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View Full Version : Host Departmnet - Lies or Truth??


UmBillyCord
11-27-2002, 07:18 PM
I just noticed an ad for hostdepartment.com (Host Department) here on WHT. Their Ad title is "H E R E A R E T H E D E T A I L S ".

I went to their site to check out some of their deatils but am wondering if these are real details or false. I am asking anyone who host with them or knows any information about them.

1) They have a Copyright of 1997, but the name was bought in 2001. No big deal, seen this before.

2) The advertise on every page of their site "Serving Over 105,000 clients worldwide." Last I remember, Dialtone resolves less then that many domains on their entire network for all clients. This was at the time of the Interland buyout. This is where HostDepartment colos/Leases servers.

3) For a site hosting 105,000 clients, they have stolen content that they switched out with cEYEhost. Word for word, exept where they replaced their stuff with cEYEhost:

http://www.hostdepartment.com/companyinfo.htm

http://web.archive.org/web/20010405010106/www.*****.com/?zone=corporate/home

(May need to put "www.c-i-host.com" - without '-' where stars are in URL. Either that or go to www.archive.org and look at cEYEhost May 24th website and go to Corporate Overview page.).

NOTE: That this old cEYEhost site advertises 105,000 clients world-wide. I have heard of cEYEhost

4) They advertise they are a Tier 1. "Through a series of strategic business moves, Host Department became the Tier 1 host the company is known as today.". To me a tier one is someone who owns everything up to the network backbones. This means servers, routers, datacenter, etc... Not a host who colos/leases servers.

5) They advertise to potential customers they have 24/7/365 toll free support. "Host Department toll free phone center, manned 24 hours a day, 365 days a year, provides customers with unlimited access to technical experts over the phone.". I couldn't find a phone number to try. Any know if this is true? Maybe Dialtone provides the support?


They started advertising here, so I thought I would ask. Does any know if this is true? Not looking for the reply "Ask them". Their web site says it all.

Thanks.

ForumsAddict
11-27-2002, 07:22 PM
UmBillyCord u are very good at investigations... :D

Akash
11-27-2002, 07:24 PM
funny thing is i click on this thread and the ad popped up..

I couldn't find a phone number to try.
866-887-host is on their website...

good dig though....

ForumsAddict
11-27-2002, 07:28 PM
good dig though....

excellent work.. ;)

UmBillyCord
11-27-2002, 07:30 PM
Originally posted by akash
funny thing is i click on this thread and the ad popped up..


866-887-host is on their website...

good dig though....

Ha Ha my friend. That is what you are lead to believe:

http://www.hostdepartment.com/contacts.htm

Tells me 9 - 5 at that number. Hmmmm?

Incognito
11-27-2002, 07:35 PM
Isn't this the company that was at ***** and according to C I failed to pay, according to Host Department, C I all of a sudden billed thousands. Ultimately, C I, according to C I saved the customers by taking them over, according to Host Department, hijacked the customers?

Wonder if still under the same ownership or new?

vipe
11-27-2002, 07:36 PM
Host Department used to use CeyeHOST didn't they? Search the forum for the whole fiasco that happened awhile back. Are you trying to drudge it up again?

Aussie Bob
11-27-2002, 07:40 PM
Originally posted by Incognito
Isn't this the company that was at ***** and according to C I failed to pay, according to Host Department, C I all of a sudden billed thousands. Ultimately, C I, according to C I saved the customers by taking them over, according to Host Department, hijacked the customers?

Wonder if still under the same ownership or new?
I remember reading something along those lines a couple of months ago. :eek3:

UmBillyCord
11-27-2002, 07:40 PM
Originally posted by Incognito
Isn't this the company that was at ***** and according to C I failed to pay, according to Host Department, C I all of a sudden billed thousands. Ultimately, C I, according to C I saved the customers by taking them over, according to Host Department, hijacked the customers?

Wonder if still under the same ownership or new?

Not sure. This is why I asked. I looked around before posting, but didn't find anything.

UmBillyCord
11-27-2002, 07:42 PM
Originally posted by vipe
Host Department used to use CeyeHOST didn't they? Search the forum for the whole fiasco that happened awhile back. Are you trying to drudge it up again?

Oh, I see. So that makes it ok to advertise here and then post false information? I see. Thanks.

