I'm going to try and make this as quick and precise as possible without excessive complaining but I think others should be forewarned..

Like many VPS providers we were using HyperVM Enterprise until the problems with HyperVM started to come about. We immediately began looking into alternatives and we tested vePortal. We read good reviews here and liked what we heard. The staff was active on WHT and the product seemed to be headed in the right direction.

Interface: Interface is pretty but that's all it has going for it. The updates for status changes on VPS' never show up. It's inaccurate and it may work today and not tomorrow.

Features: It appears to have a ton of features until you realize half of them do not work. The reseller function is completely broken and it's in the production release. When asking for support as to why it was broken, we were told it was beta, is beta, and will remain in beta. (WHY IS IT IN A PRODUCTION RELEASE?)

Clustering: BROKEN! Clustering hasn't worked since it has been an option and support is so useless. (This is another topic) Clustering just doesn't work..

Migration: This is part of the clustering piece, it says you have active nodes.. Great! Let's do a migration. "Migration started". The end server never receives anything.
A) After the latest release .800 - the migration starts and it creates a template on the other end (or shell of a machine) but the data never transfers, the VPS never starts and the IP get's added to the other machine.
B) The IP is added to the other machine, yet the IP now can't be deleted!

Reseller function(Yes Back to this): The Reseller function is useless and not just the fact that it doesn't work...
1) If you add a user with 'x' number of characters in the username... No idea the limit because veportal doesn't say there is a limit! But if it's too long then it just adds a blank row in the database as a user.
2) Now you try to add the user again because it didn't work... Now you have two lines blank.
3) Try to delete the blank usernames? Oh no.. That doesn't work.
4) Resellers can login but when clicking create VPS - it throws a MySQL error.
5) Resellers can create templates, those templates can't be deleted. EVEN IF YOU DELETE THE RESELLER.
6) RESELLER TEMPLATES: Are now in the main admin's template list. Guess what happens if you have two templates with the same name? You got two in your list but only 1 under "Manage Templates". So you can't delete the template.

LICENSING: Oh my god.. It's not enough to buy the license, you're still not licensed! We got errors for the entire 60 days we had the product. Customers can't login, the ADMIN CAN'T login and updating the license with the CORRECT key states that the license is invalid. What does support say? "Don't use the server hostname, login with the IP". THAT DOESN'T WORK EITHER! 58 Customer tickets due to not being able to login or being logged in and kicked out because the license is broken.

INSTALLATION: Another nightmare. We had 5 licenses, every box that installed was the same OS template, same release version, same architecture, same hardware.
1) EVERY vePortal installation was broken in one way or another.
2) 2 of the 5 NEVER worked.
3) The 3 that did work, only 1 would actually show usage statistics for VPS'.
4) The other 2 would never update because it appears the cronjobs never were added to do the updates.
5) The first installation we did never added the correct sysctl settings so the VPS' wouldn't pass traffic. Support said they had no idea, rebuild. Luckily we found the issue on our own.
6) Another vePortal installation broke MySQL so bad that we had to completely delete mysql and re-install it with all new tables. Then the vePortal installation wouldn't install again... Box had to be rebuilt.

UPDATES/UPGRADES: Oh what a nightmare these are as well... At first we had to do manual upgrades by running a script. It'd break vePortal, we'd have to restart the box or every VPS or Apache, etc. Something always broke.
1) COMPLETELY inconsistent: Every time we'd do an update, who knows what version you'd get? Run the upgrade on 5 boxes and 3 would show "BETA" in the vePortal installation. Our users actually thought we were running a beta control panel for them.
2) Automatic Updates: no such thing. Even when click upgrade from within vePortal (now that the feature is added). It kills the control panel. No status to let you know it upgraded, etc. You have to manually login and restart veportal to get it back and *HOPE* the upgrade worked.

SUPPORT: Started off well... ended up with one sentence responses that just said "Reinstall" or "just don't do x again"... What's the point of having options in a control panel if you can't click on them???

BACKUP/RECOVERY: ANOTHER NIGHTMARE! 5 servers all running backups scheduled through vePortal. We're good right? Oh... A user accidently broke something, let's restore... NO BACKUP? Exactly. No backups ever occurred for the entire time even though vePortal's logs say they happened every night. What was support's response??? There wasn't one.

If I can make one recommendation on vePortal. RUN! RUN AS FAST AS YOU CAN THE OTHER DIRECTION!



