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View Full Version : Need advice on a reseller plan
Santo 11-23-2002, 02:14 PM I'm looking for a reseller plan that offers about 6-7gb of space and at least 100gb of bandwidth. I would purchase my own server but due to lack of knowledge in administrating one, that option is out. I'd prefer if the plan I got used cpanel or a similar admin panel for hosted sites and gives the option of subdomains/pop3s/etc.
My current host suspended one of my hosted sites (actually my site) for the PHP script that we were using claiming that:
Your resold account was suspended this evening for excessive resource use. It was running many persistant SQL connections which were responsible for driving up the load on the server to over 30.
This account is too busy for the shared environment and will need to be upgraded to a VPS or dedicated server, if allowed to run in its current configuration. You may wish to consider moving all your accounts to a VPS or dedicated solution to save on hosting costs.
I'm looking to move to a new host completely that will be up and one that is extremely reliable.
If someone could recommend a host and/or plan or what I should consider doing, I would be most grateful.
Thank you.
:)
Idlehost 11-23-2002, 02:23 PM Well, what price range are you wanting to spend, If you have a nice sum of money, I could recommend a few GOOD resellers, but there are many companies you can get a Dserver and the admin's will help you set it up and show you how to run it.
Santo 11-23-2002, 02:24 PM I'd like to try and stay under $100/month.
ADEhost 11-23-2002, 11:58 PM Now I would like to mention something. getting terminated from a web host due to cpu usage ( too much ) can be fought in small claims court. Why? most aup and tos are written too vaugely, and the cpu consuption rule has to be enforced accross the board with everyone. ( that's why adehost has a banned software list with only 1 program on it phpnuke ). file a claim in small claims court after you had you lawyer review it. You have certain right's ( contract law ). Use them.
now about a the reseller package, If you need 7 gigs of space then go with your own server. otherwise, you are really going to sit on a server that is most likely way oversold. drive space is one of the few fixed resources that exsist. so 7 gigs of space would be a large percentage of the server in a non-oversold envionment, and still a big chunk in an oversold situation.
Mike
SoftWareRevue 11-24-2002, 12:13 AM Since you're limited in knowledge; why not get a mangaged server?
You can get a managed dedicated server at Nocster (http://www.nocster.net) loaded with cpanel/WHM in about the same price range you're looking for.
ChickenSteak 11-24-2002, 12:49 AM Who would your past host happen to be? freakwebhosting.com by any chance?
Aussie Bob 11-24-2002, 01:08 AM Originally posted by Santo
My current host suspended one of my hosted sites (actually my site) for the PHP script that we were using claiming that:
Your resold account was suspended this evening for excessive resource use. It was running many persistant SQL connections which were responsible for driving up the load on the server to over 30.
This account is too busy for the shared environment and will need to be upgraded to a VPS or dedicated server, if allowed to run in its current configuration. You may wish to consider moving all your accounts to a VPS or dedicated solution to save on hosting costs.
I'm looking to move to a new host completely that will be up and one that is extremely reliable.
And you'll probably get kicked from that server too. Sounds like you had good advice from your previous host about moving to a VPS or dedicated platform. :)
Lippy 11-24-2002, 01:08 AM There is also the thought of VDS(Virtual Dedictaed Server) maybe, I have not looked into them much but it might be a thought. Also might help if you posted in the requests forums and host could make offers to you, or even custimize a deal just for you.
Santo 11-24-2002, 10:37 AM And you'll probably get kicked from that server too. Sounds like you had good advice from your previous host about moving to a VPS or dedicated platform.
That is indeed a very big concern of mine, which is why I'm taking my time and considering all options before selecting a new host. That is always why I THINK my best choice would be to go with VPS, semi-dedicated, or managed dedicated.
ADEhost 11-24-2002, 01:42 PM why is it a good idea, this guy has a basic contract right, if he is using cpu, then the TOS should specifically state that overage on the CPU is a no-no. SCrew the host that can not hold his own, make your TOS and AUP tougher and proper so that everyone can compete on an even keel
I am greatful that I'm not an users end anymore because alot of my personal sites eat cpu like candy. You guys would all be placing me in upgrades all the time.
Techark 11-24-2002, 01:53 PM Originally posted by ADEhost
why is it a good idea, this guy has a basic contract right, if he is using cpu, then the TOS should specifically state that overage on the CPU is a no-no. SCrew the host that can not hold his own, make your TOS and AUP tougher and proper so that everyone can compete on an even keel
I am greatful that I'm not an users end anymore because alot of my personal sites eat cpu like candy. You guys would all be placing me in upgrades all the time.
What are you own about?
How do you know the TOS does not say he cannot use over a limited amount of CPU resources?
Rochen 11-24-2002, 02:10 PM As Mike has already said, unless it clearly stated you are not allowed to use a certain amount of CPU in the AUP, I personally think that is too vague. Even something along the lines of "If you monopolise resources for other users you can be terminated" - I also think that is too vague. It should say something like "If you use over x% of the CPU for x seconds you can be terminated". They should also have a banned scripts list to accompany that, mainly for advice as not everything can be covered in a banned scripts list.
If the load was hitting 30 because of your site, I can’t really see moving to a VDS or dedicated helping because a load of 30 on there would cripple them also.
What I would do is, go back to yourself and say “What have I changed on my site that could cause this?” Ask the host that terminated you specifically what file was causing the load problems; with a bit of luck they should be able to tell you this from the Apache/CPU logs. Then sift through your code to see what you can change/remove to help control the load.
I would be very surprised to be honest if your host really terminated you because of CPU usage, just seems strange it suddenly happens one day. I think the most likely cause for termination was probably due to your disk space usage.
I believe you have a case here and you should consider fighting it.
ADEhost 11-24-2002, 02:23 PM Sorry guys for ranting. But I spend the better part of my days tuning and retuning to make my servers run fast. therefore I have to pay attention to what my clients load on the servers.
but I do do what Chris (rochen host ) states. I look to see what the hell caused the cpu to jump from .03 to .63. and advise the client accordingly.
good example of this when people's forums start getting buzy. good forums consum resources quickly ( and thier log files grow rather large ) and take the cpu up from 3 percent usage to 12 - 15 percent usage. You have to be willing to help you client out to speed things up. for example, I just helped a postnuke site out. I had all the images preload at the end of the page. yes, bandwidth was up for the the first 9 days then it dropped along with the cpu usage. now the site is loading slightly faster but the cpu is down to nothing.
I think the CPU trick is another way for you host out thier to sucker novice accounts into spending more money.
ADEhost 11-24-2002, 02:37 PM Originally posted by Monte
What are you own about?
How do you know the TOS does not say he cannot use over a limited amount of CPU resources?
if a contract does not state that xyz cpu resources can be consumed per second ( or minute or hour or whatever ) it becomes to vauge.
Contract vaugeness in web hosting might be common, but it is not the law. Just for note, I run Adehost in NJ, with has tough consumer laws, therefore I was required by my lawyer to think rather long about just about everything.
Most host think along the lines of, it's my servers I do as I please. Well in this environment that we live in, covering your contract right's as a host might be the most important thing out thier. all you need is to be sued, and then you can count on spening a few grand on expenses.
Santo 11-24-2002, 05:37 PM If anybody is interested, I put in a request for hosting:
http://www.webhostingtalk.com/showthread.php?s=&threadid=91491
Thanks for all your suggestions
ADEhost 11-25-2002, 03:02 AM Santo, be real careful. don't forget to define your needs real clean. as stated before a virtual server will not help and you have to make sure you are granted some cpu resources ( also watch out for throttled cpu's )
Mike
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