3listen
11-28-2002, 07:47 AM
can anybody tell me if they are safe and realiable?
http://www.dathorn.com
http://www.dathorn.com
![]() | View Full Version : dathorn.com, are they realiable? 3listen 11-28-2002, 07:47 AM can anybody tell me if they are safe and realiable? http://www.dathorn.com ThePrimeHost 11-28-2002, 10:37 PM Those are some extremely low prices (cough Ear Host) ;) . Seriously, I would search around a bit to get a little further info before I jumped into anything. bbh 11-29-2002, 04:27 AM I work with Dathorn.com from 1 week, and I am simple ENRAPTURED!!! While they are SIMPLY PERFECT!!! To tell the truth I work about some companies, but never received such fast and competent support. ThePrimeHost 11-29-2002, 08:19 AM Anyone with some posts under their belt, wish to reply? (preferably in proper english). bbh 11-29-2002, 09:05 AM Excuse me for my bad english, but it is better the answer in bad English, than any answer! And as to dothorn.com - they SUPERB!!! ThePrimeHost 11-29-2002, 09:18 AM To quote Dr. Evil ".......riiiight" ;) bloom 11-29-2002, 08:11 PM Hi, I've been searching for a new host for two weeks now (you can see my requests in the requests forum) and finally signed up with dathorn.com as a reseller on Tuesday. It's only been three days but so far so good. I needed a couple extra PHP extensions and they installed them for me (in record time) and had me set up very quickly. I'll post more about my experiences with them after I've been using their services for a few months, but all I can say is so far, so good. Nice speed, I don't know about reliability or uptime yet, and server loads look very low (0.4 right now) bloom vdragon 11-29-2002, 09:28 PM i'm currently using it, just ordered it for about 3 days, still trying to figure out thing. Support are very good, and I got my accoun setup within 10 minutes Koutaru 11-29-2002, 11:54 PM I've just signed up for their basic reseller plan. They've had a quick support and patiently answered all of my questions and my account was setup within 6 minutes. plus the price and service can't be matched (from what I've searched for). I highly recommend them :) Lippy 11-30-2002, 12:44 AM I'm questioning using them as most of the people posting have a low post count, also none of them have been with them for what seems like 1 week. I'd preffer to see people say "Been with them for 7 months now, and so far they have been (insert comment here)" a few days itsn't saying much a week not much more, anything over 3 months is getting closer to being a help, but truly no one can say thier support is great until a crisis happens, and it will one day. Just hopefully it will be managed right. rusko 11-30-2002, 01:00 AM in all fairness, i can testify to the fact that at least 2 of the people that posted here are actual hosting clients. i have personally discussed their requirements with them and offered them hosting - as you can see they went with dathorn, so no doubts as to them being real people. i wish them all good luck with their reseller accounts - please post your experiences on wht in a couple months. cheers, paul bloom 11-30-2002, 01:43 AM I'm very... vocal... about how I've been treated by web hosts. After the Aletia Hosting debacle (search for 'aletia') I've been... well, burned... and am fairly critical of a web host. However, there are other hosts I've had to leave for one reason or another (cost, not moving forward with newer technologies in which I was interested, etc.) that I could still recommend to other people with a straight face. One of these days I'll get around to posting my experiences with the past ten web hosting companies I've used. So far Dathorn.com hasn't set off any warning buzzers. I have a built-in test for a web host, because I need some PHP extensions that aren't usually installed by default - so dathorn's quick set-up of my special request (and they didn't even complain about it) and thus-far swift tech support is encouraging. I always *hope* my host is a not-too-sucky one, but eventually the outages come, or lack of tech support, or complete unresponsiveness (like Aletia) and then I'm back here, pouring over offers and checking out what's new in the world of hosting companies. I did speak to Paul Rusko about hosting with him, and he was polite, answered all of my questions, and probably would have been a fine host, but my clients (who at this time are people that I've known and worked with for years and with whom I discuss any changes to their web hosting service) were wary of going with a host that couldn't promise 24/7 support and didn't even have a web site