We have since switched to SolusVM and I had forgotten just how nice it is to run a script/install/upgrade or just click a feature and not crossing your fingers before you did. SOLUSVM = AMAZING! It works, it does what I want it to, it does backups, and EVERY feature that they have in the product works! Thank goodness we only installed 5 boxes with vePortal. We are so happy with SolusVM we plan to migrate all of our VPS nodes in 6 countries to it. We're incredibly pleased.

Anyway, that's our vePortal bad dream. We've canceled all licenses and did the migration to SolusVM. Our users are happy, we're happy, and we again feel safe.


Good luck to other vePortal users......all I know to say.

We are running 100+ nodes, and although we do not use the reseller/cluster features, we use everything else you mentioned, and we are not having such problems. We followed their directions for upgrades, and all fine there. Yes, they changed their licensing system, but once again, we followed directions to update our licenses, and no issues there as well. We perform migrations on a daily basis, some with 100GB+ of data even, and these go smoothly as well. We do not use their support much, as we fix most things we need to ourselves (this is OpenVZ, and you need to know what you are doing, and cannot blame OpenVZ bugs/issues on vePortal itself, or any other OpenVZ control panel), but when we do, they never respond with reinstall---only on how to fix, or they make a patch within 24-48 hours for us typically. Ever since the new veSave backup (getting rid of OpenVZ default vzDump) we really have no issues with backups either...

Sounds like you had some issues, but I am not sure what you are doing differently than us to be getting them, when we don't :( I'm not saying by the above that you a cannot be having such issues, but very curious as to why you are, and when we run so many nodes are not seeing much of these issues you claim...


If we were having these issues you mention, we would be running away as well, but we are not, and with as many nodes as we are running. I would think we would be by this point in time. I can only chalk this up to configuration of our OpenVZ nodes possibly, and just knowing what works smoothly.

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Interface: Interface is pretty but that's all it has going for it. The updates for status changes on VPS' never show up. It's inaccurate and it may work today and not tomorrow.

I'm not sure exactly how you can say works one day and not tommorow? If something works it will continue to work, Things like this are static and without back end changes it cant break.

Features: It appears to have a ton of features until you realize half of them do not work. The reseller function is completely broken and it's in the production release. When asking for support as to why it was broken, we were told it was beta, is beta, and will remain in beta. (WHY IS IT IN A PRODUCTION RELEASE?)

Clustering: BROKEN! Clustering hasn't worked since it has been an option and support is so useless. (This is another topic) Clustering just doesn't work..
Reseller facilities were always noted as beta abilities and due to an extremely low demand we have decided to axe the feature.

Migration: This is part of the clustering piece, it says you have active nodes.. Great! Let's do a migration. "Migration started". The end server never receives anything.
A) After the latest release .800 - the migration starts and it creates a template on the other end (or shell of a machine) but the data never transfers, the VPS never starts and the IP get's added to the other machine.
B) The IP is added to the other machine, yet the IP now can't be deleted!
We would need to know the exact setup of the system, You've not asked about migrations in any support tickets etc.

Reseller function(Yes Back to this): The Reseller function is useless and not just the fact that it doesn't work...
1) If you add a user with 'x' number of characters in the username... No idea the limit because veportal doesn't say there is a limit! But if it's too long then it just adds a blank row in the database as a user.
2) Now you try to add the user again because it didn't work... Now you have two lines blank.
3) Try to delete the blank usernames? Oh no.. That doesn't work.
4) Resellers can login but when clicking create VPS - it throws a MySQL error.
5) Resellers can create templates, those templates can't be deleted. EVEN IF YOU DELETE THE RESELLER.
6) RESELLER TEMPLATES: Are now in the main admin's template list. Guess what happens if you have two templates with the same name? You got two in your list but only 1 under "Manage Templates". So you can't delete the template.

Reseller issues outlined above.

LICENSING: Oh my god.. It's not enough to buy the license, you're still not licensed! We got errors for the entire 60 days we had the product. Customers can't login, the ADMIN CAN'T login and updating the license with the CORRECT key states that the license is invalid. What does support say? "Don't use the server hostname, login with the IP". THAT DOESN'T WORK EITHER! 58 Customer tickets due to not being able to login or being logged in and kicked out because the license is broken.