I will actually look for those threads you talk about. I for one never recall reading them. I will look though. If this indeed the case, then this thread should be "Why advertise here and not correct your web site first".

Incognito
11-27-2002, 07:44 PM
If he still owns the company, it would seem he needs to do some heavy explaining. If someone bought it, they should have distanced and dumped the name. At any rate.....

105,000 clients....let's see....even C I only claims 175,000...so that would mean that they had more than half of C I ' s total clients....

Incognito
11-27-2002, 07:46 PM
http://webhostingtalk.com/showthread.php?s=&threadid=78359

Also, confirmed...still owned by Jimmy Rianto as he was the one who summoned headsurfer through the forum here because his advertising had not started yet.

Oh...and when you look up their address on whois you get 1455 Talevast R1455 Tallevast Road, Saratoga, FL

But, amazingly, when I searched that address on Yahoo Maps, I got That street could not be found, but here is the city. I guess that shouldn't surprise me since Rianto is really located in New Zealand.

Aussie Bob
11-27-2002, 07:56 PM
Originally posted by UmBillyCord
I just noticed an ad for hostdepartment.com (Host Department) here on WHT. Their Ad title is "H E R E A R E T H E D E T A I L S ".
Shouldn't that Be - "HERE ARE THE DETAILS" ??
2) The advertise on every page of their site "Serving Over 105,000 clients worldwide." Last I remember, Dialtone resolves less then that many domains on their entire network for all clients. This was at the time of the Interland buyout. This is where HostDepartment colos/Leases servers.
God forbid that they spin the numbers a tad. :buck: :rolleyes:
3) For a site hosting 105,000 clients, they have stolen content that they switched out with cEYEhost. Word for word, exept where they replaced their stuff with cEYEhost:

http://www.hostdepartment.com/companyinfo.htm

http://web.archive.org/web/20010405010106/www.*****.com/?zone=corporate/home

(May need to put "www.c-i-host.com" - without '-' where stars are in URL. Either that or go to www.archive.org and look at cEYEhost May 24th website and go to Corporate Overview page.).
Umbilly + Archive.org = lethal combination. :D
4) They advertise they are a Tier 1. "Through a series of strategic business moves, Host Department became the Tier 1 host the company is known as today.". To me a tier one is someone who owns everything up to the network backbones. This means servers, routers, datacenter, etc... Not a host who colos/leases servers.
I don't think anyone really has a pure definition of the word "Tier 1". I've seen this discussed many times before. It's all a matter of opinion, IMO. ;)
5) They advertise to potential customers they have 24/7/365 toll free support. "Host Department toll free phone center, manned 24 hours a day, 365 days a year, provides customers with unlimited access to technical experts over the phone.". I couldn't find a phone number to try. Any know if this is true? Maybe Dialtone provides the support?
http://www.hostdepartment.com/contacts.htm. Although there's nothing about phone support there. They actaully ask for you to submit a ticket of use the live chat. :eek:

UmBillyCord
11-27-2002, 07:57 PM
For me WHT exist to provide a guiding light to buyers and help them make an informed buying decision. If this company is advertising here, and they are false advertising or posting lies in their site, then people need to know.

You will know however, that my post was one of question. Not finger pointing. If these are indeed true, then I will be the first to have this post removed or apologize.

UmBillyCord
11-27-2002, 08:00 PM
I don't think anyone really has a pure definition of the word "Tier 1". I've seen this discussed many times before. It's all a matter of opinion, IMO.

No, tier 1 is never a host who leases/colos. How can they be? Do you know hwat teir 1 means? It means the top. If you colo/lease servers, then there is a company above you helping you host.

http://www.hostdepartment.com/contacts.htm. Although there's nothing about phone support there. They actaully ask for you to submit a ticket of use the live chat.

Well, they advertise "toll Free". That does not mean a 24/7 ticket system or a chat system. it means I pick up the phone 24/7/365 and call. :stickout:

Incognito
11-27-2002, 08:02 PM
Ratings (http://www.webhostingratings.com/plans/Unix_Host_Department.html)

I try to not ever criticize a competitor, but we have to make exceptions where it appears outright lies, if not fraud, are being perpetrated. Is it fair to bring up their past? Yes, because by the very nature of their current claims, they have brought it up. If they wanted to start fresh without the past, then they should have done so.