listing their account information, so I did some more research and chose Dathorn after seriously considering 74 different reseller hosting companies. I'll post my experiences with them next month, and then a few months after that, etc. bloom vdragon 11-30-2002, 03:12 AM we only shared what we know or experienced, but of course a few days isn't gonna do much help. Hopefully they could keep up the way they are. I'll be happy to post again in serveral months about dathorn. vdragon boywonder 11-30-2002, 03:23 AM I looked into them and they seemed like a good deal. One prob. I wanted to sign up with them and they said, "They have No Room". They told me no more accounts till after Christmas, that makes me wonder now. I have never heard that reason in my life, you either want to make money or not. The answer I got was need more servers and gave the staff a little break do to all the accounts set up in the last couple of weeks. I needed a Site ASAP, with adult content allowed. Oh Well! AM UNIVERSA 11-30-2002, 11:19 PM I think that is great, a web hosting company who has reached it's climax in customers and space and not being greedy to bring on more customers that will clutter up their servers and customer support. That to me is a company who wants to be in business for a long time.... Just my 2 cents.... boywonder 11-30-2002, 11:30 PM Good point.... rusko 12-01-2002, 01:42 AM bloom, i did not ask for your or your customer's opinion of our website or lack thereof - our communications were private and should have remained so. posting the details of private conversations is very unprofessional - i have refrained from doing so by talking in general terms and was expecting the same from the other parties involved. unfortunately, tact and subtlety are often lost on certain individuals. in no way have i commented on why someone has chosen dathorn over us, nor have i expressed any regret that they did - we have higher prices and attract a different class of customers and are therefore not looking to compete with dathorn. i merely stated that the people that have posted their opinions on dathorn are indeed real customers, despite the fact that they have low post counts. my post was in no way negative in tone or connotation and was in fact made to lend *more* credibility to the reviews posted. we have a strict policy not to comment negatively on other companies' offerings - please accept my apologies if the intent of my previous post was not clear. regards, paul bloom 12-01-2002, 01:51 PM Hi Paul Rusko, I did not disclose any information regarding our private correspondence that is not available on these boards already - the web site in your .sig file has no content. Anyone can check to see that. It wasn't meant to "slam" you in any way, and I'm sorry that you saw it that way. I do, however, feel that since I've gained so much from reading people's posts about their experiences with web hosts (even potential hosts) and how they've been treated, it is my intent to respond in kind. And after all, I did say that you were polite and answered all of my questions - we just didn't feel comfortable with a company that did business in secrecy. Now you complain that I'm revealing things that we talked about (which I didn't, except for your politeness, which was my estimation, and not anything that you yourself revealed) in a public forum? What in the world are you trying to hide? What was the point of your posting to this thread to begin with? bloom rusko 12-01-2002, 02:14 PM bloom, we do not do business in secrecy. i have answered all questions you and others had about our business in a thruthful and forthcoming manner. insinuations that we do business 'secretely' or have something to hide are not welcome, which is why i posted my reply. also, please note that my signature lists an email address and not a website. the purpose of my posting in this thread initially was to say that you, as well as several other people, are indeed real customers, even though you have low post counts, and therefore your reviews are indeed valid and independent and should be perceived as such. i am quite surprised that a simple post that was meant to help the discussion has caused the thread to go off topic. if you or anyone have anything to add, please feel free to start a different thread or contact me privately as i refuse to hijack this thread further. cheers, paul emergency 12-03-2002, 12:57 AM no warning bells for them. i must had one of the last pre-christmas account setup. excellent cusomter service. especially since i am new to cpanel/whm...from a plesk background. andrew