I really hate to break it to you, But SolusVM uses the identical system for licensing as vePortal, if your systems are having communication issues then you have a rude awakening when it does the exact same thing. I understand your concerns from previous issues which is why we took the steps towards fixing this by converting to the new setup.

INSTALLATION: Another nightmare. We had 5 licenses, every box that installed was the same OS template, same release version, same architecture, same hardware.
1) EVERY vePortal installation was broken in one way or another.
2) 2 of the 5 NEVER worked.
3) The 3 that did work, only 1 would actually show usage statistics for VPS'.
4) The other 2 would never update because it appears the cronjobs never were added to do the updates.
5) The first installation we did never added the correct sysctl settings so the VPS' wouldn't pass traffic. Support said they had no idea, rebuild. Luckily we found the issue on our own.
6) Another vePortal installation broke MySQL so bad that we had to completely delete mysql and re-install it with all new tables. Then the vePortal installation wouldn't install again... Box had to be rebuilt.

Your the only one to complain about installation, Infact from my personal memory i am unable to remember any instance of installation related support tickets? If these things arent reported then we can't act on the issues.

UPDATES/UPGRADES: Oh what a nightmare these are as well... At first we had to do manual upgrades by running a script. It'd break vePortal, we'd have to restart the box or every VPS or Apache, etc. Something always broke.
1) COMPLETELY inconsistent: Every time we'd do an update, who knows what version you'd get? Run the upgrade on 5 boxes and 3 would show "BETA" in the vePortal installation. Our users actually thought we were running a beta control panel for them.
2) Automatic Updates: no such thing. Even when click upgrade from within vePortal (now that the feature is added). It kills the control panel. No status to let you know it upgraded, etc. You have to manually login and restart veportal to get it back and *HOPE* the upgrade worked.

The part about your users thinking your using Beta is completely impossible, Or if not you REALLY need to start worrying! This is only shown in the admin panel and NOT in the client panel!

Upgrades were tedious previously I quite agree, But it's fixed now and has been since v2.1.700.

SUPPORT: Started off well... ended up with one sentence responses that just said "Reinstall" or "just don't do x again"... What's the point of having options in a control panel if you can't click on them???
I've just checked every single ticket of yours and I don't see a single "One Word" answer, I don't see any short responses.


BACKUP/RECOVERY: ANOTHER NIGHTMARE! 5 servers all running backups scheduled through vePortal. We're good right? Oh... A user accidently broke something, let's restore... NO BACKUP? Exactly. No backups ever occurred for the entire time even though vePortal's logs say they happened every night. What was support's response??? There wasn't one.

We have no open or unanswered tickets so we cant have given a response, The logs show the output of a tar & gzip command do I can assure you if it says it created then it created.

If I can make one recommendation on vePortal. RUN! RUN AS FAST AS YOU CAN THE OTHER DIRECTION!

We have since switched to SolusVM and I had forgotten just how nice it is to run a script/install/upgrade or just click a feature and not crossing your fingers before you did. SOLUSVM = AMAZING! It works, it does what I want it to, it does backups, and EVERY feature that they have in the product works! Thank goodness we only installed 5 boxes with vePortal. We are so happy with SolusVM we plan to migrate all of our VPS nodes in 6 countries to it. We're incredibly pleased.

Anyway, that's our vePortal bad dream. We've canceled all licenses and did the migration to SolusVM. Our users are happy, we're happy, and we again feel safe.

Good luck to other vePortal users......all I know to say.

You are entitled to your opinion on vePortal and i am regretfully going to say I'm sorry things havn't worked out for you.

We are running 100+ nodes, and although we do not use the reseller/cluster features, we use everything else you mentioned, and we are not having such problems. We followed their directions for upgrades, and all fine there. Yes, they changed their licensing system, but once again, we followed directions to update our licenses, and no issues there as well. We perform migrations on a daily basis, some with 100GB+ of data even, and these go smoothly as well. We do not use their support much, as we fix most things we need to ourselves (this is OpenVZ, and you need to know what you are doing, and cannot blame OpenVZ bugs/issues on vePortal itself, or any other OpenVZ control panel), but when we do, they never respond with reinstall---only on how to fix, or they make a patch within 24-48 hours for us typically. Ever since the new veSave backup (getting rid of OpenVZ default vzDump) we really have no issues with backups either...

Sounds like you had some issues, but I am not sure what you are doing differently than us to be getting them, when we don't :( I'm not saying by the above that you a cannot be having such issues, but very curious as to why you are, and when we run so many nodes are not seeing much of these issues you claim...


