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View Full Version : Why I always got 408 error?


jerrychenme
12-24-2009, 08:11 PM
I purchased a reseller account for Magmahost. Support is very excellent,but I have a big problem. I usually got 408 error from their LiteSpeed.:confused:

njoker555
12-24-2009, 08:28 PM
server may be low on memory? Can you post a screenshot of the server status page when this happens? It would give you a good amount of info on what's going on with the server (I assume they use cPanel, but other softwares should have their own status pages)

jerrychenme
12-24-2009, 08:31 PM
http://close.cc/status.png

Here is the screenshot, everything is OK,nothing is wrong,server load is normal, memory usage is normal....Whatever it is,all is up and nothing seems like wrong, But it is exactly 408 time out error. Powered By cPanel+LiteSpeed.

njoker555
12-24-2009, 08:33 PM
Have you tried contacting them about the problem? They will probably be able to help you diagnose the issue since they have access to all the logs. If it's not memory then something else is making the page take too long to load so it just times out.

jerrychenme
12-24-2009, 08:37 PM
They said they already tried to contact LiteSpeed support but no one because of Christmas.

njoker555
12-24-2009, 08:38 PM
...if they look at their error logs they should be able to google something out of it. When I get apache errors and I get stumped, google always saves me. I'm pretty sure they can at least try it out because I doubt you like getting that error too often. And speaking of that, how often does this happen?

jerrychenme
12-24-2009, 08:41 PM
Everyday! Everyday I got 408 error!

njoker555
12-24-2009, 08:43 PM
I don't have much exp with lightspeed so I can't make any accurate guesses. You could just wait for them and see what happens after Christmas.

jerrychenme
12-24-2009, 08:46 PM
OK,then. I have no idea what I can do.

njoker555
12-24-2009, 08:49 PM
You have just two options right now, stay and wait, or move out. Works basically the same as every host.

jerrychenme
12-24-2009, 08:52 PM
I want to wait.

KMyers
12-24-2009, 09:46 PM
I want to wait.

Jerry,
May I ask what sort of content you have displaying in the index file. Based on the server status screenshot, you should not be seeing this issue. I also run LightSpeed on my boxes and can tell you that this does not normally happen. Did you want to try to duplicate the issue with me and see if this is not a error with the script that you are running.

jerrychenme
12-24-2009, 09:49 PM
OK,all my clients including me are using Wordpress 2.9,and they have no plugins will make heavy damage. And they have no proxy,no API,and no adult.

KMyers
12-24-2009, 09:51 PM
OK,all my clients including me are using Wordpress 2.9,and they have no plugins will make heavy damage. And they have no proxy,no API,and no adult.
Jerry,
So this is happening with all of your clients?

jerrychenme
12-24-2009, 09:52 PM
Yes,everyday whatever it is evening or morning.

KMyers
12-24-2009, 09:57 PM
Yes,everyday whatever it is evening or morning.
Jerry,
So it happens only sometimes? If this is the case, can you get a screenshot of the server status page while it happens?

jerrychenme
12-24-2009, 09:59 PM
http://www.webhostingtalk.com/showpost.php?p=6561121&postcount=1

jerrychenme
12-24-2009, 10:02 PM
Sorry.....I just copy the wrong link...
http://www.webhostingtalk.com/showpost.php?p=6561035&postcount=1

oliviakitty
12-24-2009, 10:03 PM
That's so funny... I have never seen a 408 Error :)

KMyers
12-24-2009, 10:08 PM
Sorry.....I just copy the wrong link...
http://www.webhostingtalk.com/showpost.php?p=6561035&postcount=1

Yes,
I saw the screenshot, the question is that was this taken at the same time you were getting the error message?

jerrychenme
12-24-2009, 10:10 PM
Every time I got 408 error I will check the server load and memory usage, but there is exactly normal, I have no idea why I got 408 error on my clients' websites. I mean blogs.

njoker555
12-25-2009, 02:26 AM
Every time I got 408 error I will check the server load and memory usage, but there is exactly normal, I have no idea why I got 408 error on my clients' websites. I mean blogs.

Is it only certain sites? or all of them?

If it's certain sites then you should look at what's being done. If blogs are using modifications or plugins they could be interfering with the load. You'd have to consider all circumstances.

jerrychenme
12-25-2009, 02:27 AM
I have no idea.

njoker555
12-25-2009, 02:28 AM
I have no idea.

How do you not know if it's every site or just one site? By every site, I mean every site under you or under your control, not every site on the server

jerrychenme
12-25-2009, 02:31 AM
http://untitled-document.cn
http://moeco.us
http://raycow.com

They are my clients' blog.

Every hour I will check the speed and PING.

yajur
12-25-2009, 02:41 AM
this 408 error to due to php crash in litespeed,when the server request is maxmium

jerrychenme
12-25-2009, 02:43 AM
I knew,so I told them to increase the max connection.

ender049
12-25-2009, 04:29 AM
I have an account in magmahsot too! and got 408 often too!

jerrychenme
12-25-2009, 05:00 PM
Can any one help me?

DakNet
12-25-2009, 07:15 PM
Hmm. I'm on magmahost and this happened to me too

njoker555
12-25-2009, 07:37 PM
Can any one help me?

only your host can do something about this assuming it's a server side issue and from the other posters, it seems like a server side issue.

jerrychenme
12-25-2009, 07:40 PM
Yes,they said they already reset the configuration. Hopefully this will resolve it...

DakNet
12-25-2009, 07:42 PM
I just opened a ticket so hopefully this problem gets resolved

MH-Andy
12-26-2009, 10:02 AM
Hello,

One of our recent servers was experiencing problems with the RAM. It's since been replaced and you shouldn't see the 408 errors any further if you do please contact support and they will fix the problem but it shouldn't occur again.

jerrychenme
12-29-2009, 04:29 AM
It seems resolved.

M Bacon
12-29-2009, 04:38 AM
Great! I hope that you experience good results forever now! :D

code_geass
01-19-2010, 01:51 PM
I also encounter such errors even on offpeak hours! :( this has been happening weeks ago and support said they fixed it but they didnt actually. as it keeps coming back.. i dont know what the cause is, maybe the server is overloaded..

BTW @author
did you buy a reseller from them? coz I am a client of someone who bought a reseller from them and I also encounter these annoying errors everyday

SH-Dave
01-20-2010, 06:21 AM
I get a 408 error with my project 'site' on their servers

jerrychenme
02-02-2010, 08:45 PM
Damn.... Now I got 408 again! But they changed the location from Seattle to San Jose.