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View Full Version : WHMCS login problem-Urgent plz


anastasia0181
12-23-2009, 10:38 AM
Hello,

Since I installed WHMCS the first days was working fine but this morning when I loggin to admin or client account , it takes me back to the login page without displaying errors. I reinstalled the passsword using the sql command
"TRUNCATE tbladmins;#
INSERT INTO tbladmins (`roleid`, `username`, `password`, `firstname`, `lastname`, `email`, `template`) VALUES ( '1', 'admin', MD5('temp123'), 'Temp', 'User', 'temp@whmcs.com', 'v4' );"
but still not working.Can you please help.

Jacob Wall
12-23-2009, 10:40 AM
Hello,

Since I installed WHMCS the first days was working fine but this morning when I loggin to admin or client account , it takes me back to the login page without displaying errors. I reinstalled the passsword using the sql command
"TRUNCATE tbladmins;#
INSERT INTO tbladmins (`roleid`, `username`, `password`, `firstname`, `lastname`, `email`, `template`) VALUES ( '1', 'admin', MD5('temp123'), 'Temp', 'User', 'temp@whmcs.com', 'v4' );"
but still not working.Can you please help.

Contact WHMCS?

-Ace-
12-23-2009, 11:43 AM
Hello,

Try clicking the "remember me" check box.
This will switch you over from sessions to cookies.

Best Regards,

bluemediaprint
12-24-2009, 03:04 PM
Hello,

Since I installed WHMCS the first days was working fine but this morning when I loggin to admin or client account , it takes me back to the login page without displaying errors. I reinstalled the passsword using the sql command
"TRUNCATE tbladmins;#
INSERT INTO tbladmins (`roleid`, `username`, `password`, `firstname`, `lastname`, `email`, `template`) VALUES ( '1', 'admin', MD5('temp123'), 'Temp', 'User', 'temp@whmcs.com', 'v4' );"
but still not working.Can you please help.

That's quit odd, seek whmcs support.

PogiWeb
12-24-2009, 03:13 PM
It is most like a php session issue with your server. You can confirm this by selecting the check mark box.

WHMCS-John
12-24-2009, 04:56 PM
Yup, that's what we'd advise you if you opened a ticket.

M Bacon
12-24-2009, 09:11 PM
Upload the install folder and reinstall the admin account or contact whmcs. Your choice.