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View Full Version : Should you make own backups if you have reseller?


HL90
12-19-2009, 01:56 PM
All resellers have daily backups but is it important to have own backups? I'm always afraid if the host site suddenly go offline without warnings first or when I get hacked and my host doesn't have backups.

TonyB
12-19-2009, 02:07 PM
It's one of those risks of being a reseller. Making a backup for your site every day would be relatively easy. But I imagine you want to backup all your customers accounts which is where it's going to be very difficult to do. If you do not trust your host or don't trust any while being a reseller maybe the better idea is a VPS or a small dedicated. At least that way you have more control and make sure you're doing backups at a frequency you prefer.

HL90
12-19-2009, 02:09 PM
The problem is that I don't have experience with dedicated servers and vps. I don't now how to manage etc so that would be not helpfull if I got hacked on these as well. Is it possible to create own backup with reseller?

mellow-h
12-19-2009, 02:38 PM
Is it possible to create own backup with reseller?

Yes, you can do that by loggin into each account with the cpanel username and your WHM password. But this is going to be hectic in case you are having lots of cpanel users.

HostOrca
12-19-2009, 02:55 PM
The problem is that I don't have experience with dedicated servers and vps. I don't now how to manage etc so that would be not helpfull if I got hacked on these as well. Is it possible to create own backup with reseller?

There is always a time to learn somewhere. You could always pay the extra and have a company manage the server for you.

Ultima VPS
12-19-2009, 03:00 PM
You should take responsibility for your own backups. Never trust what your host tells you. Do your own backups and verify their integrity on a regular basis.

unknown223
12-19-2009, 03:04 PM
its always recommended. even more often with un-trusted/non-reputable sellers.

HostXNow
12-19-2009, 03:44 PM
Unless you know for sure that your host makes regular backups, then yes, you should make your own backups to be on the safe-side.

Personally, I just rsync all the data every hour to another server in a different datacenter, rather than using r1soft that has multiple restore points, etc. I mean what are the chances of losing data on a server due to hackers/hardware failure anyway? It's very rare stuff like that happens *touch wood*

Also, many site owners don't need 10 days of backups to restore everything back to how it was. One up-to-date backup is enough surely? Rysnc also reduces the server load too, as it only backs up new/modified data. I think this is the best setup.

Obviously, r1soft is better for the much bigger hosting companies.

crazydeals
12-19-2009, 03:54 PM
Its better to have backup to remote locations even though your host has offered it to you. There can be many unforeseen circumstances such as, one of your customers' runaway script has cause a hugh spike in server load, provider decided to shut you down without letting you retrieve your data.

With backup, you can easily restore those files into another server without letting your customers waiting for days. Imagine the emails you will be receiving and the time taken to resolve this issue, its certainly worth the money to get a backup.

oliviakitty
12-19-2009, 04:31 PM
If you have cPanel/WHM, you can use the automated WHM remote back up feature.

XeHSean
12-19-2009, 06:45 PM
If you don't trust your webhosting provider, perhaps you should find another one ;)

I guess you could always create a cron job to run daily backups for you and to FTP them elsewhere so you had a backup in case something went wrong

cpoalmighty
12-19-2009, 07:29 PM
cpanel and whm would handle all of your backup needs very easily. You should not have a problem at all doing this. watch some vids and you should be fine :)

magicvorlon
12-20-2009, 06:39 PM
As far as I`m aware the remote back up features of WHM are not available at the reseller level, those are only possible for the administrator of the server? I`m not sure of ways a reseller can backup their clients accounts to a remote server in an automated process unless I`m missing something.

cpoalmighty
12-20-2009, 06:49 PM
No your not missing anything. You are 100 % right :thumbsup:

KMyers
12-20-2009, 07:16 PM
No your not missing anything. You are 100 % right :thumbsup:
Hello,
I will tell you that the only way on the reseller level that I know of is ZamFoo. ZamFoo has a feature under Magic Wand to allow a reseller to backup all of their clients to a remote FTP Location.

foobic
12-20-2009, 07:37 PM
Since the reseller password can be used to access the client's cPanel backup screen, it's fairly trivial to set up a remote batch file that runs the standard backup for each client and downloads the generated file. If the host disables user backups, find another host. Be nice though, it's not a good idea to make backups at peak times or all-at-once - cPanel's backup function is rather cpu-intensive.

(Edit: I haven't looked at the cPanel API recently but I know they're been improving it, so I expect that would also be an option for automated backups with reseller access.)

To answer the original question: Yes, IMO everyone should keep their own backups.

xenex
12-20-2009, 08:35 PM
In my opinion you can't beat making your own backups.

larry2148
12-20-2009, 08:53 PM
In one word?


YES


:D

You can never have too many backups.

Dennis H
12-21-2009, 09:16 AM
Yes, i make daily backups while my host backups 4 times a day.

oliviakitty
12-21-2009, 10:51 AM
Yes, i make daily backups while my host backups 4 times a day.

Four times a day?! You should share who it is with me. ;)

inspiron
12-21-2009, 11:10 AM
Keeping up your local backup on your side is highly recomended even if the host do its regular backup. As many things can go wrong as there are numorous example out there.

afam4eva
12-22-2009, 11:24 AM
It very important to do so.

FI-Emylee
12-22-2009, 11:41 AM
I think it's always a good thing to take your own website and the security of your own website, into your own hands.

Afterall, it can never hurt to create your own backups.