If we were having these issues you mention, we would be running away as well, but we are not, and with as many nodes as we are running. I would think we would be by this point in time. I can only chalk this up to configuration of our OpenVZ nodes possibly, and just knowing what works smoothly.

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Burstnet: What concerns me is you didn't come here to comment on vePortal within our thread but it looks like you came here to defend "their good name" in order to keep it from looking bad on BurstNet since you're a vePortal partner. Please, move along if you have nothing to add. I didn't bring up the fact that you guys run vePortal. I gave our experience and within our experience, we didn't bash BurstNet for running it. Although, it is almost like you wanted to try and make me look incompetent in order to keep the names out of the mud.

Not sure the point but maybe you're not seeing the problems we saw. You know, maybe we're not the experts that BurstNet are!

Sorry :) It almost seems like you're painting a target on us with your post so I must respond to it.
Maybe if you're running 100+ nodes maybe you're getting some priority levels of support. The last two tickets have gone over 24 hours for us without response.

The last response we sent, never even got replied to.

We've run Virtuozzo/OpenVZ for a few years and have never had an issue even when managing them manually prior to a control panel.

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To Donna:
I will say that I can copy and paste the "Installation" tickets out of your support tickets if you can't find them yourself. I can also go back and look at the vague responses we got such as "Provide us a database dump". Eh...ok .. Which database? I don't have supreme knowledge of vePortal or how it's installed or the tables it configures. I pay for a license for a piece of software that works, that's not what we got. Our customers might as well have been beta testers for vePortal.

Yes, we're entitled to an opinion and we gave it. The support was horrible, the product was horrible.

The licensing issues: Maybe SolusVM uses the exact same software. I don't care, what I do care about is theirs is undoubtedly configured properly because it works and vePortal did not.

Regarding the license problem, yes we got this issue a lot of times and received a lot of tickets from our clients as well, that they can't login to their control panel.

Regarding the license problem, yes we got this issue a lot of times and received a lot of tickets from our clients as well, that they can't login to their control panel.

Did you upgrade to newest versions? We have not had these issues if license is applied properly since vePortal switched to the WHMCS license system.
And make sure you apply the redirect patch:
http://forums.veportal.com/showthread.php?104-[Resolved]-vePortal-Licensing-Errors-from-Clients-IP-s

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Did you upgrade to newest versions? We have not had these issues if license is applied properly since vePortal switched to the WHMCS license system.
And make sure you apply the redirect patch:
http://forums.veportal.com/showthread.php?104-[Resolved]-vePortal-Licensing-Errors-from-Clients-IP-s

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I don't want you to cancel our burstnt resellership access again by providing the answer to your question in public here as advised by our admin.

Thank you

I don't want you to cancel our burstnt resellership access again by providing the answer to your question in public here as advised by our admin.
Thank you

vePortal is not our product, so that has no bearing.

You either upgraded and ran the license patch as instructed and had no issues (I would assume, as we did the same and have not had any...), or were running an older version (2.1.7 back), or did not apply the license patch to the newer version (2.1.8).
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I'm not sure exactly how you can say works one day and not tommorow? If something works it will continue to work, Things like this are static and without back end changes it cant break.


Regardless of the merits of anything else said in this thread, that is just an ignorant statement. There are so, so many things that can go wrong with a particular piece of software over time; I realize your signature says marketing, so I'll forgive you . . . but seriously.

What do you know, Another complaint thread about veportal and burstnet is here to jump all over the poster and proclaim how well veportal works for them and their 100+ nodes.

This is par for the course and I have to say that anyone who doesn't see the pattern should review the rest of the veportal complaint threads.

Complaints: People complain about veportal constantly and when they do BurstNET is there to save the day and tell everyone they they dont know any better.

Licensing Software: It's fairly obvious from your statement that you dont know how to use it and Solus does.

Openvz: Let's not blame the technology, again we dont see these complaints from Solus users.

Another one, the SSH Console feature ( User control panel ) never worked for me until yesterday. I assume it was a beta feature until yesterday , that's why it never worked. I am glad to see a new definition for beta from veportal.

BurstNET, so you do not use Clustering feature ? That means you pay veportal for 100+ servers ?

yet another VePortal horror story, and here comes Robin again to save Batman. We've been running SolusVM since day one and glad we did... SolusVM just works out of the box and that's the reason there's no review like this about SolusVM.

