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View Full Version : domain lost - help pls urgent


sanudeep
12-19-2009, 09:36 AM
i found this in domain tutorial

is this pocess followed still Redemption Grace Period.’(RGP)

cant redem a domain

it got deleted today and dont find in contol panel

registry says domain was back odered and cant redem

pls help


When does a domain name ‘expire’?
A: Domain names are leased for 1-10 years by a registrant. After they hit the expiration date listed in the whois they either enter ‘on-hold’ period or directly into the ‘Redemption Grace Period.’(RGP) The ‘on-hold’ periods means that the registrar has paid for the name and gives the owner the opportunity to renew at a low cost for up to 45 days approximately (afterwards the domain enters the Redemption Grace Period). The RGP period is a grace given by the registry to renew the domain name for a higher cost (often around $200) and lasts 30 days. If the domain is not renewed during these grace periods it enters the ‘Pending Delete’ cycle and will be deleted in 6 days for .com/.net domains and 5 days for .org domains.

sanudeep
12-19-2009, 10:05 AM
waiting for ur responses pls very confused

HNLV
12-19-2009, 10:09 AM
Well...when was the domain actually expired?

sanudeep
12-19-2009, 10:17 AM
Creation Date: 10-Nov

Expiration Date: 09-Nov

today was going to renew the domain it was there in the contol panel suddenly trying to adds funds it got dissappered

domain registeed - resellerclub

now gone to answerable

Michael-DAS
12-19-2009, 10:21 AM
Have you tried contacting ResellerClub to see if the domain is still available to be renewed on your end? That's your best bet and will save you quite a bit of hassle. If they have a number you can call, I'd call before e-mailing them or submitting a ticket as that generally results in a quicker resolution.

Any reasons particular you didn't set it to auto-renew? Or perhaps renew it prior? Just asking :).

sanudeep
12-19-2009, 10:26 AM
had a chat , spoke over phone,

they say its back ordered and wont be available for redemption

Michael-DAS
12-19-2009, 10:33 AM
If it's already back-ordered, there's not much you can really do other than contact the new buyer once their contact information is available and see if you can buy it back from them. Given 30+ days, you did have a chance to renew. We all forget sometimes, but in such cases as domains, it's best to set "auto-renew" to yes, if the option is available so that such things do not happen.

sanudeep
12-19-2009, 10:42 AM
is there no set rgp for all domains

it didnt get to rgp at all

http://www.icann.org/en/registrars/gtld-lifecycle.htm

not sure how to contact

Registrant Search:
"Private Registrations Aktien Gesellschaft" owns about 31,864 other domains (http://www.domaintools.com/registrant-search/?all%5B%5D=Private+Registrations+Aktien+Gesellschaft&none%5B%5D=)

Registration Service Provided By: PRIVATE REGISTRATIONS AKTIEN GESELLSCHAFT

ICANN Registrar:
ANSWERABLE.COM (I) PVT. LTD.

Name Server:
DNS1.SPARK.PARKING-PAGE.NET (has 73,950 domains (http://domaintools.com/name-server-report/?nameserver=parking-page.net))

HNLV
12-19-2009, 10:43 AM
Answerable is the backorder website of ResellerClub/Directi.

You cant go by WHT's domain tutorial, you need to read the terms on your provider, and they state it very clearly...

http://manage.resellerclub.com/kb/servlet/KBServlet/faq601.html

Basically if you dont renew your domain 40 days after being expired, it will be put into "Redemption grace period" at which point ResellerClub can sell the domain to someone who might have back ordered it. But if you renew the domain before its been back-ordered you can use it as usual...or else it will be deleted with in30 days from the registry.

mbulent
12-19-2009, 10:52 AM
what they say is not correct.

If the domain name is expired, it should take 75 days to the deletion.

Someone can back order it, and it can only be valid if you don't redeem the domain name. Because you are redeeming it, they can not offer it to someone else. If they do, they are not following the ICANN procedures.

