every time the cron runs which is every 5 minutes. I am desperate to stop this and I think I need to look in CPanel but am not sure where.

Could anyone help me with this? It is interfering with my business.

Thanks, Dave

The cron section in cpanel is under the "advanced" heading, which is usually all the way at the bottom.

Yes, but how do I tell Cpanel NOT to send an email each time the Cron runs? Getting truly desperate :)

Is this the WHMCS cron job? Looks like this:


Cron Job Report for 03-01-2010 00:00:02

Updated Currency Exchange Rates

X Invoices Created

Credit Card Payments: X Captured, X Failed

X Overdue Invoice Reminders Sent

X Invoice Payment Reminders Sent

X Upcoming Domain Renewal Notices Sent

X Services Suspended

X Pending Affiliate Payments Made

Disk & Bandwidth Usage Statistics Updated


If so, that should only be run once a day, why are you running it every 5 minutes?

OK, I went there and redirected the output as it said. thanks! We'll see if it works! Getting an email every 5 minutes will make me crazy very quickly :) If you do not believe me, try it!

Running it every five minutes is because of piping for WHMCS so that a ticket opens when some sends an email to support@.....

>/dev/null 2>&1

So I did the above and hope that will stop it. Damn, it did not stop it :(

What exactly are you running? Paste the exact cron here please. :)

php -q /home/capecodb/public_html/whmcs/pipe/pop.php >/dev/null 2>&1

And each email you get says:


POP Import Log
Date: 03/01/2010 10:13:23


Right?

Actually, I think the last email may have been vestigial and it might now have actually stopped the torture.

Yes it does say that

Actually, I think it has stopped! Yes!

Thank you for jumping on my problem!

Okay, well I recommend doing this instead:

Remove that cron.
In cpanel, click "Forwarders" under the "Mail" heading
Click "Add Forwarder"
Address to forward: support@yourdomain.com
Click "Advanced Options"
Pipe to a Program:
Use the command found here: www.yourdomain.com/whmcs/admin/configticketdepartments.php (http://www.yourdomain.com/whmcs/admin/configticketdepartments.php) that starts with | php -q

That works faster than the cron method, and no emails!

Yes, that is what I tried at first. But that did not work because my email is hosted at RackSpace, not on my server. At least that is the conclusion I came to :) And come to think of it, WHMCS seemed to agree with that conclusion.

I do wish I could do it the simpler way, as I always try to keep things as simple as possible and still get the job done.

You can always do the same at rackspace, have them forward your email there.

Anyway, looks like you got it fixed. :)