Upon further research, they seem to have built their business on free sites....for free, you can get a lot of customers.....maybe they had a very large number....Please, Host Department...just come with the truth, the whole truth, and nothing but the truth....

Aussie Bob
11-27-2002, 08:07 PM
Originally posted by UmBillyCord
No, tier 1 is never a host who leases/colos. How can they be? Do you know hwat teir 1 means? It means the top. If you colo/lease servers, then there is a company above you helping you host.
I guess their reasoning is, their provider is Tier 1 [Dialtone], so that makes their services "Tier 1". ??
Well, they advertise "toll Free". That does not mean a 24/7 ticket system or a chat system. it means I pick up the phone 24/7/365 and call. :stickout:
Especially when they have the pics on their site of folks on the phones - http://www.hostdepartment.com/images/pic8.jpg and http://www.hostdepartment.com/images/pic0.jpg :rolleyes:

vipe
11-27-2002, 08:11 PM
Originally posted by UmBillyCord


Oh, I see. So that makes it ok to advertise here and then post false information? I see. Thanks.

I will actually look for those threads you talk about. I for one never recall reading them. I will look though. If this indeed the case, then this thread should be "Why advertise here and not correct your web site first".

Actually, that's exactly what I asked myself when I saw this thread ( http://webhostingtalk.com/showthread.php?s=&threadid=92084 ) and from what my opinions were based on the last ci/hostdept drama affair. Funny how he was told his adverts would be started 12.03 and here's the ads already. Pressured or just the fact money talks? Your point is valid however, it seems like the mantra of WHT allowing only the more proven companies advertise is gone.

Incognito
11-27-2002, 08:22 PM
I'm sure Mr. Rianto will be getting up soon and will come here and put all of our minds at ease, forcing us to retract our statements and concerns as he offers solid evidence to the contrary.

UmBillyCord
11-27-2002, 08:53 PM
Originally posted by Incognito
I'm sure Mr. Rianto will be getting up soon and will come here and put all of our minds at ease, forcing us to retract our statements and concerns as he offers solid evidence to the contrary.

Where the hell have I been? I feel like I know what is going on here, but I really missed the threads on these guys. :D

Guess I need to stop spending so much time posting in Aussie Bob's threads about how many sites a server should handle, and reading other threads. :)

Aussie Bob
11-27-2002, 08:56 PM
Originally posted by UmBillyCord
Guess I need to stop spending so much time posting in Aussie Bob's threads about how many sites a server should handle, and reading other threads. :)
Yeah :D get a life Billy. :stickout:

Chicken
11-27-2002, 08:58 PM
Hostdept. was a ***** reseller, something I don't think either company denys, but what happened next is a bit questionable. Two different stories, I'm not going to judge one way or another. Anywhooo, since they were a ***** reseller, it seems the site was copied at the time. Although many resellers do copy parts of their providers' sites, one should stop short of copying the company info, in theory.

spindeep
11-27-2002, 09:17 PM
has anyone clicked on jrianto's www in his profile? funny how it goes to another site rather than to his hostdepartment website... hmm..?

Andrew
11-27-2002, 09:27 PM
Whoa! UBC, you gotta click the link in his profile...

...I smell a major UBC investigation on the horizon :D

UmBillyCord
11-27-2002, 09:57 PM
Originally posted by lightnin
Whoa! UBC, you gotta click the link in his profile...

...I smell a major UBC investigation on the horizon :D

Hillarious. On top of 105,000 with HD, they have 52,000 with FP. I already commented on these guys earlier. They own a directory that gets go SE rankings. They then list themselves as #1. They then put some low end host or known duds as the others in the list. :rolleyes:

Rochen
11-27-2002, 11:32 PM
Anyone considered emailing Robert? Perhaps he or Michelle weren't aware of the full story when they said 'ok' to let them advertise here. He might pop in and clear everything up :)