Mention them the

40 days expiry
30 days redemption period as per ICANN rules. And the 75th day is Saturday, January 23, 2010

sanudeep
12-19-2009, 10:54 AM
is answerable a back order service

read the below article and think they have sold it to themselves (not sure)

http://www.domaindetectives.net/reports/directi/directis_domains.php

HNLV
12-19-2009, 11:10 AM
Answerable is like Enom's namejet, they are usually the first ones who catch a backorder domain and its the easiest since they technically own the domain, then you need to buy the domain from them at a higher price.

oliviakitty
12-19-2009, 11:30 AM
what they say is not correct.

If the domain name is expired, it should take 75 days to the deletion.

Someone can back order it, and it can only be valid if you don't redeem the domain name. Because you are redeeming it, they can not offer it to someone else. If they do, they are not following the ICANN procedures.

Mention them the

40 days expiry
30 days redemption period as per ICANN rules. And the 75th day is Saturday, January 23, 2010

Where did you get that information?

I found this: http://www.icann.org/en/registrars/redemption-proposal-14feb02.htm

Which states that a registrar only has to give them 30 days.

sanudeep
12-19-2009, 11:45 AM
file:///C:/DOCUME%7E1/ADMINI%7E1/LOCALS%7E1/Temp/moz-screenshot.jpgfile:///C:/DOCUME%7E1/ADMINI%7E1/LOCALS%7E1/Temp/moz-screenshot-1.jpg i followed ur link to find this

http://www.icann.org/en/registrars/r...al-14feb02.htm (http://www.icann.org/en/registrars/redemption-proposal-14feb02.htm)

Proposed Solution Correcting the problems outlined above would promote reliability and confidence in the domain-name-registration system. Ultimately, reform would benefit both consumers and providers of domain-name registration services. In that spirit, the following proposed solution is presented to the Internet community for discussion:


Any "delete" of a domain name (whether inside or outside of any applicable grace period) will result in a 30-day Deleted Name Redemption Grace Period. This grace period will allow the domain name registrant, registrar, and/or registry time to detect and correct any mistaken deletions.
During this 30-day period, the deleted name will be placed on REGISTRY-HOLD, which will cause the name to be removed from the zone. (The domain name therefore will not function/resolve.) This feature will help ensure notice to the registrant that the name is subject to deletion at the end of the Redemption Grace Period, even if the contact data the registrar has for the registrant is no longer accurate.
During the Redemption Grace Period, registrants could redeem their registrations through registrars. Registrars would be able to redeem the name in the registry for the original registrant by paying renewal fees, plus a service charge, to the registry operator. Any party requesting redemption would be required to prove its identity as the original registrant of the name.
Registries would implement procedures allowing for rapid restoration of resolution (within one day).
The proposed Redemption Grace Period would apply to all unsponsored TLDs (currently .biz, .com, .info, .name, .net and .org.)

oliviakitty
12-19-2009, 12:15 PM
...i followed ur link to find this...

Yes, and it doesn't contradict my post.
Your domain expired on November 9th.
Today is December 19th... Past 30 days.

sanudeep
12-19-2009, 12:37 PM
http://www.icann.org/en/registrars/gtld-lifecycle.htm

pls have a look into the above

the said domain didnt come to rgp at all

(Your domain expired on November 9th.) rgp starts after the auto renewal grace it referes to 40 days after expiry i suppose

today is the day it has to come to rgp but it went to ------ a fishy back order

oliviakitty
12-19-2009, 01:20 PM
http://www.icann.org/en/registrars/gtld-lifecycle.htm

pls have a look into the above

the said domain didnt come to rgp at all

(Your domain expired on November 9th.) rgp starts after the auto renewal grace it referes to 40 days after expiry i suppose

today is the day it has to come to rgp but it went to ------ a fishy back order

Oh okay, thanks. The image explained it well.

Well, they acted in accordance with their TOS so you won't get the domain by soliciting them.