BurstNET, so you do not use Clustering feature ? That means you pay veportal for 100+ servers ?

1) After update nobody will use the clustering service as it's been axed in v2.1.900. Along with Reseller Panel. This is being replaced in mid Febuary with an entire new concept.

2) Cluster or no Cluster you pay the same with vePortal.

yet another VePortal horror story, and here comes Robin again to save Batman. We've been running SolusVM since day one and glad we did... SolusVM just works out of the box and that's the reason there's no review like this about SolusVM.

SolusVM has as many complaints in the earlier days, SolusVM has alot less features/functionality than vePortal and so less likely to error. vePortal is deployed on a much wider scale in facilieies such as BurstNET and a few other larger organisations who don't concentrate so much on the smaller issues at hand, And obviously we do our best to ensure the larger clients are kept as happy as possible.

I'm not even going to comment on BurstNET responding to vePortal complaints/threads as it's pure madness! There is nothing wrong with a happy client reviewing a product.

1) After update nobody will use the clustering service as it's been axed in v2.1.900. Along with Reseller Panel. This is being replaced in mid Febuary with an entire new concept.

2) Cluster or no Cluster you pay the same with vePortal.



SolusVM has as many complaints in the earlier days, SolusVM has alot less features/functionality than vePortal and so less likely to error. vePortal is deployed on a much wider scale in facilieies such as BurstNET and a few other larger organisations who don't concentrate so much on the smaller issues at hand, And obviously we do our best to ensure the larger clients are kept as happy as possible.

I'm not even going to comment on BurstNET responding to vePortal complaints/threads as it's pure madness! There is nothing wrong with a happy client reviewing a product.

BurstNet vs BlueSquare - I lol'd.

Since you mention that SolusVM has a lot less features that vePortal, can you list any unique attributes of vePortal in terms of functionality?

This will continue for Ever You guys need to get over the SolusVM vs VePortal.

A client just expressed his opinion.

And Donna

vePortal is deployed on a much wider scale in facilieies such as BurstNET and a few other larger organisations who don't concentrate so much on the smaller issues at hand, And obviously we do our best to ensure the larger clients are kept as happy as possible.

Do you mean to say us small clients represent nothing compared to these big clients... Is making sure big clients operate is more important than small clients operation. It will be the small client that will indeed report issues as they will be using more of the software functions.
This is just ridiculous.

Do you mean to say us small clients represent nothing compared to these big clients... Is making sure big clients operate is more important than small clients operation. It will be the small client that will indeed report issues as they will be using more of the software functions.
This is just ridiculous.

May be this is why BurstNET <alone> is posting on every negative reviews veportal gets.

Donna, make the small clients happy as well, I am sure you are going to get hundreds of supporters like burstnet. A review is an important factor that affects your business.

I have a VPS with burst under veportal and had many issue with disk quotas...

@burst, I did as compensation refer to ticet #2143204, your guys simply close my ticet without credit me...

BurstNet vs BlueSquare - I lol'd.

I assume you consider yourself a high & mighty here too? vePortal is used by many large providers. And when BlueSquare aproached vePortal they only actually had around 180 VPS Nodes so i wouldn't go making myself look a fool so soon if i were you hertz. And we were offered the deal before SolusVM and turned down the offer to visit premesis & present the product in the earlier days of development.

Since you mention that SolusVM has a lot less features that vePortal, can you list any unique attributes of vePortal in terms of functionality?

For the moment it would give me great pleasure too, But by comparing the features pages on each site you can get a feel for the differences. Unfortunatly i can't unreveal some of our more targeted plans until next month when beta testing has been under taken.

Sorry i hadn't realised there was 2 pages,

I am in no way saying the smaller clients don't matter to us, What i am saying is try to get another company to admit the same thing! We will obviously priorotise jobs for the larger, significantly higher paying customer than the smaller. Unless its a business critical situation obviously.

As for Disk Issues i believe your service wasn't affected by vePortal but an issue at BurstNet.

SolusVM has as many complaints in the earlier days, SolusVM has alot less features/functionality than vePortal and so less likely to error.


Well honestly, I would prefer fewer features that works than someone claiming to have tons of features but in reality most doesn't work otherwise the OP won't be posting such.

And as far as i know VePortal doesn't support Xen yet while SolusVM do and guess what? it works!