Aussie Bob
11-27-2002, 11:37 PM
Originally posted by UmBillyCord
Hillarious. On top of 105,000 with HD, they have 52,000 with FP. I already commented on these guys earlier. They own a directory that gets go SE rankings. They then list themselves as #1. They then put some low end host or known duds as the others in the list. :rolleyes:
The 105,000 was 5000 paid domains and 100,000 free domains, according to this post (http://webhostingtalk.com/showthread.php?s=&threadid=78109#post642791) -
Let me cut the story to a short one, in short we become quite big, hosting over than 5,000 paid web hosting clients and over than 100,000 of free hosting clients at free.hostdepartment.com in just about seven or eight months time. This was achieved because our site was listed on top of Yahoo, AltaVista, and Lycoos Network, when you search for a term "web hosting", "web hosting services" or "free web hosting". We were once #2 on those sites for about a month and somewhere in the top 5 for several months.

HostInspect
11-27-2002, 11:57 PM
Sounds like someone is playing chess.

All the pieces are there, to make.....checkmate.

jrianto
11-28-2002, 01:41 AM
Hi guys :D
Well let me do some explaining, we do host more than 105,000 clients or websites we don't advertise we host more than 105,000 paid hosting clients. I don't see giving out our client base details is something I "have" to expose here.

Most of our client base comes from the free hosting services which is at http://free.hostdepartment.com

Check out TheFreeSite.Com (Free web space), Bravenet.com (bottom link), freewebspace.net (button ads), which has millions of visitors a month. Additionally we have links for our free hosting services in so many small places which is not worthed mentioning. Go figure where our free client base are coming from, also we have been listed on the top search results of major serach engines for months under the term of "free web hosting" AND once a #2 result for the term "web hosting" in Yahoo!.

How do I get there? that's a million dollar question ;). Don't be surprised when we get page 1 at google's "web hosting", its still a long way but it'll happen in say... six months from now :D, since yahoo is using google results now, I'm through doing reserach on Yahoo placements, we're on to google now!

As you can see that we also do offer dedicated servers solutions, which we outsource directly to Dialtone. We have asked permissions from Dialtone to use their pictures, they said it is ok, so we go ahead with it. So basically that is the exact same support that our dedicated servers clients are getting, or our resellers who uses a dedicated server.

What else? The copyright? I started the hosting business since 97, yes that is correct but not under the name hostdepartment, it was under infinites.net which was registered on 98, before that I am using hypermart services which is using hypermart subdomain to resell see eye host services which starts in 97. So I put 1997-2002.

So it is not a lie. It is a marketing technique which I learn from my experiences surfing the net and using the net. You should all learn something while you are browsing ;)

All right, if you guys have more questions, just drop me an email. I'll get back to you as soon as possible.

My advice is to go focus on your business rather than trying to take down others :D I can take down see eye host easily since I have a legal entities in the US now. But I won't... it is not worth my time at all. Be wise and you'll get the reward from the man upstairs ;) I do belive, what goes around, comes around...

Thanks all for all your interest in us! :D

-Jimmy

Aussie Bob
11-28-2002, 02:15 AM
Jimmy, thanks for your answers. :) Let's go over this point for point -

Question -
1) They have a Copyright of 1997, but the name was bought in 2001. No big deal, seen this before.
Your answer was -
I started the hosting business since 97, yes that is correct but not under the name hostdepartment, it was under infinites.net which was registered on 98, before that I am using hypermart services which is using hypermart subdomain to resell see eye host services which starts in 97. So I put 1997-2002.
Question -
2) The advertise on every page of their site "Serving Over 105,000 clients worldwide." Last I remember, Dialtone resolves less then that many domains on their entire network for all clients. This was at the time of the Interland buyout. This is where HostDepartment colos/Leases servers.
Your answer was -
Well let me do some explaining, we do host more than 105,000 clients or websites we don't advertise we host more than 105,000 paid hosting clients. I don't see giving out our client base details is something I "have" to expose here.

Most of our client base comes from the free hosting services which is at http://free.hostdepartment.com
Question -
3) For a site hosting 105,000 clients, they have stolen content that they switched out with cEYEhost. Word for word, exept where they replaced their stuff with cEYEhost:

http://www.hostdepartment.com/companyinfo.htm

http://web.archive.org/web/20010405...=corporate/home

(May need to put "www.c-i-host.com" - without '-' where stars are in URL. Either that or go to www.archive.org and look at cEYEhost May 24th website and go to Corporate Overview page.).