spent a good 1/2 hr one night helping me to get it right....that was 5 mins arfter send my help email to him. extrabyte 12-03-2002, 01:43 AM a friend of mine is using dathorn.com, he's very happy with it! I suggest you talk to them first before signing up! Aussie Bob 12-03-2002, 02:03 AM Originally posted by boywonder I looked into them and they seemed like a good deal. One prob. I wanted to sign up with them and they said, "They have No Room". They told me no more accounts till after Christmas, that makes me wonder now. I have never heard that reason in my life, you either want to make money or not. The answer I got was need more servers and gave the staff a little break do to all the accounts set up in the last couple of weeks. I needed a Site ASAP, with adult content allowed. They're quite within their rights to stop new accounts. We've done this several times and it's a good break. It helps you focus on your existing client base and make sure everything is smooth, then you move on to the next mountain. :) boywonder 12-03-2002, 03:37 AM It makes great since, just bad luck on the timming. Need something, had to settle for 2nds. Shazan 12-04-2002, 07:22 AM Are their plans Linux or FreeBSD based? bloom 12-05-2002, 01:17 AM Shazan, All Linux, as far as I know. bloom boywonder 12-05-2002, 03:25 AM I wonder how much there losing. They lost me, and from what I read 3 others, so 4, and lets say another a couple more easy. SO: Thats 6x$19.95=$119.70 thats $1,436.40 year lost. or there offer no service till after holidays. So 5 clients a week lost. Thats 5x5=25x$19.95=$498.75x12mo=$5,985.00 lost a year. Nice vaction money. boywonder 12-05-2002, 03:26 AM Just being Devils Advicate...on that one... Shazan 12-05-2002, 03:43 AM I asked them a few of sales questions and I haven't been satisfied by their reply because they: 1) replied after many hours (more than 6); 2) weren't particularly kind; 3) don't accept yearly payments; 4) don't accept wire transfers; 5) don't draw invoices (very bad for italian laws). I have other accounts with other companies and they're much more exaustive and kind in their reply. webmonkey 01-23-2003, 06:21 PM I would like to personally thank those in this forum who pointed users in the direction of dathorn.com. I just signed on with them, and although I am not in the position of commenting on their reliability (yet), I can say this... In all the years I have been hosting with various services (more than 7 years now, and in Net terms, that's a long time) I have **NEVER** had such responsive tech support! Now, I've NEVER had a host that didn't encounter problems from time to time, and I expect this service to be no differrent, but if my past few days is any indication of this providers public relations..... they've got a customer for life!! Thanks guys! yuyito 01-23-2003, 07:05 PM How come you "signed up today" and you are already happy with the service they gave you the "past few days" ?? :eek: fromage 01-23-2003, 08:27 PM Originally posted by yuyito How come you "signed up today" and you are already happy with the service they gave you the "past few days" ?? :eek: Can you say oxymoron? :D Shazan 01-24-2003, 03:25 AM It's strange... A lot of enthusiastic posts written by "10 posts-max-guys"... Webmonkey has a 7 years experience in hosting and just 8 posts, just to say good things about Dathorn... Uhmmm... He just signed up and in few days he says it's the best company... Webmonkey, if you really have a 7 years experience, you should know that you have to wait many months in order to judge a company... and, how is it possible that in such this long period of time, you continue ordering reseller accounts instead of dedicated servers? musafir 01-24-2003, 05:32 AM what Webmonkey is trying to said, base on his 7 years experienced, he never experiencing such a good tech support. Did he mention that the whole 7 years he is doing hosting business with his Resellers account? HE have 8 post, so what the point? i have 3 reselelrs account with each diff. company. I have more than 70 clients for the last 1 year and i just know about WHT last month. If i know WHT ealier, i should have made a better selection on the Resellers account by conducting a research in WHT. Base on my experienced, Dathorn do have a good support. I admit the others such as httpme and the few mention company also have the same good support. Only that the rate is expensive for me to have it due to current exchange different. Shazan, why not u try first and experienced it yourself. I have try and i know what is happening. U also can always visit Dahtorn forum. It