Well honestly, I would prefer fewer features that works than someone claiming to have tons of features but in reality most doesn't work otherwise the OP won't be posting such.

I second that.

I have a VPS with burst under veportal and had many issue with disk quotas...

@burst, I did as compensation refer to ticet #2143204, your guys simply close my ticet without credit me...



This ticket has been replied to by BurstNET staff and the ticket owner.
48 hours have passed since last reply by BurstNET staff without a following reply by the ticket owner.
This ticket has been automatically closed by the ticket system.

Time of last reply by BurstNET staff: 2010-01-18 16:24:00 EST (GMT -700)
Time of closing of this ticket: 2010-01-20 16:30:08. EST (GMT -700)

I would like to bring an issue to your attention here. Yes there is problems with VePortal and they do sometimes tell to wait for next version for it to fix.. Something Simple..

When i upgraded to Version .800 .. Emails to clients are being sent out blank. (even in new version).

Don't you think this is a priority? The response support gives you is that wait for next version.

How are we going to work if these small things are not fixed, what is the use of automation when it does not work.




Sorry i hadn't realised there was 2 pages,

I am in no way saying the smaller clients don't matter to us, What i am saying is try to get another company to admit the same thing! We will obviously priorotise jobs for the larger, significantly higher paying customer than the smaller. Unless its a business critical situation obviously.

As for Disk Issues i believe your service wasn't affected by vePortal but an issue at BurstNet.

This ticket has been replied to by BurstNET staff and the ticket owner.
48 hours have passed since last reply by BurstNET staff without a following reply by the ticket owner.
This ticket has been automatically closed by the ticket system.

Time of last reply by BurstNET staff: 2010-01-18 16:24:00 EST (GMT -700)
Time of closing of this ticket: 2010-01-20 16:30:08. EST (GMT -700)

You never awnsered to my follow up (http://td3.fr/a1Or139dy)... Correct me if I'm not wrong.

I never said anything last time due to fear of being jumped but VEPortal looks like crap compared to hypervm. Our company has had at least a week of ongoing issues with VEPortal including quota issues and our VPS had to be reloaded because of data issues. The cPanel template is a pile of crap because it caused more issues than it needed to be. The manual cpanel install caused less issues but it still did not work properly.

The admin is rude. If you keep asking sales questions without purchasing, he will tell you off.

I never said anything last time due to fear of being jumped but VEPortal looks like crap compared to hypervm.

That is a personal opinion, nothing more. Personally, I feel the vePortal interface is beautiful, and HyperVM not. Besides, I would not feel comfortable running any production machines on HyperVM after their fiasco. If we had a couple nodes, maybe, but not in a large scale production environment as we have...



Our company has had at least a week of ongoing issues with VEPortal including quota issues and our VPS had to be reloaded because of data issues.

Could be node configuration specific, or just the usual CPanel requiring 2nd level quotas enabled OpenVZ issue...


The cPanel template is a pile of crap because it caused more issues than it needed to be. The manual cpanel install caused less issues but it still did not work properly.

We have over 1000 CPanel installs thru vePortal interface and counting, and have had zero issues with this.


The admin is rude. If you keep asking sales questions without purchasing, he will tell you off.

Such accusations would drive anyone to be like that.


An OpenVZ server is only as functional as the competency of the admin running it, regardless of control panel sitting on top of it.
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An OpenVZ server is only as functional as the competency of the admin running it, regardless of control panel sitting on top of it.
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One of the best points I've seen made on this forum, well said.

Why is it my problem when I am not the only one that has this issue?

Besides, I would not feel comfortable running any production machines on HyperVM after their fiasco.

That's a pretty underhanded way to shill for a product. The "fiasco" you're referring to wasn't even related to HyperVM (http://webhostsecurity.com/articles/kloxo-vaserv-fsckvps-timeline.shtml).

While lxlabs' code was not exactly the epitome of well designed software, this is also not an indication of safely designed software (http://www.webhostingtalk.com/showpost.php?p=6482746&postcount=4).

That's a pretty underhanded way to shill for a product. The "fiasco" you're referring to wasn't even related to HyperVM (http://webhostsecurity.com/articles/kloxo-vaserv-fsckvps-timeline.shtml).

While lxlabs' code was not exactly the epitome of well designed software, this is also not an indication of safely designed software (http://www.webhostingtalk.com/showpost.php?p=6482746&postcount=4).