NOTE: That this old cEYEhost site advertises 105,000 clients world-wide. I have heard of cEYEhost
No answer as yet!!

Question -
4) They advertise they are a Tier 1. "Through a series of strategic business moves, Host Department became the Tier 1 host the company is known as today.". To me a tier one is someone who owns everything up to the network backbones. This means servers, routers, datacenter, etc... Not a host who colos/leases servers.
No answer as yet!!

Question -
5) They advertise to potential customers they have 24/7/365 toll free support. "Host Department toll free phone center, manned 24 hours a day, 365 days a year, provides customers with unlimited access to technical experts over the phone.". I couldn't find a phone number to try. Any know if this is true? Maybe Dialtone provides the support?
No answer as yet!!

Jimmy, be a good chap and fill us in on Questions 3, 4 and 5.

Thank you. :)

HostInspect
11-28-2002, 02:27 AM
Originally posted by jrianto
My advice is to go focus on your business rather than trying to take down others :D

:rolleyes:

Take the advice?

UmBillyCord
11-28-2002, 02:37 AM
Actually, #2 is not answered. 105,000 websites is not even close to 105,000 clients. Huge difference.

My advice is to go focus on your business rather than trying to take down others

Here at WHT, the place you have decided to advertise on, we have a right to question things we see not right. You have numerous things that are far out there.

I do belive, what goes around, comes around...

You bet it does. ;)


Also, your Profile goes to Featureprice. Do you have a hand in that? They have 52,000 clients? Congratulations on the success.:)

allan
11-28-2002, 03:48 AM
Originally posted by UmBillyCord
I just noticed an ad for hostdepartment.com (Host Department) here on WHT. Their Ad title is "H E R E A R E T H E D E T A I L S ".


You know, as soon as I saw that 105,000 number bells went off in my head, because that is Verio/Interland area and these guys are most definitely not on the same level as those two companies (umm..which may or may not be a good thing :D).

I went through and did all the same stuff you did, then I thought, "hmm...I bet about 10 people have already bought this up..." lo and behold, here you are.

Keeg
11-28-2002, 04:09 AM
Originally posted by UmBillyCord
[B]Actually, #2 is not answered. 105,000 websites is not even close to 105,000 clients. Huge difference.



what is the issue with 100000 free websites that make them not clients? im just curious here. my definition of a client is anyone that brings you in revenue and you have contact info for. i would assume that their 100,000 free sites would at least have an email address on file and they wouldnt run those sites without revenue (even if the ad market sucks today) so they meet the criteria that makes me call someone a client.


Steve

chrisb
11-28-2002, 04:42 AM
Hmmm... looks like he picked and chose what he answered. Makes me suspicious.

Thanks for the good detective work umBilly, and posting it. Hopefully, you've saved people some money.

Isn't this the guy that called Robert Marsh out in the ad forums. I thought that was rather rude and inappropriate. Combined with this, well...

BTW, their slogan is "Migrate Now" and I'm against migration of birds and southwesterners. :)

I'm surprised AussieBob didn't know what a Tier1 provider was. :)

Got anymore you care to elaborate on PI BillyCord?

Aussie Bob
11-28-2002, 04:52 AM
Originally posted by chrisb
I'm surprised AussieBob didn't know what a Tier1 provider was. :)
*cough* :eek3: I merely stated that maybe he thought he could use the term "Tier 1" because his supplier was Dialtone. Therefore his clients are using a Tier 1 network etc. There has been much discussion on this in the past. :D

emergency
11-28-2002, 07:57 AM
i don't know about the figues, tier 1 stuff ect.
i used hostdepartment.com for about 6 months prior to the ci email's.
i found jimmy to be most polite and responsive to all my queries. the up-time was far better than a couple of other bigger name hosts since and it was in a price range that i could actually afford at time.

Incognito
11-28-2002, 12:48 PM
Have all the customers involved in the C I fiasco been refunded?

UmBillyCord
11-28-2002, 12:59 PM
Originally posted by Keeg


what is the issue with 100000 free websites that make them not clients? im just curious here. my definition of a client is anyone that brings you in revenue and you have contact info for. i would assume that their 100,000 free sites would at least have an email address on file and they wouldnt run those sites without revenue (even if the ad market sucks today) so they meet the criteria that makes me call someone a client.