always open to visitors. U can see satisfied customers overthere. btw, i can yuyuki also had becoming dathorn client. Good luck on your journey. Shazan 01-24-2003, 05:47 AM Originally posted by musafir Shazan, why not u try first and experienced it yourself. As I've already said, I wasn't satisfied by their pre-sale questions reply (they took more than 6 hours...), so I decided to go elsewhere, and now I am very happy with the host I've chosen. I am not interested on trying Dathorn. musafir 01-24-2003, 05:50 AM ok, i get waht u mean. Btw, Shazan, r u from Asian? Because if u do, dont sent email to them during the afternoon since i belived Andrew is sleeping that time. lol.. Even a machine need a break. Sorry for the trouble. I can give u free acount under my resellers account if u interested. Give me your domain name and i will host ur domain name there for free. 50Mb Space 'Nice posting message with u guys' Shazan 01-24-2003, 06:00 AM Thank you Musafir, you're very kind :) . I am from Italy and I've one account with Matrixreseller, Donhost and Freestylehosting. They reply in 5-10 mins at every time. Obviously, Andrew needs to sleep but I prefer to spend a little bit more in order to have a 24/7 support or an Europe based host. Thank you, anyway, for your offer but I have a lot of space and bandwidth with my current hosts, so I don't need it. musafir 01-24-2003, 06:03 AM u are most welcome my friend! bbh 01-24-2003, 07:56 AM I seem one client from "older" Dathorn (3 month), therefore I shall tell All - to given moment Dathorn one of the best sites offering hosting for resellers!!! At me 5 more resellers account in other very known companies but if I could would throw all here! Dathorn-Andrew 01-24-2003, 09:15 AM Just any FYI, all sales questions go through me. Since current regulations don't allow me to clone myself a response might take a little while depending on your locale. You must also keep in mind that current customers almost in all cases come before future customers in priority. jmb1881 01-24-2003, 01:37 PM telling you all , just try out the services and see yourself what we are talking about. And oh yeah, low post count dont mean anything.. ive been in web design/hosting since 1994 and know what? i just joined this board a few months ago.. doesnt mean jack crap bloom 01-26-2003, 05:58 AM Well, I found Dathorn through these boards and have been a customer of theirs for about two months now. So far I've had a very positive experience. There've been a few minor problems, as there have been with every host I've ever used, but they've been handled well and quickly, and I have to say that in the event anything had gone wrong Dathorn was quick to admit it and let their customers know what the problem was and what they were doing about it. I appreciate that. I guess my "rating" of Dathorn is: "So far, so good." It's hard to tell about a host in the first six months. I'll keep coming back here, though. bloom P.S. The reason that so many people on here tend to have such low post counts is probably due to the fact that a lot of people only come here to read and post a request when they NEED a web host - usually only every few months to every few years - so if someone hasn't posted for the past nine months - well, everything has probably been okay with them during that time. musafir 01-27-2003, 01:28 PM Great news. Dathorn already have it own forum.:cartman: Xybel 01-27-2003, 08:45 PM Not too change the subject, but I did want to comment on Blooms last posting since the topic always seems to pop-up in almost every string at one point or another. I have to agree with both Bloom and jmb1881, I've been creating websites for almost 10 years now and I've been a member of this board for almost a year now. I read the forums when I need something, or think it's time to find another host. I'm a little perplexed as to why my opinion has less weight then some one who has 72 or 1500 posts. Obviously if I say a hosting company is great, and every one who responds to my posts says, "No -they stink", then they probably stink. It doesn't take a detective to figure that one out. Anyway - that's all I'm gonna say about that. It's only my opinion. gooroo 01-31-2003, 08:50 AM so how are they? goosehost 02-01-2003, 03:33 AM GO FOR IT.......... bloom 02-01-2003, 05:46 PM Dathorn has been great so far - good server response, EXCELLENT honest and fast support, and Andrew, the owner, is just one heck of a guy. You can check out the forums: http://forums.dathorn.com and see for yourself. I've yet to meet a dissatisfied Dathorn customer. bloom johnnycs 02-01-2003, 