:rolleyes:
Let me simplify it for you then:
We are not going to run a production service off any software package that the owner/lead developer died by suicide, and state of project is in flux.
You want to argue with that, feel free...but no company in their right mind would risk doing business with that product, for more than a handful of VPS accounts.
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from an enduser point of view i dont like it very much. it feels slow although that may depend on the server thats running it but all the hosts that used veportal took ages for tasks such as start/reboot to finish.
i dont know it just leaves a bad taste in my mouth when i see it. just my personal experience and opinion.

from an enduser point of view i dont like it very much. it feels slow although that may depend on the server thats running it but all the hosts that used veportal took ages for tasks such as start/reboot to finish.
i dont know it just leaves a bad taste in my mouth when i see it. just my personal experience and opinion.

Speed is strictly based on server/node load, and has nothing to do with vePortal itself.
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Speed is strictly based on server/node load, and has nothing to do with vePortal itself.
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Oh yeah?

Ask few VPS customers on one of your nodes to run a manual backup at the same time. Box = dead. Why? vePortal doesn't even check to make sure resources are available. If 5 people knew each other on a box or schedule their backups at the same time, it'll go down every time.

lol Bad software and terribly blatant example of a VPS provider who is in bed with the software company. My guess is you guys have a very sweet deal with vePortal or you're providing some financial backing. (This is directed at BurstNet)

As for Donna:
Get a spell checker and just my recommendation.. Learn to stop arguing when you've dug yourself a hole. If you were our marketing manager then your time with the company would prove to be short-lived based on your presentation here.

Take your lumps and move on. The product is a long way from being production ready.

:rolleyes:

We are not going to run a production service off any software package that the owner/lead developer died by suicide, and state of project is in flux.



but no company in their right mind would risk doing business with that product, for more than a handful of VPS accounts.
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True, I'd also tell the same that no company will be interested in adopting HyperVM for production servers because of the death of its developer. Although there are a few developers there, I don't think they are contributing something.

But I'd say hypervm was far better than veportal. Atleast they didn't have beta functions like veportal which actually never works.

But I'd say hypervm was far better than veportal. Atleast they didn't have beta functions like veportal which actually never works.

I'd disagree, although it's disappointing that some features don't work I personally think that the fall of HyperVM has done wonders for the panel market, instead of it being a choice between HyperVM and Parallels there's some decent competition. Equally the quality benchmark has been raised, I think both SolusVM and vePortal are testament to that.

EDIT - I don't know about you but I love being able to request a feature, whether it be SolusVM or vePortal, and a release or two later it's available... HyperVM was stagnant, sadly going nowhere fast.

@Donna - I apologise for my comment, somewhat childish to say the least.

On the other hand now VePortal 2.1.900 is a far better product and much advanced now which I appreciate;

I agree. HyperVM looked much better and had much more features. HyperVM had security issues but VEPortal just has bugs galore. Speed is a factor but the product being in Beta Stage for some features really is silly.

One thing I don't like with Veportal is that we can't take backup of the VPS without downtime. I remember, some weeks ago we tried to generate a backup of a vps using veportal. The backup stopped within a couple of minutes throwing no errors and the vps never came online even after 1 hr.

One thing I don't like with Veportal is that we can't take backup of the VPS without downtime. I remember, some weeks ago we tried to generate a backup of a vps using veportal. The backup stopped within a couple of minutes throwing no errors and the vps never came online even after 1 hr.

Hi, I would strongly advise visiting the new bug reporting system at http://bugs.veportal.com and reporting this issue, If things arent perfect from the word go we are well known for having a fix/feature issued in no time at all.

Also, It's not unknown that I'm more than just a vePortal Employee and not only that i am the voice of vePortal on WHT due to other/unrelated issues in the past.

vePortal and BurstNET do admittedly have a close working relationship, But on a strictly professional business to business contract. It's obvious as one of our largest clients their requests will have somewhat of an influence in our development directions.

I agree. HyperVM looked much better and had much more features. HyperVM had security issues but VEPortal just has bugs galore. Speed is a factor but the product being in Beta Stage for some features really is silly.

HyperVM Was developed over a considerably longer period of time, If you ever saw it in it's early stages (Not many did) you wouldn't have been so quick to jump on the bandwagon. I don't know you myself but if you take a look over the now publicly available source code to HyperVM you may well be shocked at some of it.

vePortal's Beta/Non-Working Features have all been fixed or removed from the production release of the control panel. And as mentioned earlier alot of our "Earlier Work" is now being replaced with a much more advanced version, Step by Step all of vePortal's main functions will become alot more interactive with the OpenVZ Platform.