Steve

Client - Actual account. One person you can market to. One person you can bill.
Website - Clients can have numerous websites. Can't market *to* individual websites.

Few things I see.
1) Free host have high turn over. How many of those actual are still used? 105,000 signed up websites, doesn't reflect actual numbers. I read that Hotmail, before they did the 30 day of inactive accounts will be deleted system, had something ridiculous (like over 50%) unused accounts. People sign up for free. Then they could care less if they stop using it. When you pay, you close. Therefore actual numbers are easier to locate and validate with a paid host.

2) When you sell, apart from revenue, the # of clients is what matters, not websites. So many host count parked, aliased, redirected domains as websites.

3) I think if I were buying, I would want to know those are 100,000 free sites that you support. Of course as this person pointed out, me knows how to market (some call it bend the truth or to a degree lie). Free host draws different support and different users to those servers. Also, when you advertise 105,000, people assume it is paying customer, so it completely misleads on what your real revenues are. Many people shop for the big boys. Why do you really think the title "Serving Over 105,000 clients worldwide." is on every part of his site?


Keeg, of course you are smarter then me at Free hosting. :) . I also can see your view and understand it. Because when you go free, it is the number of domains or e-mails that matter that your ads can hit.

Chicken
11-28-2002, 02:04 PM
Steve, I personlly don't worry about what constitutes a 'client' however, the fact that the archive and the page referenced in the first post are the same, do draw attentiojn to the number referenced as well:

Innovative support technology
***** is currently hosting over 105,000 customers whose skills range anywhere from novice-level to experts. These range from personal websites to Fortune 500 corporations. The ***** customer service center is staffed 24 hours a day to offer assistance in any area. When the call center cannot resolve a customer's issue, the dedicated Customer Care Team steps in to facilitate the resolution of any problem, whether billing, technical or administration. At no point does a ***** customer feel alone; they know that we are standing by waiting for their call. With 24/7 toll-free technical support, 24/7 online support chat and a dedicated online support center, ***** is constantly rated in the Top 10 of any list for its support and dedication.

Innovative Support Technology
Host Department is currently hosting over 105,000 customers whose skills range anywhere from novice-level to experts. These range from personal websites to Fortune 500 corporations. The Host Department customer service center is staffed 24 hours a day to offer assistance in any area. When the call center cannot resolve a customer's issue, the dedicated Customer Care Team steps in to facilitate the resolution of any problem, whether billing, technical or administration. At no point does a Host Department customer feel alone; they know that we are standing by waiting for their call. With 24/7 toll-free technical support, 24/7 online support chat and a dedicated online support center, Host Department is constantly rated in the Top 10 of any list for its support and dedication.

It seems the site needs to be redone now that he isn't a ***** reseller.

progex
11-28-2002, 02:21 PM
Also, you have probably noticed that PR Google bar on their main page, that states:

In web hosting, there is strength in popularity

That's a clever idea to have free hosting sites link to you in exchange for a higher PR! :)

Jedito
11-28-2002, 04:02 PM
Originally posted by Incognito


1455 Tallevast Road, Saratoga, FL

Oh...and when you look up their address on whois you get 1455 Talevast R

But, amazingly, when I searched that address on Yahoo Maps, I got I guess that shouldn't surprise me since Rianto is really located in New Zealand.

That's a snail mail forward service, I use it too.

Regards

Akash
11-28-2002, 04:08 PM
confirm....i was looking into using the service also (now I just use MailBoxes etc)

emergency
11-28-2002, 04:15 PM
Incognito


i don't know if any of the customers in the ci fiasco got refunded. all i know is that i paid by the month, and as soon as those emails started coming i jumped ship at the end of the billing cycle. i maybe lost a week.

hostdepartment hosted my business domain......not my hobby domains....and as such i could not afford for it to go down.

to this day i really don't the full in and outs of the fiasco.

i went to the new site.....certainly different form the former. i guess i'll just keep reading about it all here and do a wht search.

Chachi
11-28-2002, 05:13 PM
No reply from Host Department yet?