10:56 PM if you want to oversell - it will cost you more :confused: and few other things, you may want to read there forums :D ducie 02-13-2003, 01:17 PM What will happen to this company after 1 year when so many users are in this hosts with their overselling plan? Service will be still as good? still as reliable? RossMAN 02-13-2003, 02:35 PM Originally posted by ducie What will happen to this company after 1 year when so many users are in this hosts with their overselling plan? Service will be still as good? still as reliable? They oversell? Dathorn-Andrew 02-13-2003, 04:18 PM You might want to check out the following thread as I just replied there which should answer your question. http://www.webhostingtalk.com/showthread.php?s=&threadid=105452&perpage=15&pagenumber=5 rusko 02-16-2003, 06:47 AM when someone talks about overselling, its not just transfer or hdd space overselling they are talking about. you are overselling, among other things, server resources and human resources. yes, you can charge low rates and work your butt off supporting clients on a low margin. what happens when you need to hire someone to help admin the servers or deal with administrative issues? 50% margin on a low cost product is just plain not sustainable in the long run. just an imho, of course. paul Dathorn-Andrew 02-16-2003, 12:48 PM Point taken. But the fact is we're here to stay so get used to it ;) However, I believe that you are seriously underestimating the amount of money that is both in and behind this. Only time will prove my point. coight 02-16-2003, 01:10 PM Andrew, you may have good cashflow to start with however if your prices are so cheap, how are you supposed to turn a profit without overloading servers? Dathorn-Andrew 02-16-2003, 01:18 PM To start? I've been doing this for 4 years now. It's hardly just begun ;) DIS is fully profitable and pays for itself with absolutely NO debt to anyone (credit cards, loans, etc = NONE). I do indeed like my share of the deal as well. coight 02-16-2003, 01:32 PM Just asking ;) XE|Sebastian 02-16-2003, 04:10 PM Originally posted by Myacen Andrew, you may have good cashflow to start with however if your prices are so cheap, how are you supposed to turn a profit without overloading servers? Maybe by having a good business plan? :) ;) machine 02-16-2003, 06:30 PM look at it this way they are on (most likely) 300Gb bandwidth servers. They charge $40.50 for 90Gb bandwidth (space is irrelevant) 300/90=3.33 3.33*$40.50=$134.86 now they are paying (minimum) $100 for that server so do you think?: a) they are running on less than $50 profit per server or b) they are overselling If b they (like so many others) will run into trouble later. If a then I commend them on their courage :stickout: Dathorn-Andrew 02-16-2003, 06:38 PM Originally posted by machine look at it this way they are on (most likely) 300Gb bandwidth servers. They charge $40.50 for 90Gb bandwidth (space is irrelevant) 300/90=3.33 3.33*$40.50=$134.86 now they are paying (minimum) $100 for that server so do you think?: a) they are running on less than $50 profit per server or b) they are overselling If b they (like so many others) will run into trouble later. If a then I commend them on their courage :stickout: Wow you couldn't be any further from the truth. Seriously, can we put this to rest now? I've made my points very clear to you all yet it continues... htc 02-16-2003, 08:56 PM Yes Andrew, you've made your point - professionally, too. And only time will tell. These blokes will continue to "speculate" and you'll be tempted to "defend" yourself, but it won't help. Unless you supply them with a business plan, invoices and actual customer loads (which we can't really have for the future, can we?) they will continue to believe you're "overselling". You look like a good deal to me. Continue to maintain your professionalism and support record and I'll probably be coming you way soon. I don't require much in the way of either space or bandwidth, but I do require unlimited domains (as homepages only) and professional support. Keep it up and best wishes. cheers, htc Dathorn-Andrew 02-16-2003, 10:25 PM Ahh, htc, my savior! :D bloom 02-16-2003, 11:07 PM I don't know where you're getting your numbers machine, but they look to be way off from what I've seen on pricing on dedicated boxes. Personallly, I like to know that my host is profitable, but ultimately I don't care if they oversell or not, as long as the server load is low and my sites loads fast. And with Dathorn it is, and it does. Hey, see for yourself: http://www.jough.com http://www.plagiarist.com bloom |