We have had our fair share of problems and bugs with veportal. I've also voiced my unhappiness in tickets and in the forums.
However, veportal has transformed itself into what I can now call a stable control panel. The support has also gone above and beyond helping us, creating a custom import script, reconfiguring and upgrading our nodes for us.

They havent always been like this, I have critiscised the support and product for a lot of things, but what I can say is that they are improving vastly.

Will there still be bugs?? Quite possibly, but there arent any real show stoppers. Will they fix the bugs? Yes indeed - blazingly quickly.

As an end user I love veportal than solusvm. Why? The central backup of solusvm is not working unlike veportal. I have 6 vps from different company using solusvm and all of them are the same.

This is an older response but just to respond. The SolusVM central backup has worked since release. At least for us. We heavily rely on it. It makes it really simple to do migrations, etc.

Sounds like the provider you're with either has it misconfigured or disabled for users.

What do you know, Another complaint thread about veportal and burstnet is here to jump all over the poster and proclaim how well veportal works for them and their 100+ nodes.

This is par for the course and I have to say that anyone who doesn't see the pattern should review the rest of the veportal complaint threads.

Complaints: People complain about veportal constantly and when they do BurstNET is there to save the day and tell everyone they they dont know any better.

Licensing Software: It's fairly obvious from your statement that you dont know how to use it and Solus does.

Openvz: Let's not blame the technology, again we dont see these complaints from Solus users.

I'm not here taking sides but why is burst not allowed to? They use the service and are more than welcome to put their input....

Anyhow there's always better solutions SolusVM :p

This thread is over a year old.
vePortal is a rock solid product, and we now utilize it on nearly 500 nodes globally. We could not be happier with it.
SolusVM we utilize as well, due to vePortal not supporting Xen, and are happy with it overall, but don't have enough experience with it yet to recommend it...as we are still working thru implementation issues...but we're hopeful it will work out well for us.
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Blah blah... I responded to a recent post considering I was the OP.

Burst: Please don't miss a chance to get some referrals on that 'rock-solid' product you claimed to be a year ago. When it was broken in more areas than it functioned.

I am not one to flame but you make it so obvious that you guys either make money from referrals or have some ownership somewhere. You never miss a veportal thread.

Blah blah... I responded to a recent post considering I was the OP.

Burst: Please don't miss a chance to get some referrals on that 'rock-solid' product you claimed to be a year ago. When it was broken in more areas than it functioned.

I am not one to flame but you make it so obvious that you guys either make money from referrals or have some ownership somewhere. You never miss a veportal thread.


Not sure why you find it hard to believe we absolutely love a product that helped us build another multi-million dollar product line for our company :rolleyes:
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I see both sides of the 'argument' here, in my last hosting company for a period of time we used vePortal for the VPS management and I must say software worked... At the same time there were some flaws with it, these were usually fixed although not always 'fast', there were also some features missing that would have been nice to see.

Having said all that I do concur with BurstNET, my company used VePortal for VPS's and sustained continued growth month on month, VPS's were also the clear company profit generator. So in a business sense it was a great product during that period.

I do think that now SolusVM is a more complete and stable product, back when they were both in the fairly infant stages this was probably a bit more debatable. A company decision was taken to move away from vePortal solely because of the Xen support in SolusVM and not wanting to support two VPS control panels at the same time. Going into a new company now though hands down it would have to be SolusVM even if vePortal had similar features...

I think the 'arguments' here are because BurstNET always seem to defend vePortal under almost all circumstances, which I do understand why... however I do also think it's somewhat ignorant or may be naive to think it's the best vm software, which is what I generally read your posts as saying...

So I would say, SolusVM = Thumbs Up, vePortal = Good effort...

Much better stated than myself :) I do agree and as I have not tried vePortal since. I have no doubt it has likely improved.

BurstNet: I'm not trying to be that difficult but I love several products. Yet, it's rare I would publicly put my company's reputation on the line in every thread to defend those products. Even when we use those products.

In any case, I also concur when he said that it's understandable you want to defend a product you believe in. However, it sometimes seems like a personal mission to deflate any negative PR towards vePortal which is a bit of an annoyance when much of the criticism is/was valid at the time of the post.