Chicken
11-28-2002, 06:39 PM
Reply about what? Most of the points raised are due to the copying of text from their past provider. Their past provider offered this (hostdept. used them for support, etc. - was talked about in a previous thread), etc. I'm not saying this is right, just that everything seems related to them using the text of their past provider. Now, they don't provide support 24/7, aren't Tier 1, etc. You want a reply confirming the obvious?

Fazel3, I'm not trying to pick on you, though it might seem so. I'm just saying that a reply isn't really needed. That's all. A reply saying that it will be changed wouldn't hurt however.

Chachi
11-28-2002, 06:44 PM
I was referring to AussieBob's post, where Host Department didn't answer all the questions raised (e.g. 24/7 phone support). My mistake if it has been answered, I'll just need to make an appointment with the opticians in that case :(

Aussie Bob
11-28-2002, 09:28 PM
Originally posted by Fazel3
I was referring to AussieBob's post, where Host Department didn't answer all the questions raised (e.g. 24/7 phone support). My mistake if it has been answered, I'll just need to make an appointment with the opticians in that case :(
Chicken's saying that those 3 unanaswered questions won't get answered because they're not true. They're remnants of their CI__Host reseller days and should be updated with more accurate information. :)

UmBillyCord
11-29-2002, 02:44 AM
Fazel3, I'm not trying to pick on you, though it might seem so. I'm just saying that a reply isn't really needed. That's all. A reply saying that it will be changed wouldn't hurt however.

I think a point is being missed in the process. It is the fact this site is now targeted to WHT visitors and users because they now run an ad. It has a bunch of BS that is now false advertising. False advertising is against the law in most places. If a customer comes to WHT, goes to the ad, sees a site that advertises tier 1, 24/7/365 toll free support, stolen web content (cEYEhost I am sure wouldn't agree to its use anymore), and 105,000 clients and they sign up, then they were mislead. Sure they probably should have done more research, but in my opinion, if you advertise here, it is our duty to make sure the crap is cleaned up *or* pointed out to warn others.

chrisb
11-29-2002, 03:55 AM
Originally posted by UmBillyCord


I think a point is being missed in the process. It is the fact this site is now targeted to WHT visitors and users because they now run an ad. It has a bunch of BS that is now false advertising. False advertising is against the law in most places. If a customer comes to WHT, goes to the ad, sees a site that advertises tier 1, 24/7/365 toll free support, stolen web content (cEYEhost I am sure wouldn't agree to its use anymore), and 105,000 clients and they sign up, then they were mislead. Sure they probably should have done more research, but in my opinion, if you advertise here, it is our duty to make sure the crap is cleaned up *or* pointed out to warn others.

I agree, and was just going to post something similar to this thread.

Hosts have a reputation to maintain, and so does WHT. If this false advertising is left on this board, then it reflects poorly on WHT. I trust a moderator has contacted the owner of this forum about this, and that the advertisement will promptly be removed. If not, as members, I think we deserve an explanation from Robert Marsh.

Chicken
11-29-2002, 01:47 PM
The point of the site being advertised here should be brought up with Headsurfer. I'll report it, though I'm not entirely certain if he reads the reports or not.

jrianto
11-29-2002, 02:14 PM
Why does my post -> Poll:The mistery behind the See Eye Host word? closed? Affraid to expose the truth of CI Ho$t?

Are you guys somehow affiliated with those crooks? I surely hope that Chirs Faulkner does not have any part of this forum.... that'll be the end of my affiliation with this forum.

Chicken, please private message me with a good explanation on the closing of my thread. That is also a m y s t e r y, right guys?

For the update, we will change our company profile texts on this weekend and the new company profile should be up somewhere on monday.

But hey, I still don't like it the act of closing down my thread just like that... you guys should be fair, right?

Thanks again!

-Jimmy

Chicken
11-29-2002, 02:21 PM
Jimmy, first let me tell you flat out that I don't like your attitude nor insinuations. Why HS allowed you to have an ad here is beyond me, but that's between you and him.

I'm not sure why you feel the need to demand to know other people's business and post the above post? The matter doesn't pertain to you and won't be discussed with you nor on the forum. You will not get a PM with a "good explanation" of why the thread was closed. This is your explanation. I hope this is clear.

I'm not sure what you feel isn't fair about discussing another company with you, however let me assure you that this issue is closed. If you would like further explanation, feel free to write to HS directly.