you help me in Malk

This link demonstrates the problem that I have


http://www.aljawharh.net/domainchecker.php

Are all the images uploaded?

Have you tried reinstalling WHMCS?

aljawharh
02-08-2010, 02:29 PM
I have not tried re-installing it
How do I find path of the pictures
Because the script is doing a lot of files

semoweb
02-08-2010, 02:32 PM
I have not tried re-installing it
How do I find path of the pictures
Because the script is doing a lot of files

I Understand your photo's would be in images under the path that you have whmcs... I would simply reinstall WHMCS.

KMyers
02-08-2010, 02:39 PM
Greetings,
Re-uploading WHMCS will not fix this, the problem is your server seems to be missing "GD". This can be fixed by running this command as root (via SSH)

/scripts/installgd

Vinayak_Sharma
02-08-2010, 02:45 PM
As Keith mentioned it is a GD related problem as you can see security code is not generated in your ticket submission area too.

So contact your provider and ask them to fix the GD issue.

aljawharh
02-08-2010, 03:02 PM
Please write me a text message that will be sent to the server because I do not know what to tell him in detail until the idea was clear that in the past said that the problem of my
Because I'm not good at English language well
And you thanked
Your brother: Bader

KMyers
02-08-2010, 03:08 PM
Please write me a text message that will be sent to the server because I do not know what to tell him in detail until the idea was clear that in the past said that the problem of my
Because I'm not good at English language well
And you thanked
Your brother: Bader

Greetings,
I would send them the following message.

Hello,
Your servers seem to be missing the GD Libraries, this can be fixed by running the following command as root.

/scripts/installgd

This is required by the captcha images on my WHMCS Page.

aljawharh
02-09-2010, 02:53 AM
I've Bmraselthm The response was


Hi,

We do understand your concern. I would like to inform you that GD is already enabled on the server. Please check http://aljawharh.net/phpinfo.php for your confirmation. Let us know the exact issue you are facing so that we can assist you further.

Vinayak_Sharma
02-09-2010, 05:06 AM
Reply with:

I am not sure why, but captcha is not working in WHMCS, you can check the same at http://www.aljawharh.net/domainchecker.php there you can see that it says "Verify Image" but image is not being compiled.

aljawharh
02-09-2010, 12:20 PM
Ok what is the solution

Vinayak_Sharma
02-09-2010, 12:35 PM
Have you asked for support from WHMCS company?

aljawharh
02-09-2010, 12:40 PM
Have you asked for support from WHMCS company?

I did not ask support them
Do you support free?

Vinayak_Sharma
02-09-2010, 12:54 PM
Sorry I am not the owner/developer of WHMCS for support from them you should visit http://www.whmcs.com/support.php I think you get free support from them.

YDGH-Corey
02-09-2010, 12:56 PM
I did not ask support them
Do you support free?


WHMCS gives support for free for their software.

aljawharh
02-09-2010, 01:02 PM
WHMCS gives support for free for their software.

Ok my dear I'm not good at English language well
Do you write me a text message that I will Bmraselthm by
You thanks and appreciation
Brother Bader