Hi all,

Over the past month, two major Canadian ISPs (Telus and Shaw) have had DNS servers spontaneously drop domain records for my server. I have had no luck with the stubborn technical support people there, and I have run my domains through dnsreport.com over and over looking for problems (none). I have my own dedicated server with about 15 domains on it. So, if anyone can lend me some advice, I would appreciate it:

1) My .ca domains are affected the worst by the blackouts. Does anyone know if there's any special procedure I should be looking at for root .ca nameserver problems or whatnot?
2) Would outsourcing a secondary DNS provider help with the problem?
3) Is this sort of thing a hazard of running a server, or am I just really unlucky?

Thanks in advance for any help you can provide. I'm starting to tear out my hair over this!

Hi - its very difficult when you do not give the domain names so that a bit of testing can be done. Anyway if halfpricecomputerbooks.com is one of the domains (well even if its not) there is a problem with its DNS. The name servers ns1 and ns2.djrhost.com do not have an A record in the zone file for djrhost.com.

I would fix that and then see if you still have the problem.

HTH

YB

What telus nameservers are missing the dns info??

They have about 15 different ones .... if you can let me know which ones ... i can point you to the rite people to contact ( I think )

What yellow_belly described is probably the source of your problems. Some resolvers handle that situation differently than others, that's why it's working for some and not others.