I don't know what other avenues you can take to retrieve it.
Not to say there aren't any...

sanudeep
12-19-2009, 01:40 PM
its a trade mark domain what are the options if any

HNLV
12-19-2009, 02:09 PM
If you are thinking of going via the legal route just forget about it. If this domain is a trade mark and you were going as far as to get legal counsel, you should have set it to auto renew or manually renew it one month before expiration, or at least renew it after it expired. You waited more than a month after it expired and it got your attention when it was deleted? Doesnt sound like this trade mark domain is of any importance to you.

Your last chance is to pay good money to acquire it form answerable or learn your lesson and move on.

Vinayak_Sharma
12-19-2009, 02:35 PM
sanudeep you/registrant actually agreed to these terms:

http://manage.resellerclub.com/servlet/ViewAgreementServlet?requestfor=registraragreement&pgaction=back

(3) Registrant acknowledges that after expiration of the term of an Order, Registrant has no rights on such Order, or any information associated with such Order, and that ownership of such Order now passes on to the Registrar. Registrar and Service Providers may make any modifications to said Order or any information associated with said Order. Registrar and Service Providers may intercept any network/communication requests to such Order and process them in any manner in their sole discretion. Registrar and Service Providers may choose to monetize such requests in any fashion at their sole discretion. Registrar and Service Providers may choose to display any appropriate message, and/or send any response to any user making a network/communication request, for or concerning said Order. Registrar and Service Providers may choose to delete said Order at anytime after expiry upon their sole discretion. Registrar and Service Providers may choose to transfer the ownership of the Order to any third party in their sole discretion. Registrant acknowledges that Registrar and Service Providers shall not be liable to Registrant or any third party for any action performed under this clause.

ICANN rules are there, but as per ResellerClub Legals unfortunately above highlighted clause came in force with your domain.

Now since the domain is already owned by someone else there is nothing much that you can do, but still you should contact PDR and raise your objections.

Brian-de-vie
12-19-2009, 05:18 PM
its a trade mark domain what are the options if anyI very much doubt that would make any diff., you let it slip out of your hands, hard lesson learnt.
If you want to move forwards in a positive way, reg an 'alternative' name NOW.
ie instead of 'trademark.com', try 'trade-mark.com' or 'trademark.in'

mbulent
12-19-2009, 06:50 PM
Where did you get that information?

I found this: http://www.icann.org/en/registrars/redemption-proposal-14feb02.htm

Which states that a registrar only has to give them 30 days.

Someone already posted the life cycle

http://www.icann.org/en/registrars/gtld-lifecycle.htm

Registrar has to wait until the end of the life cycle and can not sell a domain name to another person, doing so would be a breach of the ICANN agreement.

BristolSue
12-19-2009, 11:47 PM
http://www.icann.org/en/registrars/gtld-lifecycle.htm

pls have a look into the above

the said domain didnt come to rgp at all

(Your domain expired on November 9th.) rgp starts after the auto renewal grace it referes to 40 days after expiry i suppose

today is the day it has to come to rgp but it went to ------ a fishy back order

Actually, the domain went directly to the RGP.

There is no ICANN requirement for a registrar to give an auto renew grace period. It can go straight to the Redemption Grace Period, which appears to have happened in this case. Notice in the life cycle chart, where it says auto renew period can be from 0-45 days. See the 0? That is the number of days your registrar gives for auto renewal: Zero, zip, nada.

Since it went directly into the RGP, there was only a 30 day period you could have redeemed it, which you didn't within this time frame. Result? Domain lost.

Lesson learned, next time read the registrar's policy on these things before buying a domain. They are required to place this info on their website, including the amount of fees they charge. I would strongly recommend using one of the other registrars in the future, one that gives a 30 day auto renewal period.

oliviakitty
12-20-2009, 09:34 AM
... Notice in the life cycle chart, where it says auto renew period can be from [B]0-45 days. See the 0? That is the number of days your registrar gives for auto renewal: Zero, zip, nada...

Ah, I should have looked more closely, lol.

sanudeep
12-21-2009, 01:34 AM
actually they gave the 40days but didnt give the rgp

had 2 domains going on the same day but one got deleted on 0 days for deletion

and the other went to -1 days for deletion (client didnt want to ) .......... both registered on the same day ..