well sence i didnt see that someone allready posted somthign about this i thought i would brake the news goto this url
internetnews.com (http://www.internetnews.com/xSP/article.php/1546991) and it will explan everything for you.

all most makes me want ot cry:bawling:

That hand-holding includes technical support through live chat, e-mail or phone.

Hand-holding?!? Say... What?!? Huh? :stickout: